HostBooks Limited Reviews 28

BIGGEST RIP OFF COMPANY I HAVE EVER DEALT WITH. lie after lie, continually demanding more money and breaking promises. Im done with them and will be leaving negative reviews anywhere possible !!
You arent even associated with quickbooks ! I hope they sue you.

We have been using this software for the last 4 years, and until recently our experience was acceptable. However, for the past 3 days, the software has been completely non-functional, which has severely impacted our business operations. We are unable to generate quotations, invoices, proforma invoices, and other billing documents, causing delays, customer dissatisfaction, and operational losses.
Despite multiple follow-ups and contacts, the issue has still not been resolved, and there is no clear timeline provided by the support team. For a business-critical accounting and billing software, this level of downtime and poor support is unacceptable.

Long-term users expect reliability, accountability, and prompt resolution, especially during critical issues. Unfortunately, the current service quality does not meet those expectations.
We hope the company takes this feedback seriously and improves its technical stability and customer support responsiveness.

Best Accounting software and services by HostBooks team.

HostBooks Agentic AI ERP is super exciting product. I am using this product from last 2 years and that is working smoothly for my manufacturing business...

I am using HostBooks newly created CRM and found that is amazing dashboards...whenever I have any doubt or concern then HB Zeno Bot is there...

I am glad to be part of this organisation. Worked with this company from last 5 years and found here amazing work culture. Super excited for the leading role...

The Agentic AI-powered ERP from HostBooks is a game changer! It’s like having an intelligent assistant that not only automates tasks but also provides actionable insights for better business decisions.

They are big cheaters never ever get your gst or IT returns file from them....
Yearly plan ke saath wo monthly charge at exorbitant rates lette hain.......
Beware of them....

In my opinion, this company scammed us. About 18 months ago, my predecessor paid them a total of about $17k in four or five separate transactions. She made hostbooks send her an email saying that we wouldn't need to pay them any more money until the year 2035.

Since I recently joined my company and couldn't figure out what we had bought from hostbooks based on the documentation that my predecessor had saved, I emailed all the invoices that we had paid hostbooks and requested an explanation. When my email wasn't acknowledged, I called and reiterated my request for information to an agent. His response was to ask me why I wanted to know! Then he started to 'explain' one item very quickly by reciting information that I felt was superficial. I stopped him and said that I wanted a written response. He said that he couldn't do that. Then he later said that he would respond in writing, but we never got anything.

This same agent told me that we needed to pay hostbooks another $10k to cover us for something else for another 5 years. I told the agent about the email from hostbooks saying that we didn't need to pay any more money until 2035. He was becoming very belligerent, so I hung up.

I called back the next day and spoke with a different agent who told me that we had to pay to update our QuickBooks software. I told him about my call the previous day and the prior agent's request for $10k. This new agent said that the update he was proposing wouldn't cost that much. I also told this agent about the email we had from hostbooks saying that we wouldn't have to pay them more money until 2035, and the agent replied that the current issue was something different. I told him that we wouldn't pay even $1 more to hostbooks. Then he put something up on my screen that included the word "error." He said that hostbooks couldn't help if we didn't update the software. When I suggested that we get on a conference call with Intuit to see if a software update was needed, he replied that I could believe him or not. I said that I didn't believe him.

I spoke with a few other hostbooks agents along the way, and they kept trying to get me to call my predecessor (who I believe had been scammed) and have her call hostbooks directly. I refused saying that my company was their customer, not a former employee of the customer.

In a separate call, I tried to get hostbooks to help me create an Invoice Template. The agent that I spoke with said that I'd have to speak with their Template Department which had another phone number. The phone number that he gave me was for Intuit.

Please beware!

Nancy

This operation is complete fraud. I am a QuickBooks Pro advisor and they lied to my client and try to take his money. They said that there was a 60-day money back guarantee when in fact when he went to call the number back it was disconnected. He will dispute it with his credit card company and he most certainly will win this. I have backed up his books for him and put them onto my computer so that they cannot pull anymore shenanigans. They are not hosting anything. They just lie. I have worked with companies that do host QuickBooks this is not one. They are only a support company and they don't give any support at all just a scam. You will see that all of the five-star reviews for this company are in India. The Americans that they sell this to are complaining

They sold me a Quickbooks package stating that it would be until 2041. What they neglected to say is that they lied, and it's only support that is until 2041 NOT THE QUICKBOOKS PRODUCT ITSELF! I have contacted the Attorney General here in my state.

Good Working Culture
Good supporting team

Good culture, work atmosphere is too good to adapt. 😇

I have been using this software for almost two years, and I hardly find any issues with it, though there are some downtimes, the HostBooks Support team resolved that quickly.

jab se hostbooks maine join kiya hai jab mai phone karta hoo bahut hi acche tarikhe se hamare problem solve karte hai aur aaj date 19/07/2022 ko komal mam ne mujhe gst (eletronics ledger ke bare me adhik jankari di thanks mam and hostbook team

host book provide best service in this field

Hostbooks has helped my salon business a lot. The software really helped me in accounting and pos as well. Never expected a single app can handle my whole business with such easiness. Thank You HostBooks🙏

I am here since 4 years in account support. We all are learning and growing each day to excel in our fields. company has always been supportive.

company understand the business, needs of the business man, the products are amazing , easy to use, easy to access, support team supports very well, overall it is a good company with best product in market

good environment to work in, supportive team helps you to enhance your skills.