I’ve been using Hotcoin for a while, and the experience has been smooth overall. The app is easy to navigate, deposits and withdrawals have worked well for me, and I like the variety of features avail... See more
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I've been exploring Hotcoin for a while and my experience has been positive overall. The interface is easy to navigate, and I like that there are different products available in one place. There is st... See more
I finally turned a profit, then they blocked my account. They claimed 'abnormal activity' but never showed me a single detail. I followed all their rules, I sent multiple requests, no reply. If you... See more
Hotcoin Global Exchange has been an incredible platform for trading and managing my crypto assets. The user interface is intuitive, making it easy for beginners and experienced traders to navigate. Th... See more
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Company details
Written by the company
Hotcoin is a global cryptocurrency exchange serving over 8 million users across more than 120 countries. Founded with a focus on reliability and trader-first design, Hotcoin has operated for 9 years with a clean security track record and zero major incidents — a rare milestone in an industry where exchange failures are common. Hotcoin offers spot trading, futures trading, and tokenized stock products, giving users access to both crypto markets and traditional equities from a single account. The platform also features a Prediction Market for real-world events, and a Quest to Earn program that rewards active community members through Discord and partner platforms. Unlike many exchanges, Hotcoin does not require mandatory KYC for standard trading, giving users flexibility while maintaining strong platform-level security and risk controls. Deposits, withdrawals, and trading execution are backed by robust infrastructure designed for speed and stability, even during high-volatility market events. Hotcoin's team is active across major channels — X, Telegram, Discord, LinkedIn, and Instagram — sharing daily market updates, listing announcements, and educational content in multiple languages. The company runs regular promotional campaigns, trading competitions, and community reward programs to support both new and experienced traders. Hotcoin's mission is to make crypto and tokenized asset trading accessible, secure, and straightforward — whether you're placing your first trade or managing an active multi-market portfolio. With nine years of consistent operation and a growing global user base, Hotcoin continues to build toward becoming a trusted, long-term home for traders worldwide.
Contact info
Australia
- www.hotcoin.com
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3.8
Great
62 reviews
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They blocked my account and debited all…
They blocked my account and debited all the money from it. I do not recommend using this exchange
2 July 2025
Unprompted review
Be careful!
Scam exchange. My account was blocked without explanation and without access to funds.
My account was blocked after making a profit, I can not log in and check my data and trading history.
I was not provided with any evidence or explanation. The support service ignores my requests and does not follow their complaint procedures.
Support responds with monosyllabic sentences and simply copies them in response to my various questions and requests.
I have screenshots of my balance and correspondence history as evidence of fraud.
I will contact the relevant regulatory authorities, I will also publicize this in the media and on my YouTube channel.
The exchange is a fraud by all indications, be careful!
1 July 2025
Unprompted review
Scam exchange
Scam exchange. They blocked my account with no reason. Support team never responds. I cannot even log it to my account. Total scam, never deposit money here.
2 July 2025
Unprompted review
Dangerous and dishonest exchange
Dangerous and dishonest exchange – Hotcoin
My account on Hotcoin was blocked without any proof or explanation, citing so-called “high-frequency trading.” At the same time, they completely blocked access to my trading history and even to the account itself — I can’t log in or check my data.
Support keeps replying with the same copy-paste messages, like it’s a bot, and doesn’t actually help. They never provided any evidence for their accusations. I have screenshots of my balance and our correspondence proving the exchange’s wrongful actions.
In my opinion, this looks like a scam: blocking accounts and holding users’ funds without reason. I plan to contact international regulators and make this situation public.
I do not recommend using this platform — there is a high risk of losing your money!
1 July 2025
Unprompted review
This exchange that seemed okay at first…
This exchange that seemed okay at first and that I previously used normally suddenly blocked me from accessing my account and funds after I, as they said “illegally” profited WOW. However, when I was losing money on the same futures pair they DID NOT say a word. My story is that I finally profit on one futures pair after having several losses then I tried to withdraw part of my crypto and got “risk control”. Afterwards, they blocked me from logging in to my account at all and I have no idea how much funds I have left at the moment , I had more than 10k USDT at that moment on my balance. Exchange does NOT provide me with any useful information about the state of my funds. However, they tell me that account may be unlocked after 180 days. This is outrageous. I hope hotcoin team will reconsider this issue BUT I highly doubt…
5 July 2025
Unprompted review
The worst scam crypto exchange in the world
Scammers who won't let you withdraw your hard-earned money. They took away +PNL from futures postion and blocked my account for 6 months, this is unacceptable! Although I didn't violate anything, I was just trading with my only account. They say I violated their rules and risk control.
Support doesn't help, the bot only responds with prepared messages.
Do not cooperate with them in any case! Save your money and nerves.
UPD: They unblock account ,but take away all my balance! This is the worst crypto exchange ever!!!
1 July 2025
Unprompted review
Account blocked after profit realized
Got my Hotcoin account suspended for 6 months after a $943 profit on MYX. Reason? “Too frequent orders” — but no rule defines what that even means. Zero transparency. Be careful with this exchange.
10 July 2025
Unprompted review
Account blocked after profit, no explanation
My account was blocked after I made a profit, with the platform claiming “abnormal activity.” I was not provided with any evidence or a clear explanation. Support ignores my requests and does not follow their own complaint procedures. I consider this a warning for other users — the exchange appears to be fraudulent.
1 July 2025
Unprompted review
Do not deposit
Do not deposit. They are scammers.
I deposited and after trading, they blocked the withdrawal and after a few days the balance became 0. Support also sends a repeated answer, that your transaction is abnormal and we blocked the funds. Is the trading abnormal? They want to steal the funds with an excuse
Uid:101131728
17 April 2025
Unprompted review
Trying to withdraw my funds but Hotcoin…
Trying to withdraw my funds but Hotcoin not sending me any sms code to enable my withdrawal
10 April 2025
Deposit from Hotcoin got stuck
Sent money from Hotcoin to Bybit and my deposit got stuck. Now I have to go through the proces to make this unfreeze the funds. Bybit says that the reason for freezing the funds is "Abnormal Asset Origin". Stay away from this exchange.
5 February 2025
Unprompted review
Reply from Hotcoin
Hi Zoki,
We’re sorry to hear about your experience. At Hotcoin, we take the security of our users and their transactions seriously. In situations like this, fund transfers can be flagged for various reasons, often as part of security protocols aimed at protecting users.
We recommend reaching out to our support team directly so we can investigate and assist you in resolving this matter as quickly as possible. Please provide your transaction details (TXID) and any additional information requested by support to expedite the process.
Rest assured, we’re here to help and will work closely with all parties involved to ensure your issue is resolved promptly.
Thank you for your patience and understanding.
– Hotcoin Support Team
Best Exchange you can ask for
Hotcoin Global Exchange has been an incredible platform for trading and managing my crypto assets. The user interface is intuitive, making it easy for beginners and experienced traders to navigate. Their customer support team is responsive and helpful, promptly addressing any concerns. I’m especially impressed with their commitment to security and the wide range of cryptocurrencies they support. Hotcoin has truly become my go-to exchange. Highly recommend!
17 January 2025
Unprompted review
Reply from Hotcoin
Thank you for your wonderful feedback! We're so happy to hear that Hotcoin Global Exchange has been a great platform for you. We're glad you find our interface easy to use and that our support team has been helpful.
We take security seriously and work hard to offer a wide range of cryptocurrencies for our users. Thanks for being part of the Hotcoin community, and we truly appreciate your recommendation!
Please stay away from this exchange
Please stay away from this exchange!
I have purchased $750 worth of DOG and at some point decided to withdraw. There was a pop up window saying DogSuspendedWithdraw so it did not let me. After contacting customer service I have started getting contradicting messages that the exchange is undergoing maintenance, then my wallet is suspended as it is undergoing maintenance etc. It is completely illegal to hold somebody's funds without giving an option of withdrawal. Stay away from it!
14 November 2024
Unprompted review
Reply from Hotcoin
Thank you for bringing this to our attention.
We sincerely apologize for the inconvenience you’ve experienced and understand your frustration. At Hotcoin, our priority is to provide a secure and reliable platform for all users. Please allow us to address your concerns.
Firstly, we want to assure you that Hotcoin operates with the utmost transparency and in compliance with regulations. Occasionally, temporary withdrawal suspensions for specific assets, such as DOG, are implemented during maintenance or upgrades to ensure the security and stability of the platform.
We value transparency and would like to investigate your case further. To resolve your specific concern, we kindly request you to provide additional details (such as your ticket number or account ID) via our official customer support channels. Our team is ready to prioritize your case and ensure that the matter is addressed promptly.
Thank you for your patience and understanding as we work to address this matter.
Best regards,
Hotcoin Team
Another scam exchange Hotcoin 😡
Looking at fellow customers where they have been scammed by Hotcoin exchange. I feel sorry for you guys as I am in the same boat where Buteq and Bitify have frozen my funds. Although I have 2nd level verification am unable to trade if withdraw. 😡
3 October 2024
Unprompted review
Reply from Hotcoin
Beware of Scam Websites and Misleading Information
We at Hotcoin understand how frustrating it can be to encounter challenges with online platforms, especially in the cryptocurrency space. However, it’s important to ensure that you’re interacting with the official Hotcoin platform and not a scam or phishing website designed to deceive users.
Unfortunately, bad actors often create fake platforms resembling reputable exchanges to exploit unsuspecting users. To protect yourself, always:
Verify the official website URL: Our official domain is www.hotcoin.com.
Use two-factor authentication (2FA) for added security.
Avoid clicking on unsolicited links in emails or messages.
Report suspicious activity immediately.
We would like to address your concerns directly. If you’re experiencing issues with account access or transactions, we encourage you to contact our official support team at business@hotcoin.com for swift assistance.
Our goal is to provide a secure, reliable trading platform for all users, and we are committed to resolving any legitimate concerns you may have. Let’s work together to ensure you have the best possible experience.
it's a complete scam the woman who…
it's a complete scam the woman who first adds you on facebook and then on watsapp is not real she doesn't own a modeling agency or play golf and is the only one who controls the entire hotcoin site
3 August 2023
Unprompted review
Reply from Hotcoin
Thank you for bringing this to our attention. We want to clarify that Hotcoin does not use personal Facebook or WhatsApp profiles for official communications. Our interactions are conducted through our official website and official channels. If you have encountered a suspicious account, please report it to us immediately at business@hotcoin.com so we can take the necessary actions.
Don't go at this scam exchange.
Don't go at this scam exchange.
they block the accounts for no reason and they're asking to wait 21 days for nothing.
I sent my usdt to another exchange because hotcoin didn't have the token I was looking for.
They blocked me for security and my account is blocked. Customer service says to me "Wait patiently please".
Another guy was also blocked and they cut his funds by 5!!
2 April 2023
Unprompted review
Reply from Hotcoin
We apologize for any inconvenience you have experienced. Account blocks are a security measure to protect our users from potential fraud and unauthorized activities. We understand that waiting can be frustrating, but these measures are in place to ensure the safety of your funds. Our customer service team is dedicated to resolving issues as quickly as possible, and we are continuously working to improve our response times.
Hotcoins.fun
Hotcoin, hotcoins.fun is a fake trading platform that scams you out of your money. Their customer service is non existent and there are flaws on their website. Beware. SCAM ALERT.
30 December 2022
Unprompted review
Reply from Hotcoin
Please note that the official website of Hotcoin Global is Hotcoin.com and not Hotcoins.fun as stated above. If you have encountered issues with a different domain, it may be a fraudulent site impersonating Hotcoin. We urge you to only use our official website for trading and support.
If you have been scammed by another site, please report it to our support team at business@hotcoin.com so we can take appropriate actions. We are committed to providing a secure and reliable platform for all our users.
Hotcoin Global is totally scam…
Hotcoin Global is totally scam exchange, just stay away. They cheat people with different way, I also will report this issue to INTERPOL
13 February 2022
Unprompted review
Reply from Hotcoin
We regret to hear about your negative experience. Hotcoin Global adheres to strict regulatory standards and prioritizes user security and transparency.
If you have encountered any issues, we strongly encourage you to contact our customer support team directly with detailed information so we can assist you promptly. Reporting concerns to appropriate authorities is a right we fully support, as transparency and integrity are core values of our operation.
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