First delivery was missed due to misunderstanding however the second delivery was very prompt and the delivery driver could not have been any more helpful.A big Thankyou to Molly and the delivery driv... See more
Company replied

Unit 1, Spring Road, Tyseley, B11 3DJ Birmingham, Wales & West, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
First delivery was missed due to misunderstanding however the second delivery was very prompt and the delivery driver could not have been any more helpful.A big Thankyou to Molly and the delivery driv... See more
Company replied
I had visited several competitors in regards to purchasing a kitchen but my customer experience with Howdens Hall Green was second to none. We had a visit at home by Amy their store kitchen designer w... See more
Company replied
Staff Always Very Helpful & Friendly. Go the extra mile to make sure everything is perfect - even down to delivery. Quality of goods outstanding. Great Local Depot.
Company replied
Howdens are always very helpfull in dealing with my orders, a relaxing experience you tell them what you would like and they deliver. And you get a free Coffe while you wait.A+++++++++++
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 1, Spring Road, Tyseley, B11 3DJ, Birmingham, Wales & West, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First delivery was missed due to misunderstanding however the second delivery was very prompt and the delivery driver could not have been any more helpful.A big Thankyou to Molly and the delivery driver.

Reply from Howdens - Hall Green

Reply from Howdens - Hall Green
I had visited several competitors in regards to purchasing a kitchen but my customer experience with Howdens Hall Green was second to none. We had a visit at home by Amy their store kitchen designer who was professional and engaging. She discussed all options available and advantages without a hard sell. She listened to our brief and budget constraints and put together an excellent design, which was really well presented and on brief Nothing was too much trouble and you felt like you had a personal designer on call.Along with her colleagues and manager we were able to make a few tweaks and get the purchase over the line. Thank you to you all.

Reply from Howdens - Hall Green

Reply from Howdens - Hall Green
Staff Always Very Helpful & Friendly. Go the extra mile to make sure everything is perfect - even down to delivery. Quality of goods outstanding. Great Local Depot.

Reply from Howdens - Hall Green
Delivered 2 kitchen work tops late, had a carpenter waiting and they didn't deliver on the day they stated. It came 3 days later.
Then when the delivery did come both worktops were damaged. They couldn't deliver two more on the same day. I couldn't wait. They only offered £50 discount which was the delivery charge for me to use the damaged chipped worktops even thbough these worktops were now redundant and scrap as they advised.
I informed them to collect both worktops and refund me in full. I left the worktops for them to collect and they have now ignored me.

Reply from Howdens - Hall Green
Place has gone downhill since the big team changed over, I won't be returning. Not the same seamless service as it used be it really is a shame for returning customers.

Reply from Howdens - Hall Green
Howdens are always very helpfull in dealing with my orders, a relaxing experience you tell them what you would like and they deliver. And you get a free Coffe while you wait.A+++++++++++

Reply from Howdens - Hall Green
Very helpful sales personal and also at collection point

Reply from Howdens - Hall Green
Quality materials and great service at the hall green depot by Sarah and the team!

Reply from Howdens - Hall Green
Thank you Ash and Theo for you help and advice, even though it was all a bit last minute. See you again next month.

Reply from Howdens - Hall Green
Very good service Nice staff look After customers

Reply from Howdens - Hall Green

Reply from Howdens - Hall Green
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.