My wife and i visited the depot as we are looking to replace our interior doors. Steven attended to us and the fact i don't really do reviews says it all. He was excellent in guiding us through everyt... See more
Company replied

Unit 2 Northgate, Longleat Road, WS9 8TH Aldridge, Wales & West, GB
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My wife and i visited the depot as we are looking to replace our interior doors. Steven attended to us and the fact i don't really do reviews says it all. He was excellent in guiding us through everyt... See more
Company replied
My husband and I popped in for advice on a kitchen. We spoke to Steven. He was brilliant and very informative about all the products. Anything we asked he was able to give constructive help on. Wonder... See more
Company replied
All the Staff at Aldridge Knowledgeable - kind and nothing too much trouble made everythng so easy.
Company replied
Howdens had exactly what I needed and the member of staff was very helpful and friendly
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 2 Northgate, Longleat Road, WS9 8TH, Aldridge, Wales & West, United Kingdom
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Excellent service from Jacob. Absolutely seamless and people in loading bay couldn't help enough. Fantastic experience

Reply from Howdens - Aldridge
All the Staff at Aldridge Knowledgeable - kind and nothing too much trouble made everythng so easy.

Reply from Howdens - Aldridge

Reply from Howdens - Aldridge
Always on hand to help and go the extra mile, It’s not very often that howdens make a boo boo. I’d recommend their products to anyone.

Reply from Howdens - Aldridge
Always it’s my go too for doors kitchen bits and bobs cheers howdens

Reply from Howdens - Aldridge
The Aldridge branch team were extremely helpful in arranging my order at short notice. It was really appreciated by my client.

Reply from Howdens - Aldridge
I spent over £14,000 on a Howdens kitchen in 2022. Just over three years later, the fridge developed an insulation fault confirmed by an engineer, leaving it beyond repair.
Customer service refused to help, saying the warranty had expired, despite the fact that a fridge should last far longer than three years. I’d already overlooked issues like peeling cupboard handles, and poor quality internal door clips but this has really undermined my confidence in the overall quality and durability.
Very disappointing experience, and I won’t be choosing Howdens kitchens or buying appliances through them again. No formal complaints procedure and just get fobbed off by customer services.
UPDATE: Don’t be fooled by Howdens’ replies to negative reviews – it’s just a public facade. I emailed the 'reviews team' with all of the details as they publicy requested as well as chased up multiple times over the last 2 weeks and have had barely an acknowledgement and no progress since.
I’m not normally one to leave reviews or complain, but the customer service has been just as disappointing as the product quality.

Reply from Howdens - Aldridge

Reply from Howdens - Aldridge
I have found howdens to be very professional I can walk into a branch nowhere near me and can collect anything I need for a ongoing job as they can see whot I'm using from account ther product is a bit superior to that of ther competitors the staff always helpful and understanding this for me goes a long way

Reply from Howdens - Aldridge

Reply from Howdens - Aldridge
Very nice person who served us, ordered what we wanted, rectified any issues we had, very pleasant

Reply from Howdens - Aldridge

Reply from Howdens - Aldridge
The doors are high quality and always helps when they carry other bits n bobs in stock too.

Reply from Howdens - Aldridge
Arrived at store just as it was closing up but still served me we with a smile . Very professional .

Reply from Howdens - Aldridge
The staff at Aldridge branch were so informative and helpful. I highly recommend them.

Reply from Howdens - Aldridge
Purchased some doors in rooster deal, great quality and price. Staff very helpful.

Reply from Howdens - Aldridge
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