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Howdens - Leicester Reviews 

91
TrustScore 5 out of 5

4.8

10 Chartwell Drive, Chartwell Trading Estate, Wigston, LE18 2FL Leicestershire, East Midlands, GB


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Rated 5 out of 5 stars

I would like to leave some very positive feedback for the Team in Leicester Chartwell Drive. "The Dream Team" Ashleigh - for initially making the booking for me and having to listen to m... See more

Company replied

Rated 5 out of 5 stars

A massive thank you to Mitchell Higgins of Howdens, Leicester branch, for the stunning design of my kitchen, breakfast room, utility and dressing area (new to Howdens). Everything he designed is stun... See more

Company replied

Rated 5 out of 5 stars

From the onset (c.2021) went we went in for complete new kitchen units and utility.....so impressed we came out with Kitchen units, utility units, appliances, whole house internal doors and sk... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • 10 Chartwell Drive, Chartwell Trading Estate, Wigston, LE18 2FL, Leicestershire, East Midlands, United Kingdom

  • 0116 257 1769

4.8

Excellent

TrustScore 5 out of 5

91 reviews

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4.8

All reviews

(91)

8,967 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent as usual

Fast and efficient service, great quality products, friendly and helpful staff

5 June 2026
Howdens - Leicester logo

Reply from Howdens - Leicester

Hello David,

Thank you for your kind words and for taking the time to share your experience with us.

Best wishes, Alexandra

Rated 5 out of 5 stars

Good from start to finish staff know…

Good from start to finish staff know their products warehouse helpful. Good when you call.

17 March 2026
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Reply from Howdens - Leicester

Good afternoon, Thanks for reviewing our Howdens - Leicester depot. Have a great day, Alexandra

Rated 5 out of 5 stars

Important for people to know when people have done so well

I would like to leave some very positive feedback for the Team in Leicester Chartwell Drive.
"The Dream Team"
Ashleigh - for initially making the booking for me and having to listen to my concerns as to where to start with organising.
Dave for design
Alex for his professionalism, not forgetting the rest of the team with warm smiles and polite welcome.
Throughout the whole process, the team have been incredibly kind patient, and always available to help.
Nothing has ever felt like too much trouble, and they have taken time to listen and respond with understanding and outstanding customer service.
It's rare to find such a supportive and approachable service.
I truly appreciate the care and attention they have shown.
Thank-you for your continued help and kindness,
lastly stock is ready quickly and available.

9 March 2026
Unprompted review
Howdens - Leicester logo

Reply from Howdens - Leicester

Hello Dominique robinson, Thank you for taking the time to write such a great review. Best wishes, Alexandra

Rated 5 out of 5 stars

Great customer service

Mitch has been extremely helpful from start to finish - no question was too much and I had a lot! Thank you

26 February 2026
Unprompted review
Howdens - Leicester logo

Reply from Howdens - Leicester

Hello April,

Thank you for your kind words.

Best wishes, Alexandra

Rated 5 out of 5 stars

I was very pleased with the service i…

I was very pleased with the service i recieved at howdens in wigston, the staff were very friendly and approachable. I managed to purchase all what i needed. Thankyou

16 February 2026
Howdens - Leicester logo

Reply from Howdens - Leicester

Hello Craig,

Thank you for sharing your positive experience at Howdens in Wigston.
Best wishes, Alexandra

Rated 5 out of 5 stars

Aimee at Leicester Howdens, the kitchen designer wizard!

Aimee at Leicester Howdens was amazing! Would recommend her 10/10! I went in totally disheartened and having given up on finding a kitchen that I would like, that would fit my awful kitchen space, would be eye, provide quality….and that wouldn’t break the budget! Well done Aimee, I can’t believe you managed it, thank you.

27 November 2025
Unprompted review
Howdens - Leicester logo

Reply from Howdens - Leicester

Hello Karin,

Thank you for sharing your experience with us.
Best wishes, Alexandra

Rated 5 out of 5 stars

Great service

Great service
Ashliegh was very helpful

23 October 2025
Howdens - Leicester logo

Reply from Howdens - Leicester

Hello Gary,

Thank you for your kind words. We're delighted to hear you had a great experience with our service.

Take care and have a lovely day, Aine

Rated 5 out of 5 stars

Great service

Great service

25 August 2025
Howdens - Leicester logo

Reply from Howdens - Leicester

Hello David, good morning,

Thank you for your feedback and for rating our service so highly. We are pleased to hear that you had a great experience with us.

Best wishes,

Rated 5 out of 5 stars

Great service and staff very friendly…

Great service and staff very friendly keep the good work up guys 👍🏽

21 August 2025
Howdens - Leicester logo

Reply from Howdens - Leicester

Hello Mr Sham Callo,

Thank you for your kind words and positive feedback about our service and staff. We are pleased to hear that you had a great experience with us.

Best wishes,
The Howdens Team

Rated 5 out of 5 stars

We was very pleased with the service we…

We was very pleased with the service we received at howdens in wigston, Leicester. Ashleigh dealt with the whole process of sorting out a complete kitchen for us, she was very thorough and helpful throughout with her expertise she guided us through choosing what we wanted and required etc, she also helped us and advised with a very suitable kitchen fitter and various tradesmen to complete the whole fitting process. We would like to say a big thank you to howdens in wigston and especially to Ashleigh for her expertise and help.

18 August 2025
Howdens - Leicester logo

Reply from Howdens - Leicester

Hello C.murrell,

Thank you for sharing your positive experience with Howdens in Wigston. We're delighted to hear that Ashleigh provided thorough and helpful service throughout your kitchen project.

Best wishes,

Rated 5 out of 5 stars

Great customer service

Great customer service , as always. Very knowledgeable staff , can’t fault howdens , thanks again 👍

15 August 2025
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Reply from Howdens - Leicester

Hello Ian, good morning

Thank you for your kind words and for recognising our team's efforts. We're delighted to hear about your positive experience with our knowledgeable staff.

Best wishes,

Rated 5 out of 5 stars

Good service

Good service

14 August 2025
Howdens - Leicester logo

Reply from Howdens - Leicester

Hello Steve,

Thank you for your positive feedback on our service. We're pleased to hear that you had a good experience with us.

Best wishes,

Rated 5 out of 5 stars
Howdens - Leicester logo

Reply from Howdens - Leicester

Hello Macka001, good morning.

Thank you for your review and for rating us 5 stars. We're pleased to hear that you found our service simple and straightforward.

Best wishes, and have a lovely day!

Rated 5 out of 5 stars

The best

Arrived at the showroom, chose a kitchen was taken into a studio and the kitchen was designed on front of me, I said ok and it was delivered 7 days later, the driver was also very helpful.
Excelent service.

12 February 2025
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Reply from Howdens - Leicester

Hi there, we are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day.

Rated 5 out of 5 stars

We will notify you promptly by phone…

We will notify you promptly by phone when the item is in stock. Rhe service provides excellent advice without any pressure to purchase.

27 January 2025
Howdens - Leicester logo

Reply from Howdens - Leicester

Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon.

Rated 1 out of 5 stars

Appalling after sales service

Appalling after sales service
Hob chipped and cracked after a year despite 3 year warranty Howdens not interested
Hob/cooker clearly not fit for purpose
Would not recommend anyone to use them

3 February 2025
Unprompted review
Howdens - Leicester logo

Reply from Howdens - Leicester

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Everything arrived on the day expected

Everything arrived on the day expected, good quality products at a great price, really helpful sales staff who offer possible alternatives with lower prices.

8 November 2024
Howdens - Leicester logo

Reply from Howdens - Leicester

Hi there, thank you so much for leaving this 5* review! That is great news. We hope to see you again soon. Have a great day.

Rated 5 out of 5 stars

Laura was very knowledgeable ,helpful…

Laura was very knowledgeable ,helpful and friendly.
Designs were easy to understand and very flexible . K

12 August 2024
Unprompted review
Howdens - Leicester logo

Reply from Howdens - Leicester

Hello Katie, It's great to read your feedback regarding our service. Many Thanks. Cha

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