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Howdens - Romford Reviews 115

TrustScore 4.5 out of 5

4.7

Units 2 & 3, King George Close, Eastern Avenue, RM7 7PN Essex, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Always my 'go-to' when ever a kitchen project comes along, good prices and efficent delivery, usually from stock. Just receintly had an issue with the account but resolved instantly by Page in the Rom... See more

Company replied

Rated 5 out of 5 stars

We have had a fantastic experience with Howdens, and I can honestly say that every staff member that I spoke to at the Romford branch was incredibly friendly, welcoming, and professional throughout th... See more

Company replied

Rated 5 out of 5 stars

A novice to house renovations, I learnt quickly that builders need everything decided upon over night. Tracy from howdens romford fully supported me with design ideas and options to create my wonderfu... See more

Company replied

Rated 4 out of 5 stars

My customer was served and he collected the goods on my account. ALL MY ORDERS MUST HAVE MY ORDER but no order was made for this collection and I did not receive a phone call from the branch.

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 2 & 3, King George Close, Eastern Avenue, RM7 7PN, Essex, London, United Kingdom

  • 01708 756 603

4.7

Excellent

TrustScore 4.5 out of 5

115 reviews

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Rated 5 out of 5 stars

Great experience with Howdens

We have recently had a Howdens kitchen fitted. Richard Foulds, from Howdens (Romford) came to the house when our extension was being built to measure up for the plans. Richard is a most amiable man who listened to our needs but also came up with ideas we hadn’t thought of. We were able to phone him anytime we had a query and made a couple of alterations to the original design but nothing was too much trouble. Really pleased with the final outcome. We would certainly recommend Howdens, a great company to deal with and a big thank you to Richard.
M & G

22 February 2025
Unprompted review
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Reply from Howdens - Romford

Hello M & G,

Thank you for sharing your experience with us and for your kind words about Richard. We're delighted to hear that you are pleased with your new kitchen and appreciate your recommendation.

Best wishes,
The Howdens Team

Rated 1 out of 5 stars

People working there don’t want to work…

People working there don’t want to work
Hard to find part unt kichen…. Holden Bow or Shadwell excelente service

17 June 2025
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Reply from Howdens - Romford

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

The guys over came all the issues I had…

The guys over came all the issues I had with delivering the items over the years we have a great service from Richard
Thank you

18 June 2025
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Reply from Howdens - Romford

Hello WOODFORDS CONSTRUCTION LIMITED,

Thank you for your kind words and for recognising Richard's efforts in providing great service. We appreciate your continued support and look forward to assisting you with any future needs.

Best wishes,

Rated 5 out of 5 stars

Very professional as always

Very professional as always. Thank you.

8 April 2025
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Reply from Howdens - Romford

Hello Attila,

Thank you for your kind words and for taking the time to leave a review. We are pleased to hear that you found our service professional.

Best wishes,

Rated 5 out of 5 stars

Fast to respond

Fast to respond

20 March 2025
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Reply from Howdens - Romford

Hello TG AGAPE LTD,

Thank you for your positive feedback and for highlighting our quick response time. We are pleased to hear that our service met your expectations.

Best wishes,

Rated 5 out of 5 stars

CANT FAULT HOWDENS

Would recommend Howdens to anyone looking for a Kitchen supplier.
From the initial visit by Fariq who did an excellent job creating plans based on our own idea through to delivery of units, white goods and flooring everything was so easy.
Huge credit then to Joe Sharpe (sharpes kitchen & Carpentry) who turned the plans to reality.
Highly recommend Joe who is a great craftsman. He was reliable, conscientious, trustworthy extremely hard working with attention to detail and a pleasure to work with.
The result was outstanding… couldn’t fault anything.

2 March 2025
Unprompted review
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Reply from Howdens - Romford

Hi there Alan, We are so pleased to read your positive comments, thanks for leaving such a great review. All the best.

Rated 5 out of 5 stars

Always good service

Always good service. Friendly staff.

6 February 2025
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Reply from Howdens - Romford

Good morning, I am sure the team will be pleased to read your kind words! Take care and have a lovely day.

Rated 5 out of 5 stars

Everything I ordered was delivered as…

Everything I ordered was delivered as arranged with care and courtesy by the drivers
Thank you

27 January 2025
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Reply from Howdens - Romford

Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon.

Rated 5 out of 5 stars

I had a lot of help in the Romford…

I had a lot of help in the Romford banch the manager and his staff where very professional and most helpful thank you

30 November 2024
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Reply from Howdens - Romford

Hi there Michael, thanks for leaving this 5 star review for the Howdens - Romford depot!

Rated 5 out of 5 stars

Church Kitchen

We recently had a kitchen fitted in our church, and we are absolutely delighted with the results! Howdens of Romford provided an outstanding service right from the design stage. Their designer, Farid, was efficient, helpful, and friendly, making it very easy to discuss and amend plans to perfectly suit our requirements. The kitchen units are of excellent quality, and we couldn’t be happier with the overall design and functionality.
A special mention goes to Sharpe Kitchens, the fitter recommended by Howdens. Joe Sharpe, the fitter, is a true perfectionist. He meticulously handled every aspect of the installation, from the necessary preparations to the final finishes, including flooring, painting, and tiling. His attention to detail ensured a flawless result, and his friendly and professional demeanour made him a pleasure to work with. We felt completely comfortable trusting him with the entire project.
We highly recommend Howdens - Romford for their excellent service and Sharpe Kitchens for their exceptional craftsmanship. Together, they delivered a beautiful and functional kitchen that we’re incredibly proud of. Thank you!

25 November 2024
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Reply from Howdens - Romford

Good morning ADBC, thank you so much for leaving this 5* review! That is great news. We hope to see you again soon.

Rated 5 out of 5 stars

Howdens Romford

We deal with Howdens Romford mainly but other branches too, and I am always really happy with the level of service, always willing and happy to help.

20 November 2024
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Reply from Howdens - Romford

Good afternoon, Thanks for leaving this 5 star review for the Howdens - Romford depot! It's great to hear that you had such a positive experience. Have a great day.

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
Would highly recommend.
Lilly from the romford store was fantastic and a great help in sourcing materials and kitchen equipment for out companies project.

4 November 2024
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Reply from Howdens - Romford

Good afternoon Scorpius Interiors LTD, It's great to read your feedback regarding our service. Take care and have a lovely day.

Rated 5 out of 5 stars

I would highly recommend Howdens

I would highly recommend Howdens. Farid at the Romford branch was extremely knowledgeable in helping with the design of my kitchen. Nothing was too much trouble including the white goods and flooring. I now have the perfect kitchen. Many thanks to Farid and Howdens at Romford for their excellent service.

12 September 2024
Unprompted review
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Reply from Howdens - Romford

Hi there Daryl, It's great to read your feedback regarding our service. Many Thanks. Cha

Rated 5 out of 5 stars

Front of house staff are important

Was approched for help in what i wanted
Was not a trade customer to the Romford store, was very happy to become a trade member again, to a company that i was not very inpressed with last time in, so maddie and shantosh in the Romford branch, assured us of a change and much better service than before, as we experienced minuite by minuite, including a fantastic deal, so we opend the new account !

13 July 2024
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Reply from Howdens - Romford

Hello Rob, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Have a lovely day!

Rated 5 out of 5 stars

Hi I just wanted to say that my…

Hi I just wanted to say that my fridge/freezer broke down I phone howdens Romford on Tuesday about 4ish the service was excellent lily was really lovely and helpful she had an engineer out to me the next morning but it couldn’t be fix and I got a new one today and fitted so all done in 2 days everyone was excellent the engineers they use where really good as well so fantastic service thank you very much howdens it’s nice to be able to give positive feedback as normally people only leave negative feedback thanks again xx

18 July 2024
Unprompted review
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Reply from Howdens - Romford

Good morning, Thanks for leaving this 5 star review for the Howdens - Romford depot! It's great to hear that you had such a positive experience. Take care and have a lovely day.

Rated 4 out of 5 stars

My customer collected without my order!

My customer was served and he collected the goods on my account. ALL MY ORDERS MUST HAVE MY ORDER but no order was made for this collection and I did not receive a phone call from the branch.

28 June 2024
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Reply from Howdens - Romford

Thank you for bringing this matter to our attention, Michael. Please could you email reviews@howdens.com so we can help with this matter.

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful

28 June 2024
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Reply from Howdens - Romford

Good afternoon, Thanks for leaving this 5 star review for the Howdens - Romford depot! Best wishes, Alan.

Rated 3 out of 5 stars

still waiting for bits or my kitchen

still waiting for bits or my kitchen, promised a gift when I ordered the kitchen still got nothing and can not complete the kitchen as Howdens can not sort the bits out that are missing

20 June 2024
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Reply from Howdens - Romford

Thank you for bringing this matter to our attention, Gary. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 4 out of 5 stars

Kitchen purchase

Good professional friendly service.
Good knowledge about kitchens and know how.
I recommend Howdens Romford Highly

11 May 2024
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Reply from Howdens - Romford

Good morning, Thanks for leaving this 4 star review for the Howdens - Romford depot, It's great to read your feedback regarding our service. Best wishes, Alan.

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