We had a really positive experience working with Chris at Howdens Beckenham, who helped us plan and design our kitchen and utility room using the Elmbridge and Halesworth ranges. From the o... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We had a really positive experience working with Chris at Howdens Beckenham, who helped us plan and design our kitchen and utility room using the Elmbridge and Halesworth ranges. From the o... See more
Company replied
My new year project to refurb my kitchen was a great experience from the start. The salesman Musab went out of his way to help me choose the worktops, gave me some samples and I placed the order. I th... See more
Company replied
Where do I start, Millie Reed is a cut above the rest! She designs everything we get in! Her attention to detail is next level. We have some really fussy high end demanding clients & she always... See more
Company replied
The staff at Beckenham never disappoint, Charlotte, Lee, Bobbee, Hannah and Arton. They are always helpful, nothing is too much trouble and they get your deliveries done. We must not forget the desi... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 2, Croydon Road, Elmers End, BR3 4AA, Kent, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had a really positive experience working with Chris at Howdens Beckenham, who helped us plan and design our kitchen and utility room using the Elmbridge and Halesworth ranges.
From the outset, Chris was friendly, approachable, professional and incredibly helpful. He took the time to understand what we were looking for and helped us find options that suited both our budget and our more traditional tastes. It was important to us that the kitchen felt in keeping with the age and character of our house, and Chris was really good at suggesting ways to achieve this without losing sight of what we wanted to spend.
Our project involved a lot of back-and-forth correspondence, numerous questions and a few changes along the way, but Chris was always patient, accommodating and quick to respond. Nothing ever seemed too much trouble, and we really appreciated how easy he was to deal with throughout.
He was also happy to liaise directly with our builders whenever they had questions, which was a great help and made the whole process much smoother. He was proactive in checking that we had everything we needed and was always on hand when something needed clarifying or adjusting.
We're really grateful for the time and care Chris put into helping us get everything right. Planning a kitchen and utility room can feel quite overwhelming at times, but having someone so approachable, knowledgeable and willing to help made a real difference.
We wouldn't hesitate to recommend Chris at Howdens Beckenham. He's been a pleasure to work with, and we are very grateful for all his help.

Reply from Howdens - Beckenham
Artan and all the stuff are always on hand to help and advise, very professional and friendly, very happy with the service 👍

Reply from Howdens - Beckenham
well stocked and great prices.
Good customer interaction and well run business

Reply from Howdens - Beckenham
Harrison on the front desk is a great employee.. everytime I've come in store, I get served by Harrison. Never usually get people as helpful and switched on as he is.. deserves a promotion in my opinion.
Keep up the good work.

Reply from Howdens - Beckenham
Always helpful and informative when you purchase your products

Reply from Howdens - Beckenham
From placing the order through to the finished installation, the staff were always on hand to help and were friendly and professional.

Reply from Howdens - Beckenham

Reply from Howdens - Beckenham
We decided after visiting other kitchen suppliers that Howdens offered the best units to match our design requirements.
After attempts at setting up our plan on computer systems had failed to produce the results we wanted, Hannah offered to work through our design with us. Rather than saying “you can’t do that”, she offered constructive suggestions and ideas that ensured we had a design that would work. We would not have had the excellent results without Hannah’s expert help and input.
I was also impressed at how Hannah and the rest of the staff at Beckham store worked together as a team to solve, quickly, any problems we had during the construction.
Many thanks to Hannah and the rest of the team.
Tom and Andrew

Reply from Howdens - Beckenham
Excellent service from the Beckenham branch when it came to designing and purchasing a kitchen. Special mention to Nicola and Arton, the manager, who both ensured the process was as smooth, personal and pain free as possible. Arton even went out of his way to return to the branch after it was closed on a Saturday so that he could process the payment and I wouldn't miss out on the promotional pricing!
Now looking forward to having the kitchen delivered in a couple of weeks!

Reply from Howdens - Beckenham
Purchased a kitchen with Howdens. Can only say it’s been a great experience. Arton has been brilliant in facilitating the design and managing the whole process. Any queries have been dealt with promptly and professionally. Thank you.

Reply from Howdens - Beckenham
Super helpful and always prepared , with a nice attitude and happy to help .
She made our process a lot easier and hassle free .
Thank you Charlotte , we couldn't reccomend you more !

Reply from Howdens - Beckenham
Very helpful and informative. A big thanks to Lee for the quick responses and delivery.

Reply from Howdens - Beckenham

Reply from Howdens - Beckenham
I went to Howdens Beckenham to buy kitchen cupboards.
I've been served by Charlotte.
She was amazing.
Great customer service, very friendly. Patient and helpful.
I definitely recommend Howdens Beckenham!
George Evangelou

Reply from Howdens - Beckenham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.