A great experience allround from Howdens. Natalie produced exactly the kitchen we wanted. From her first visit she kept us informed on the progress of our order. The quality of the units and appliance... See more
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Unit 15, Fleming Way Industrial Centre, Royce Road, RH10 9NX West Sussex, South East, GB
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A great experience allround from Howdens. Natalie produced exactly the kitchen we wanted. From her first visit she kept us informed on the progress of our order. The quality of the units and appliance... See more
Company replied
I used to work with Team and it was family! When I left I wasn't sad because the relationship was for ever, now as customer! With my private independent projects I will always feel this team will do t... See more
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We're renovating a house on the South Coast and it has been an emotional roller coaster. But......one of the absolute constants in the process has been Vicky from Howdens in Crawley. She's been so r... See more
Company replied
We have had such a good experience with Howdens. From Natalie’s first visit to measure, to delivery they have been supportive and made sure we were completely happy, even with a design change or two.... See more
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The UK's No. 1 Trade Kitchen Supplier.
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Unit 15, Fleming Way Industrial Centre, Royce Road, RH10 9NX, West Sussex, South East, United Kingdom
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Excellent service by ash and rita
Very friendly and professional staff in crawley howdnes

Reply from Howdens - Crawley
Had a 12k kitchen booked in December when I received a discount card for 200£ Christmas period if 2k is spent . When I asked in the Crawley branch it was confirmed that is correct but I have enquired now a few times but still haven’t received the 200£ . Why send out this cards if howdens not willing to sort out this promotions .

Reply from Howdens - Crawley
Very friendly and helpful staff. Made a big effort to get me what I needed.

Reply from Howdens - Crawley
I have recently purchased my kitchen from Guy at Howdens. He has been excellent! When I initially designed my kitchen I had no idea what design I wanted and he helped me through this entire process, suggesting colours, worktops etc. Guy even came back to visit my kitchen after it was installed to hand deliver an extra part to me which is excellent customer service. The quality of the kitchen is great and overall, I have been very happy with my kitchen. I would recommend to anyone to go through Howdens and particularly Guy. Thanks again!

Reply from Howdens - Crawley
Run, run, run far away from Howdens! I am extremely disappointed with my experience with them. From start to finish, the process was a series of letdowns. The quality of the materials they used is incredibly low—nowhere near what was promised. The furniture feels flimsy and poorly constructed, making me question how long it will actually last.
The design service was a complete disaster. Rather than listening to my needs and offering functional, aesthetic solutions, they seemed either disinterested or completely inexperienced. The end result looks cheap and doesn’t resemble ‘fitted’ furniture in any way. The doors, in particular, are awful; they look cheaper than something you’d find at Ikea, which is shocking given the premium pricing.
One of the biggest disappointments was the countertop. We only needed one meter, but Howdens required us to buy three meters since they don’t sell by the meter. This left us with an excess we didn’t want, paying a premium price for material we didn’t even like, after they quoted us an outrageous £3000 for a quartz worktop.
Honestly, choosing Howdens feels like throwing money out the window. If you’re looking for quality fitted furniture, go somewhere else where they actually value quality, honesty, and design expertise.

Reply from Howdens - Crawley
Very helpful and efficient about all products and advice thanks

Reply from Howdens - Crawley
Went smoothly but a couple of items were not in stock, chaps really helpful.

Reply from Howdens - Crawley

Reply from Howdens - Crawley
The Crawley store and staff are faultless nearly all of the time. Very polite staff and usually have items required in stock or arrive shortly.
The same cannot be said for their atrocious app though! It pains me to use it. I could go into details here but I have written an app review on the app site. I hate the app. It needs replacing. Enough said.

Reply from Howdens - Crawley
Perfect as usual. Had the stock I needed so I could complete a customers contract, helpful and polite.
Great to deal with every time.

Reply from Howdens - Crawley
Good quality products at competitive prices. Knowledgeable, friendly service.
I would prefer a refund rather than an account credit for returned items.

Reply from Howdens - Crawley
The guys on the trade counter, at my local Howdens, are always helpful. If they don’t have what I need, they always try to get it asap.

Reply from Howdens - Crawley
We got everything we asked for and the 1 unit with slight damage was replaced straight away

Reply from Howdens - Crawley

Reply from Howdens - Crawley
We worked with a lovely lady called Vicky in the Crawley branch, so helpful, guiding me through the whole process, making it very easy and stress free.

Reply from Howdens - Crawley
We're renovating a house on the South Coast and it has been an emotional roller coaster. But......one of the absolute constants in the process has been Vicky from Howdens in Crawley. She's been so responsive, helpful and is so knowledgeable and all with a smile on her face right through the entire processes.
Genuinely cannot praise her enough!

Reply from Howdens - Crawley
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