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Howdens - Grays Reviews 71

TrustScore 5 out of 5

4.8

Unit 8 , Cliffside Industrial Estate, Motherwell Road, RM20 3XD Essex, East Anglia, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Howden’s were great from the start George designed our kitchen and the communication throughout the process was spot on We will highly recommend them to anyone

Company replied

Rated 5 out of 5 stars

Thanks to Rob Atkins @ Howdens, Lakeside, Thurrock. Rob was very friendly, helpful and knew what he was doing regarding the kitchen design. Despite giving him the dimensions, he went to see the pr... See more

Company replied

Rated 5 out of 5 stars

Nettie and Emma at the Lakeside branch have been amazing in helping us through the process of buying our new kitchen. From the moment we first walked into the showroom, they’ve both been so friend... See more

Company replied

Rated 5 out of 5 stars

What an amazing team! No detail was too much, and they spent ages helping talk us through our options on the design, products and so on. George and Lou mad the whole experience feel very special. On t... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 8 , Cliffside Industrial Estate, Motherwell Road, RM20 3XD, Essex, East Anglia, United Kingdom

  • 01708 869 461

4.8

Excellent

TrustScore 5 out of 5

71 reviews

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Rated 5 out of 5 stars

Top Notch

Knowledgeable, helpful staff, top notch

12 May 2026
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Reply from Howdens - Grays

Hello Mick,

Thank you for taking the time to share your experience. We're delighted to hear that our staff were knowledgeable and helpful during your visit.

Take care and have a lovely day, Aine

Rated 5 out of 5 stars

Howden’s were great from the start

Howden’s were great from the start
George designed our kitchen and the communication throughout the process was spot on
We will highly recommend them to anyone

16 March 2026
Unprompted review
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Reply from Howdens - Grays

Hello Jackie Howlett, We are so pleased to read your positive comments, thanks for leaving such a great review. All the best, Alexandra

Rated 5 out of 5 stars

5 🌟 for Nettie & Emma

Nettie and Emma at the Lakeside branch have been amazing in helping us through the process of buying our new kitchen. From the moment we first walked into the showroom, they’ve both been so friendly, welcoming, and incredibly helpful.

Emma has been fantastic with the design, making all the changes we asked for along the way (even when we kept changing our minds!). Nothing has ever been too much trouble for either of them, and it’s made the whole experience really enjoyable.

I’m so glad we chose to go with them and wouldn’t hesitate to recommend Nettie and Emma to anyone looking for a beautiful kitchen and first-class service.

21 March 2026
Unprompted review
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Reply from Howdens - Grays

Hello LM, Thank you for your five-star review. Have a great day, Alexandra

Rated 5 out of 5 stars

What an amazing team

What an amazing team! No detail was too much, and they spent ages helping talk us through our options on the design, products and so on. George and Lou mad the whole experience feel very special. On top of all that, we have a fantastic looking kitchen, very modern, well-built and all the little (and big!) extras you could ever want.

12 December 2025
Unprompted review
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Reply from Howdens - Grays

Good morning, Thanks for leaving this 5 star review for the Howdens - Lakeside depot! Best wishes, Alexandra

Rated 5 out of 5 stars

Friendly professional and knowledgeable…

Friendly professional and knowledgeable staff (particularly Georgina) who took the trouble to understand our requirements with very helpful advice and patience. Quality and condition of products and delivery excellent.

6 March 2026
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Reply from Howdens - Grays

Hello John, Thank you for your feedback. Have a great day, Alexandra

Rated 5 out of 5 stars

Great team from Howdens Grays

Great team from design to supply . Very helpful - go that extra yard to make sure you are happy . Great range to choose from.
👍😍
Personal Friendly service !!
Very happy with my new Kitchen . Tried to add photos but this system doesn’t let me

2 February 2026
Unprompted review
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Reply from Howdens - Grays

Hello Yvonne Meyers, Thank you for taking the time to leave this review. Have a great day, Alexandra

Rated 5 out of 5 stars

First connection to start large projects

I had the privilege to be in contact with Gareth and Cassey and they have provided me with valuable information to get the right quote and delivery. The shipment is still on its way, but I know the product won't disappoint me. Looking forward to future trading!

23 December 2025
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Reply from Howdens - Grays

Hello,

Thank you for your positive feedback and for recognising the efforts of Gareth and Cassey. We are pleased to hear that you found their assistance valuable.

Best wishes,

Todd

Rated 5 out of 5 stars

Thanks to Rob Atkins @ Howdens, Lakeside

Thanks to Rob Atkins @ Howdens, Lakeside, Thurrock.
Rob was very friendly, helpful and knew what he was doing regarding the kitchen design.
Despite giving him the dimensions, he went to see the project for himself and liaised with my contractor to ensure everyone was on the same page, regarding the design, delivery etc.
Design changes along the way were accommodated gladly and no quibble refund given for unused items still in packaging.
An all round good experience!

30 October 2025
Unprompted review
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Reply from Howdens - Grays

Good afternoon, Thank you for taking the time to write such a great review. Have a great day, Alexandra

Rated 5 out of 5 stars

Kitchen

Rob at the lakeside branch was great from start to finish and always happy to help with any questions we had.
We are so happy with our new kitchen and the quality of the kitchen is great!

23 October 2025
Unprompted review
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Reply from Howdens - Grays

Good afternoon, Thanks for reviewing our Howdens - Lakeside depot. All the best, Alexandra

Rated 5 out of 5 stars

Brilliant customer service and attention to detail

The team at Howdens Lakeside are absolutely brilliant. They were super attentive and super patient throughout my kitchen design process. They were knowledgable and designed a beautiful kitchen. I am more than happy and will return over and over again. There is also a real family vibe there and I want to give a special shout out to Rob and Louise for being phenomenal throughout! Thank you so much.

27 October 2025
Unprompted review
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Reply from Howdens - Grays

Good afternoon, We are so pleased to read your positive comments, thanks for leaving such a great review. All the best, Alexandra

Rated 5 out of 5 stars

Very fast service

Very fast service, great products at a great price.

2 September 2025
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Reply from Howdens - Grays

Good morning, Thanks for reviewing our Howdens - Lakeside depot. Take care and have a lovely day.

Rated 5 out of 5 stars

helpful assistance

personal help and advice too thanks

8 September 2025
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Reply from Howdens - Grays

Good morning, Thank you for taking the time to write such a great review.

Best wishes, Alexandra

Rated 5 out of 5 stars

Firstly I've been a customer for a…

Firstly I've been a customer for a numerous of years and can't thank the whole team every time for there time to assist in all areas for general purchasing and kitchen designs..

Thanks guys.

18 June 2025
Unprompted review
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Reply from Howdens - Grays

Hello Tony,

Thank you for your kind words and for being a loyal customer over the years. We're delighted to hear that our team has been able to assist you with your purchasing and kitchen design needs.

Best wishes,
The Howdens - Lakeside Team

Rated 5 out of 5 stars

Very Good

Very Good service and product

3 June 2025
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Reply from Howdens - Grays

Hello Geevarghese Samuel,

Thank you for your positive feedback on our service and product. We're pleased to hear that you had a good experience with us.

Best wishes,

Rated 5 out of 5 stars

Nothing was too much trouble!

I recently worked with George at Howdens, from the start George was knowledgable and determined to get the design right. Like most kitchen plans, the design changed quite a few times, nothing was too much trouble and every time was willing to discuss and change ideas. Thank you to George and the team for helping me create my dream kitchen!

31 March 2025
Unprompted review
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Reply from Howdens - Grays

Hello Lisa,

Thank you for sharing your experience with George and the team at Howdens. We're delighted to hear that you are pleased with your dream kitchen design and the service provided.

Best wishes,

Rated 5 out of 5 stars

Great people working with

Great people working with
Highly recommend

16 December 2024
Unprompted review
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Reply from Howdens - Grays

Hello Oleksandr,

Thank you for your kind words and recommendation. We're delighted to hear you had a positive experience with our team at Howdens - Lakeside.

Best wishes, Howdens Team

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