After submitting a report about dissatisfaction with Pacifica, Howdens recommended extended warranty supplier. I must commend Howden's for stepping up and dealing with the situation. ALFIE, in the... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
After submitting a report about dissatisfaction with Pacifica, Howdens recommended extended warranty supplier. I must commend Howden's for stepping up and dealing with the situation. ALFIE, in the... See more
Company replied
i have always found Howdens very helpful whether it be to design and supply a kitchen or other general materials. If there is ever any issues they are rectified very quickly.
Company replied
Howdens was one of three companies I approached for a new kitchen. All three companies were good, but what made Howdens stand out, was their designer Angela Attree. From my first contact with her, i... See more
Company replied
From start to finish, brilliant service from Andrea with the design and to Adam for sorting out a few minor issues on the way through. The finished kitchen is more than we thought it might be and w... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Units 3 & 4, Edison Road, SP2 7NU, Salisbury, England, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Howdens - Salisbury
After submitting a report about dissatisfaction with Pacifica, Howdens recommended extended warranty supplier. I must commend Howden's for stepping up and dealing with the situation.
ALFIE, in their Salisbury Branch, took ownership of the situation last week, and finally, today, the replacement dishwasher was delivered and fitted as well. Almost eight weeks of washing up by hand have thankfully come to an end.

Reply from Howdens - Salisbury

Reply from Howdens - Salisbury

Reply from Howdens - Salisbury
Howdens is a very good company they are very professional and go above and beyond to help make your purchase easy and products are very well made quality is excellent

Reply from Howdens - Salisbury
Excellent customer service nothing is too much trouble staff are always friendly helpful and knowledgeable

Reply from Howdens - Salisbury
Emma kitchen designer from Howdens designed our kitchen and was very helpful and friendly, offering suggestions to make the process easier and to make it to our liking and she would make herself available for follow up appointments if we had any changes or concerns. The products were excellent quality both kitchen units, flooring etc. I would certainly recommend Howdens to our family and friends.

Reply from Howdens - Salisbury
We were delighted with the range available, the quality of the units, the excellence of the service and the keen price! Danny, who has a good eye for detail, a natural flair with design and colour plus he is a great collaborator, took our ideas and suggested some changes to make them work in our kitchen. I really wanted a corner larder unit but Danny showed how there were better arrangements. After taking a few samples home to check on the colours, we tweaked a few things to arrive at the final design which we were able to see on their big screen. Howdens provided us with a list of fitters so we were able to get some estimates for the installation which is planned for next month. We have visited Howdens Salisbury several times and have been so impressed with the management and staff as well as enjoying the odd coffee as we mulled over our choices.

Reply from Howdens - Salisbury
Excellent process from start to finish...
Howdens designed and supplied a new kitchen as part of a wider refurbishment project and were brilliant every step of the way. From the initial meeting on site through to the design and delivery, everything went according to plan.
The members of staff we interacted with were all extremely professional and went the extra mile to deliver for us, the customer.

Reply from Howdens - Salisbury
Very helpful! Sorted out my ColourFill problem with their stock.

Reply from Howdens - Salisbury
i been using the salisbury howdens for 10 + years and its gone down hill massively. staff all seem miserable with the new manger and the only good designer has left.
bring back mark!

Reply from Howdens - Salisbury
The staff at Howdens in Salisbury could not have been more helpful or professional. Emma who designed our new kitchen made a beautiful job of it and was a huge help and support. Alfie too was great, in fact all the staff were fantastic!!

Reply from Howdens - Salisbury
Wayne on the trade counter is an absolute pleasure to deal with, very knowledgeable and always takes time to ensure that your order is correct , really enjoy dealing with him.

Reply from Howdens - Salisbury
This is the first time I have chosen a new kitchen. I have been guided through the experience so expertly and patiently by Emma.
Her understanding of my needs were perfectly accommodated - exceeding my hopes and expectations. Emma gave me the opportunity to see, through CGI, what the various layouts might look like. She made suggestions, taking my concerns into account, until together, we arrived at the perfect kitchen. I am more than delighted and cannot recommend Emma highly enough for her wisdom, guidance, patience, understanding and practical nature. Thank you!

Reply from Howdens - Salisbury
Howdens was one of three companies I approached for a new kitchen. All three companies were good, but what made Howdens stand out, was their designer Angela Attree. From my first contact with her, it was very apparent that Angela likes her work; and because of this she not only knows the intricacies her job, but goes that extra mile on behalf of her clients. Angela is patient, helpful and thoughtful.

Reply from Howdens - Salisbury
Great service/always have materials I required/great at price

Reply from Howdens - Salisbury
The staff are so so helpful and friendly, more than any where else that I visit. Wayne on the front desk should get a special mention.

Reply from Howdens - Salisbury
Great service from Bryan,
Excellent product. My wife and I are delighted with our new shaker style kitchen

Reply from Howdens - Salisbury
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.