HORZEHOODS®️ Reviews 149

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent fit of the products, noting their comfort and durability for everyday wear and specific activities. Many people appreciate the thoughtful designs, which are both practical and stylish, with items holding up well to washing and frequent use. Reviewers often highlight the versatility of the products, such as riding leggings that are comfortable and flattering, and saddle pads that stay securely in place. However, some customers also noted an occasional issue with sizing and quality, specifically mentioning a baseball cap that was described as child-sized with adult fixings and poor quality.

What people talk about most

Product

Customers consistently note positive experiences with product quality, fit, and comfort, with many praising... See more

Quality

Users describe positive interactions with quality, consistently praising the exceptional craftsmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely adore the air 2 v seam tights just bought a second pair in the new mulberry colour as something a bit different! Also the contrast seat show were a game changer for me with “lady issues” an... See more

Rated 5 out of 5 stars

Horzehoods always supply quality, well made products. Their riding tights are great quality and very flattering and comfortable - I have been complimented several times on the ones I wear to shows.... See more

Rated 5 out of 5 stars

First time buying off this company . My order arrived ( denim riding jeggings size 6 ) probably the best quality jeggings I’ve bought in 40 years of owning horses . But the thing that touched me most... See more

Rated 5 out of 5 stars

HorzeHoods products are always top quality, very well made, fit well and are extremely comfortable. I have both competition leggings and day to day leggings which look great and stand up well to hard... See more


Company details

  1. Equestrian Store

Written by the company

HORZEHOODS©™ is an award winning brand and home to the renowned HH Unique Equestrian. The goal is always innovation, practicality and quality textiles.


Contact info

4.8

Excellent

TrustScore 5 out of 5

149 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Ordered a baseball cap

Ordered a baseball cap - absolutely awful quality. Basically a child’s sized cap with adult sized fixings and poor quality. Sent back for refund and had to pay additional postage for the privilege of doing this. Then received an email that they will only give me a credit note rather then a refund. WOULD DEFINITELY NOT RECOMMEND THIS COMPANY- dishonest.

22 May 2026
Unprompted review
HORZEHOODS®️ logo

Reply from HORZEHOODS®️

Hi Claire,

Thanks for your review. I have investigated this with my team, as it seemed unusual to have an unhappy customer regarding quality and for it not to have been resolved through customer service. I am confident after looking in to this that this review is a little unfair.

Having looked into the matter, I can see you purchased a cap from our outlet section which had been reduced from £25 to £9.50. This particular item had been placed into the outlet because the internal finishing (not visible externally) was not to our usual standards when it arrived at our HQ. For transparency, this was reflected in the heavily reduced outlet price too.

I can also see the item was returned through our automated returns portal, which automatically issues store credit refunds for outlet purchases in line with the outlet policy. Following receipt of the return, an auto email confirmation was sent advising that £9.50 store credit had been applied to your account.

Your review on Friday evening was actually the first indication we had that you were unhappy with the product or process, so unfortunately this did not give our customer service team an opportunity to look into the matter before the review was posted. Your email to customer service was received at 22:55 on Friday evening over the Bank Holiday weekend inline with leaving reviews, meaning it would naturally only be picked up when the team returned on Tuesday morning (today).

Had we been given the opportunity to respond beforehand, I am confident we could have resolved this satisfactorily for you immediately. While we believe the outlet reduction and process were transparent, we certainly never want a customer to feel unhappy with their experience. A look over our 14 years trading on all portals public will show this.

As a gesture of goodwill, we will therefore refund both the £9.50 cap cost and the £2.99 return fee back to you. I can also see a second google review was left the same evening too, which we will respond to accordingly for you.

In future, with any brand or business, just to ensure you receive the best possible service, I would always recommend giving the company an opportunity to respond to your manual email query or concerns before leaving a review. Although i cannot see any mistakes of non transparency on our end on this occasion nor feel it matches the description, it is always nice to have the opportunity to turn a customers personal experience around.

Your review and email were both submitted on Friday night at roughly the same time, so it was actually the review that first alerted us that there was an issue. Had we been aware sooner via a manual email to our CS team, we would absolutely have looked into this immediately for you.

I only mention this as a polite note, as most good businesses genuinely do want the opportunity to resolve concerns before a customer feels disappointed enough to leave negative feedback.

I have asked returns to issue you a refund of your £9.50 cancel store credits and a £2.99 returns label refund.

Have a lovely day.

Kind regards,
Stacey
HORZEHOODS

Rated 5 out of 5 stars

First time purchasing from Horzehoods

First time purchasing from Horzehoods. Their customer service was exceptional, quick and responsive and loved the little personal touch with the order. Breggings are brilliant, look fab and amazing high waist which I appreciate in my breggings! Would definitely purchase again. Thank you

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication and quality

Pre-ordered a coat and received an e-mail letting me know it wouldn’t be here for Christmas. Was offered the option to wait or a full refund. Coat and finally arrived in early January. I’ve only just managed to try it as the ground was too icy. Worn this morning, fits great, looks great and hot so many compliments. Now I have to hide it from my sister so will live in my car, not the tackroom

11 January 2026
Unprompted review
Rated 5 out of 5 stars

First time buying off this company

First time buying off this company . My order arrived ( denim riding jeggings size 6 ) probably the best quality jeggings I’ve bought in 40 years of owning horses . But the thing that touched me most was the letter in package with a mascot Kenny carrot toy and polos for my horse . Ahhhh it’s been so long since we have seen customer service like that ! Such a lovely touch . Will definitely be shopping there again and again brilliant service .

19 November 2025
Unprompted review
Rated 5 out of 5 stars

A friend recommended I try HorzeHoods…

A friend recommended I try HorzeHoods leggings and I’m so glad they did. I now have three pairs, and one of their zip up hoodies. Their products are lovely, so comfortable to wear and thoughtfully styled. My orders have always arrived quickly too.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Love them!!

Love these air 2, also bought the mulberry pair. So comfy & light to wear like a second skin. Stay put all day, no roll down or fall down. Fit perfectly although I did size down from my competition white & navy pair. I chose no silicon to wear all the time.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

An all round HH fan

I have been using products from HH for many years now and they are my go to Equestrian brand. Why….?
The designs are sophisticated, fashionable, well fitting and truly fit for purpose. HH are always listening to the customer and the market and bringing out new, further developed products.
The leggings are the only jodhpurs I ride in, all year round, from lightweight Air 2 breathable ones, to the thermal winter luxe contra flex ones. Not forgetting the competition black seat leggings, which look so smart. The best bit is they do not get leather stains due to having the dark seat.
All the leggings fit so well and do not slip when riding or go baggy after wear and washing.
I also only use their saddle pads now as they fit so well and stay in place in front of the saddle during use. I absolutely love the cream 2-1 that I have for eventing with the number disc. My bay horse looks the part in it!
I could go on about the products as most days both me and my sister (and now some friends) are walking HH models. I have many other products including the new knickers!
HH service is fast, reliable and friendly. A great company that I adore 🙂🏇🏻

27 July 2025
Unprompted review
Rated 5 out of 5 stars

I’m not sure il ever find a better pair…

I’m not sure il ever find a better pair of riding leggings, from my first pair of Contraflex, to the contrast seat competition leggings, to my favourite denims, as a brand they keep evolving, more thoughtful practical touches being added to all their products.
I also use the saddle pads which are the only thing that stay in position on my mare!!

27 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products

Excellent products, I have bought all the different riding tights now for many years and they so comfortable and wash brilliantly and also excellent customer service,

26 July 2025
Unprompted review
Rated 5 out of 5 stars

The riding leggings from Horzehoods are…

The riding leggings from Horzehoods are amazing - they are beautifully made and fit me perfectly. Since discovering these I don't wear any other brand. They come in a range of colours and either grip or no grip. Love them!

26 July 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional products

I’ve bought lots of items from Horzehoods and they’ve all been exceptional. Great quality and fit and they’re always coming up with innovative improvements to their products. I can highly recommend

26 July 2025
Unprompted review
Rated 5 out of 5 stars

HorzeHoods products are always top…

HorzeHoods products are always top quality, very well made, fit well and are extremely comfortable. I have both competition leggings and day to day leggings which look great and stand up well to hard daily wear. Purchases are despatched and received promptly. An excellent company to deal with.

26 July 2025
Unprompted review
Rated 5 out of 5 stars

A thumbs up 👍

The contrast seat white competition leggings are perfect! True to size, flattering, comfortable, not see through and wash like new every single time.
Quick delivery, super customer service and a pleasure to deal with

26 July 2025
Unprompted review
Rated 5 out of 5 stars

Choices

I love the HH quick dry Lux full seat leggings. Having a choice in material weight is great. It adds to the versatility of the tights. I currently have both weights. The fit is what I expected. Follow their advice on choosing your size based on the choice of material.
I am hoping Horzehoods will have more and more colors. Price point is good too.

9 June 2025
Unprompted review

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