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Howdens - Malvern Reviews 54

TrustScore 4.5 out of 5

4.5

Unit 8b, Spring Lane Industrial Estate, WR14 1BY Malvern, Wales & West, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The Team at the Malvern branch are very friendly and extremely helpful. Ben, the kitchen designer, is very professional and allow makes himself available to help sort things out. The delivery service... See more

Company replied

Rated 4 out of 5 stars

We went in response to an offer relating to flooring products and were shown several options that seemed give us an option for a new property that we are developing We may also look at your kitchen... See more

Company replied

Rated 5 out of 5 stars

At our builders recommendation we approached Howdens to supply and design our new kitchen. Louisa came up with a great design and some brilliant suggestions which we had never considered. Howe... See more

Company replied

Rated 5 out of 5 stars

I don't think we could have chosen better than Howdens Malvern. From our first contact with them to the finishing of our kitchen they have been exemplary - they're efficient, professional, proacti... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 8b, Spring Lane Industrial Estate, WR14 1BY, Malvern, Wales & West, United Kingdom

  • 01684 462 100

4.5

Excellent

TrustScore 4.5 out of 5

54 reviews

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Rated 5 out of 5 stars

Great customer service on the desk…

Great customer service on the desk looking at past orders for me and providing the bits and pieces I needed.

30 October 2025
Howdens - Malvern logo

Reply from Howdens - Malvern

Hello Rupert,

Thank you for your kind words about our customer service team. We're pleased to hear that we could assist you.

Best wishes, Aine

Rated 3 out of 5 stars

Staff were friendly and helpful.

Staff were friendly and helpful.
Price subsequently charged was more than that shown on-line.

29 October 2025
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Reply from Howdens - Malvern

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Mr & Mrs Mann

At our builders recommendation we approached Howdens to supply and design our new kitchen.
Louisa came up with a great design and some brilliant suggestions which we had never considered. However once the build commenced and Louisa made a site visit it was clear it would not completely work. Louisa came up with a revised design very quickly which turned out even better than the original design.
Changes we decided on along the way (change of appliance etc) were never an issue.
We did experience problems with small bits and pieces that were missing, (rail clips etc) fortunately we are very close and were always able to go and collect or order.
Manager at Howdens Malvern was excellent in talking us through how the rails etc fitted as the particular units we chose had not been installed by our builder before.
Would highly recommend Howdens for quality and overall experience.
Thanks team for our amazing kitchen.

1 October 2025
Unprompted review
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Reply from Howdens - Malvern

Good morning, It's great to read your comments. All the best, Alexandra

Rated 4 out of 5 stars

Ordered a oak panel door ( internal )

Ordered a oak panel door ( internal )
Came when they said it would and also a hardwood exterior doorframe
Both really good quality and fitted perfectly

6 October 2025
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Reply from Howdens - Malvern

Good morning, Thank you for taking the time to leave this review. Have a great day.

Rated 5 out of 5 stars

Not in stock, but ordered in on time.

They ordered up the architrave that I needed, it arrived on time for the project.
Friendly, helpful service, I will be using them again.

21 August 2025
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Reply from Howdens - Malvern

Hello Vincents,

Thank you for your positive feedback. We're pleased to hear that the architrave arrived on time and that you found our service friendly and helpful.

Best wishes,

Rated 5 out of 5 stars

So pleased we chose Howdens

I don't think we could have chosen better than Howdens Malvern. From our first contact with them to the finishing of our kitchen they have been exemplary - they're efficient, professional, proactive and approachable. Communication, either on the phone or face to face, has been excellent with the detail they give and the speed of their replies. Their prices are very competitive, and the quality of the units is superb. Overall it's excellent value.

Also, our point of contact was Louisa, and we highly recommend her for help with your home projects. She has that natrual ability to understand what you're wanting to achieve and clearly explains the options available to how this can be done. The care and precision she takes to produce the CAD visuals is incredible and helps bring the project alive. She was always on hand, and speedily answered any queries.

Thank you Howdens Malvern, we couldn't be more pleased.

4 August 2025
Unprompted review
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Reply from Howdens - Malvern

Good morning, Thanks for reviewing our Howdens - Malvern depot. Have a great day.

Rated 5 out of 5 stars

It all works seamlessly

It all works seamlessly, the staff are knowledgeable and helpful and the system clearly works.

22 July 2025
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Reply from Howdens - Malvern

Hello Mick,

Thank you for your positive feedback. We're pleased to hear that you found our staff knowledgeable and helpful, and that everything worked seamlessly for you.

Best wishes,

Rated 5 out of 5 stars

The staff very helpful and friendly

The staff very helpful and friendly

16 May 2025
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Reply from Howdens - Malvern

Hello Phill, good morning,

Thank you for your kind words and for taking the time to share your experience with us. We're pleased to hear that our staff were helpful and friendly during your visit.

Best wishes,

Rated 5 out of 5 stars

Young Zac rings me to make sure i am…

Young Zac rings me to make sure i am upto date on offers,when i call in and buy materials he is very helpful and helps load my truck.
Dan the manager is on the ball and gives me is best price.
Great to shop at Howden's Malvern.

14 March 2025
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Reply from Howdens - Malvern

Hello Christopher,

Thank you for your kind words and for highlighting the excellent service provided by Zac and Dan at Howdens Malvern. We're pleased to hear that you find shopping with us a great experience.

Best wishes, and have a lovely day!

Rated 3 out of 5 stars

I always seem to be charged top money…

I always seem to be charged top money for goods

28 January 2025
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Reply from Howdens - Malvern

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Great service

Great service, good price and good product (oak doors). Many thanks!

8 January 2025
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Reply from Howdens - Malvern

Hi there Mike, It's great to read your feedback regarding our service. Take care and have a lovely day.

Rated 4 out of 5 stars

We went in response to an offer…

We went in response to an offer relating to flooring products and were shown several options that seemed give us an option for a new property that we are developing
We may also look at your kitchens and bathrooms as we have recently refurbished a property in Wandsworth using your products…?
I don’t think the offer covered the flooring products (SDH3630)?

6 April 2024
Howdens - Malvern logo

Reply from Howdens - Malvern

Hi Nicky, Thanks for leaving this review- we will raise your comment with the Malvern depot for clarity.

Rated 4 out of 5 stars

Would like to thank Liam at Malvern…

Would like to thank Liam at Malvern Branch for his help and excellent customer service. It makes a big difference to deal with someone so helpful. Thank you.

6 December 2023
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Reply from Howdens - Malvern

Hi, Thanks for leaving this 4 star review for the Howdens - Malvern depot! Best wishes, Tash

Rated 5 out of 5 stars

Excellent service

27 September 2023
Howdens - Malvern logo

Reply from Howdens - Malvern

Hi Tim, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Excellent service

18 July 2023
Howdens - Malvern logo

Reply from Howdens - Malvern

Hi James, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

The Team at the Malvern branch are very…

The Team at the Malvern branch are very friendly and extremely helpful. Ben, the kitchen designer, is very professional and allow makes himself available to help sort things out. The delivery service was brilliant. We brought three kitchen set ups for some holiday barns we have been converting. The Whole experience from start to finish was seamless. Excellent price for a good product. I would highly recommend the Malvern to everyone.

10 June 2023
Unprompted review
Howdens - Malvern logo

Reply from Howdens - Malvern

Hi, Thanks for leaving this 5 star review for the Howdens - Malvern depot! Have a lovely day! Tash.

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