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Howdens - Luton Reviews 84

TrustScore 4.5 out of 5

4.5

Units 13 & 14, Stadium Estate, Craddock Road, LU4 0JF Bedfordshire, East Anglia, GB


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Rated 5 out of 5 stars

Just had a Kitchen fitted that was supplied by Howdens Luton branch, fantastic friendly experience from start to finish. Gavin who planned our kitchen was brilliant and very patient as we did cha... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and fast response from Kate, friendly and informative. When your job depends on quick quotes and fast turn around to win clients… Howdens Luton comes top of the list. I usually tra... See more

Company replied

Rated 5 out of 5 stars

I can't praise Kate and Belinda enough for their help sorting out an issue I'd been having with a new integrated fridge-freezer since it was installed 6 months ago. They were both brilliant and due t... See more

Company replied

Rated 5 out of 5 stars

Helpful, friendly and experienced staff made the purchase of this new kitchen very easy. It looks great and of course is of fantastic quality. As a fitter it’s important that all items arrive when we... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 13 & 14, Stadium Estate, Craddock Road, LU4 0JF, Bedfordshire, East Anglia, United Kingdom

  • 01582 598 536

4.5

Excellent

TrustScore 4.5 out of 5

84 reviews

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Rated 5 out of 5 stars

Just had a Kitchen fitted that was…

Just had a Kitchen fitted that was supplied by Howdens Luton branch, fantastic friendly experience from start to finish.
Gavin who planned our kitchen was brilliant and very patient as we did change our minds a couple of times.
Very helpful and nothing was too much trouble for them.
We could not have asked for a better company to deal with and I would definitely recomend them.
Thankyou to all at Howdens Luton

6 April 2026
Unprompted review
Howdens - Luton logo

Reply from Howdens - Luton

Good morning, I am sure the team will be pleased to read your kind words! Many Thanks, Alexandra

Rated 5 out of 5 stars

Brilliant service excellent staff.

Brilliant service excellent staff.

1 May 2026
Howdens - Luton logo

Reply from Howdens - Luton

Hello Tom,

Thank you for your kind words and for taking the time to share your experience with us.

Best wishes, Alexandra

Rated 1 out of 5 stars

Very disappointing experience at the…

Very disappointing experience at the Luton Thistle Road branch. My wife politely asked Ella about a refund for an out of stock item we had paid for, and her response was abrupt, dismissive and came across as quite rude. Instead of explaining the policy clearly, she repeatedly said we could not have the cash back without offering any helpful alternative or clarification. The tone and manner of communication were unnecessary and left us feeling uncomfortable. Customer service should be respectful and informative, which unfortunately was not the case here.

25 April 2026
Unprompted review
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Reply from Howdens - Luton

Thank you for taking the time to leave this review. Please be assured we will raise your comments with the Luton depot for their acknowledgement and further investigation.

Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Many Thanks

Alexandra

Rated 5 out of 5 stars

Top quality fitted bedroom furniture.

Very good service from start of the sales process to delivery. The quality of the bedroom furniture is also very good.

3 April 2026
Howdens - Luton logo

Reply from Howdens - Luton

Hello Alan,
Thank you for your kind words and for sharing your positive experience with us.

Best wishes, Alexandra

Rated 5 out of 5 stars

Good friendly staff.

Good friendly staff.
Understand what you want straight away.
Always have all fixing what I required on the latest visit.

11 March 2026
Howdens - Luton logo

Reply from Howdens - Luton

Hello John,

Thank you for your positive feedback.
Best wishes, Alexandra

Rated 5 out of 5 stars

Great service

Great service, and prices

23 December 2025
Howdens - Luton logo

Reply from Howdens - Luton

Hello Faisal,

Thank you for your positive feedback. We're pleased to hear that you were satisfied with our service and pricing.

Best wishes,
Todd

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful, knowledgeable with product my customer wanted to purchase, very polite & organised delivery promptly.

11 December 2025
Howdens - Luton logo

Reply from Howdens - Luton

Hi Mick, we appreciate you taking the time to leave us this outstanding review! We are happy to hear that our staff were helpful and knowledgeable! All the best, Aine

Rated 5 out of 5 stars
Howdens - Luton logo

Reply from Howdens - Luton

Hello, good morning MEGA PETROLEUM LIMITED,

Thank you for your feedback and for being a valued customer of Howdens. We appreciate your support and look forward to serving you again in the future.

Best wishes,

Rated 5 out of 5 stars

Good service

Good service

30 April 2025
Howdens - Luton logo

Reply from Howdens - Luton

Hello KS SUPPLIERS LIMITED,

Thank you for your positive feedback on our service. We are pleased to hear that you had a good experience with us.

Best wishes,

Rated 5 out of 5 stars

Brilliant customer service!

I can't praise Kate and Belinda enough for their help sorting out an issue I'd been having with a new integrated fridge-freezer since it was installed 6 months ago. They were both brilliant and due to their persistence, it has finally been resolved. Thank you so much both for all your help.

22 January 2025
Unprompted review
Howdens - Luton logo

Reply from Howdens - Luton

Good morning, thank you for taking the time to write such a great review. All the best.

Rated 5 out of 5 stars

Integrated Lamona Fridge Freezer

Unit 14, Craddock Road Branch
Exceptional over and above customer service from Belinda and due to her persistence a new fridge freezer was delivered 20 days later after the original 1 year old fridge freezer ceased working.

2 November 2024
Unprompted review
Howdens - Luton logo

Reply from Howdens - Luton

Good morning Terrie, We are so pleased to read your positive comments, thanks for leaving such a great review. Have a lovely day!

Rated 5 out of 5 stars

Steve Woodcock at Howdens Luton was…

Steve Woodcock at Howdens Luton was fantastic. He was very understanding, patient, extremely knowledgeable and helped us choose a kitchen that was right for us and our budget. Thank you Steve.

9 August 2024
Unprompted review
Howdens - Luton logo

Reply from Howdens - Luton

Hello Heidi, Thank you for taking the time to write such a great review. Take care and have a lovely day. Cha

Rated 5 out of 5 stars

Brilliant company with friendly staff…

Brilliant company with friendly staff and great customer service. All I need is always in stock.

6 September 2024
Howdens - Luton logo

Reply from Howdens - Luton

Good afternoon Andy, Thank you for taking the time to leave this review. Take care and have a lovely day. Cha

Rated 3 out of 5 stars

Service was good

Service was good, pick up efficient but unfortunately the middle shelf in the 1000 base unit was missing
This meant a second trip to pick it up,
Aggravating to say the least

2 July 2024
Howdens - Luton logo

Reply from Howdens - Luton

Thank you for bringing this matter to our attention, John. Please be assured we will share your comments internally to try to avoid this happening again in the future.

Rated 5 out of 5 stars

Luton Store

REALLY PLEASED WITH OUR HOWDENS EXPERIENCE! It was our first time buying a kitchen in a new home, and after visiting other retailers, we found Howdens was not only the most competitive on price and quality but the customer service was brilliant. Steve from Luton store was so helpful from start to finish, being open and honest with what they have on offer and providing the best service to find what we need/want. When looking for quotes elsewhere we didn't enjoy the 'hard sales' approach, which is why we also used Howdens because the whole experience is super smooth, including the at home survey!
Steve was also really helpful with our situation as we initially went in for a quote unsure on dates and when we can have the kitchen fitted. Steve was flexible and was happy to answer any questions we have along the way.

Hugely recommend Howdens to anyone refitting their kitchen, and the comments I've had from friends & family about our new kitchen have been great!

Thanks so much Steven & Howdens team @ Luton!

1 April 2024
Unprompted review
Howdens - Luton logo

Reply from Howdens - Luton

Good afternoon Charlotte. Thanks for leaving this 5 star review for the Howdens - Luton depot! I'm sure the team will be pleased to read your kind words! Have a lovely day.

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