Superb service at Howdens Luton as a regular customer I have bespoke pricing and if something is not in stock it is never too much trouble. Always a friendly and knowledgable service. The other benefi... See more
Company replied

Units 15 & 16, Windmill Trading Estate, Thistle Road, LU1 3XJ Bedfordshire, East Anglia, GB
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Superb service at Howdens Luton as a regular customer I have bespoke pricing and if something is not in stock it is never too much trouble. Always a friendly and knowledgable service. The other benefi... See more
Company replied
Working with Monika at Howdens was an unexpected pleasure. She was professional, friendly, and made the whole process feel effortless from start to finish. She had some fantastic ideas, was always p... See more
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Monika was fabulous. Very knowledgeable and helpful in assisting us and very thorough ensuring everything was correctly specified and would work together in our space. Thank you
Company replied
Monika was extremely helpful and was there the whole way through. Any issues that arose, Monika helped and advised where necessary. I felt confident that if there was anything that I had forgotten, I... See more
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The UK's No. 1 Trade Kitchen Supplier.
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Units 15 & 16, Windmill Trading Estate, Thistle Road, LU1 3XJ, Bedfordshire, East Anglia, United Kingdom
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Sarah, Ella and Mo was brilliant with the service provided, lovely customer service.

Reply from Howdens - Luton Thistle Road
Great service from the designer at Howdens, Luton thistle Rd .Very helpful will go above and beyond. Highly recommend for anyone needing a kitchen at good price

Reply from Howdens - Luton Thistle Road
Great customer service from Liam at the Luton store. I went in for a set of spirit levels and mitre glue and he really went well over and above what I expected to help me out. Glad to see that great customer service is still possible out there! Much appreciated. Big thank you 👏

Reply from Howdens - Luton Thistle Road

Reply from Howdens - Luton Thistle Road
Staff are always very helpful and always go above and beyond

Reply from Howdens - Luton Thistle Road
Excellent services and products.

Reply from Howdens - Luton Thistle Road
Everyone at the Luton depot are very helpful and a pleasure to deal with, nothing is a problem and they all have time to discuss and help with any issues.

Reply from Howdens - Luton Thistle Road
Very positive experience, attention to detail and personable staff.

Reply from Howdens - Luton Thistle Road

Reply from Howdens - Luton Thistle Road

Reply from Howdens - Luton Thistle Road

Reply from Howdens - Luton Thistle Road
Really helpful and pleasant team lead by Liam (depot manager).

Reply from Howdens - Luton Thistle Road
Great customer service. Goods in stock and made ready for collection as arranged
high quality product

Reply from Howdens - Luton Thistle Road
Great service, good honest advice, cheerful, helpful and accommodation staff. Excellent range of products.👍🏻

Reply from Howdens - Luton Thistle Road
Service , top drawer, staff go that extra mile to ensure your satisfied, all round good experience,RJF

Reply from Howdens - Luton Thistle Road
I went into Howdens Luton branch to get a wall unit as it’s my local Depo. ( previously brought from Milton Keynes branch a few weeks ago who price matched according to their company policy) They had to confirm with builder so had to go in next day I also asked if they would price match the gentleman said yes. Who I believe was the branch manager.
Next day when I asked for price match the gentleman serving me asked another employee and she asked someone else and then he asked another employee. I believe the manager came out and I showed him b&q unit and first he tried to say it wasn’t the same unit then he price matched and charged vat on top. I told him I wasn’t charged vat before it was a straight price match. He wouldn’t budge. His response was you came in here with a gentleman’s details ( who was a registered trades person with an account who they rang up and confirmed with) and I can charge you £70 if I want but I will be charging vat on the price match. So I pointed out that it states on their website that they price match and also I had the same on the other units. He lied saying it’s not on the website and said if you want to go drive all the way to Milton Keynes you can to get £8 off but I will be charging you. He was taking advantage of the fact that it would cause me inconvenience and petrol to go drive down to MK also I have a chronic illness and suffer from fibromyalgia I am so disgusted and appalled with this behaviour just for £8 this man who represents such a big reputable company will lie and treat their customers in such a manner. He was rude and had very bad attitude. I did end up buying the unit because as I have the builder coming tomorrow to finish the job. But it’s sicking how the manager took advantage of my situation.

Reply from Howdens - Luton Thistle Road
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