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Howdens - Royston Reviews 82

TrustScore 5 out of 5

4.8

Unit 22, Orchard Road, Royston, SG8 5HN Hertfordshire, East Anglia, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Daniel created a thoughtful design that maximised our kitchen and utility space, making it thoroughly practical but also beautiful. Daniel was quick and helpful in response to our queries and a few tw... See more

Company replied

Rated 5 out of 5 stars

I purchased a replacement Lamona stainless steel sink along with the respective plumbing kits. Callum at the branch sorted out my order and popped everything safely aside pending me getting roun... See more

Company replied

Rated 5 out of 5 stars

Lucy designed an excellent kitchen for us in a small and awkward space. She was very prompt in dealing with our questions. The units (pebble finish, quartz counters) look very classy. Thoroughly recom... See more

Company replied

Rated 5 out of 5 stars

Great place to buy your kitchen from, Lucy was professional knowledgeable and polite. When ever I phones things happened brilliantly and quickly. The price and service was first class with a great qua... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 22, Orchard Road, Royston, SG8 5HN, Hertfordshire, East Anglia, United Kingdom

  • 01763 257 812

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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Rated 5 out of 5 stars
Howdens - Royston logo

Reply from Howdens - Royston

Hello Rob,

Thank you for your kind words about our staff. We're pleased to hear that you found our team efficient and helpful.

Best wishes,
Todd

Rated 5 out of 5 stars

Friend really happy

Friend really happy

13 October 2025
Howdens - Royston logo

Reply from Howdens - Royston

Hello Chris,

Thank you for sharing your friend's positive experience with us.

Best wishes, Alexandra

Rated 5 out of 5 stars

Staff at Royston were very helpful and…

Staff at Royston were very helpful and products were delivered on time even when we changed the order slightly.

10 September 2025
Howdens - Royston logo

Reply from Howdens - Royston

Hello Bob,

Thank you for your kind words about our staff at the Howdens Royston depot. We're pleased to hear that we could accommodate your order changes smoothly.

Take care and have a lovely day!
Aine

Rated 5 out of 5 stars

Unplanned alterations

After I had to make some alterations to the original kitchen plan they were very helpful and accommodating after we had had the delivery of the original kitchen.

16 September 2025
Howdens - Royston logo

Reply from Howdens - Royston

Hello David,

Thank you for your kind review.
Best wishes, Alexandra

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service: set up my account quickly, efficiently & supplied the units required urgently immediately after payment. Thank you all the team at the Royston branch

25 July 2025
Howdens - Royston logo

Reply from Howdens - Royston

Hello JR TECHNOLOGY LIMITED,

Thank you for your kind words about our customer service and for recognising the efforts of our Royston branch team. We're pleased to hear that we could assist you promptly and efficiently.

Best wishes,

Rated 5 out of 5 stars

Thank you for our wonderful kitchen transformation!

Daniel created a thoughtful design that maximised our kitchen and utility space, making it thoroughly practical but also beautiful. Daniel was quick and helpful in response to our queries and a few tweaks along the way, and was insightful and reassuring with regards the multitude of decisions to make. The delivery and quartz installation went as planned and we absolutely love our Howden's kitchen. The quality is excellent and it is a complete joy to use. Thank you Daniel and team!

27 June 2025
Unprompted review
Howdens - Royston logo

Reply from Howdens - Royston

Hello,

Thank you for sharing your experience with us. We're delighted to hear that Daniel and the team were able to create a kitchen design that you love and find practical.

Have a lovely day!

Rated 5 out of 5 stars

Use them every time and pleased to recommend.

Yet again great service from the design team added to by the great service from the front counter and warehouse teams.

2 July 2025
Howdens - Royston logo

Reply from Howdens - Royston

Hello

Thank you for your kind words and for recognising the efforts of our teams. We are pleased to hear that you consistently receive great service from us.

Best wishes!

Rated 5 out of 5 stars

Excellent service

Excellent service , product in store on time and amazing follow up service.

26 May 2025
Howdens - Royston logo

Reply from Howdens - Royston

Hello Paul, good morning

Thank you for your kind words and for sharing your positive experience with our service and follow-up. We are pleased to hear that everything met your expectations.

Best wishes, Howdens - Royston Team

Rated 5 out of 5 stars

Got the stuff I needed at a good price

Got the stuff I needed at a good price. Friendly, helpful people. Lots in stock.

15 April 2025
Howdens - Royston logo

Reply from Howdens - Royston

Hello Fat Rich,

Thank you for your positive feedback. We're pleased to hear you found what you needed at a good price and that our team was friendly and helpful.

Best wishes,

Rated 5 out of 5 stars

Attentive staff

Attentive, friendly, approachable staff

28 March 2025
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Reply from Howdens - Royston

Hello Terri,

Thank you for your kind words about our team. We're delighted to hear that you found our staff attentive, friendly, and approachable during your kitchen experience.

Take care and have a lovely day!

Rated 5 out of 5 stars

Great company to deal with

Nice, quick and easy transaction.
Pleasant, friendly staff always happy to help with a smile, the warehouse guy even carried the base unit over the road for me, superstar.

20 January 2025
Howdens - Royston logo

Reply from Howdens - Royston

Hi there, thank you for the positive review, that is great to hear! Take care and have a lovely day.

Rated 5 out of 5 stars

Lucy fantastic designer

Lucy fantastic designer. Listened to what we wanted
Gave her ideas And managed to stick to our budget. Everything came togeather.
Id certainly say ,Howdens Royston is the go to for a new kitchen

18 October 2024
Unprompted review
Howdens - Royston logo

Reply from Howdens - Royston

Hi there Nick, thank you for your feedback on our Howdens - Royston depot. Take care and have a lovely day.

Rated 5 out of 5 stars

Another great purchase - but it's the support that makes the difference!

I purchased a replacement Lamona stainless steel sink along with the respective plumbing kits. Callum at the branch sorted out my order and popped everything safely aside pending me getting round to picking it up and fitting it.

My customer loves the product.

For me though, it's the customer support that the Howdens - Royston team offers that makes the big difference. On this occasion, I found, (whether it was my error not ordering it, or it was missing), that the blanking insert for the tap hole wasn't to hand when I was fitting the sink on-site. A quick call to Gemma at Howdens - Royston, and the required part was happily dug out for me. Like Callum, she's always such a great help.

I've found that on many occasions its been these customer service touches that has me wanting to place my orders with Howdens rather than look elsewhere. As ever Howdens - Royston, "Thank You!"

17 September 2024
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Reply from Howdens - Royston

Good morning Holcroft Services, we are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day.

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