Horizon Currency Ltd Reviews 

268
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, noting its efficiency, reliability, and the smooth process for currency exchanges. Many people highlight the staff's professionalism and helpfulness, making interactions pleasant and supportive. Consumers frequently highlight the highly competitive exchange rates, often finding them significantly better than traditional banks, which represents excellent value for money. The team's proactive communication and personalized approach further contribute to a stress-free and highly recommended experience for all currency needs.

What people talk about most

Service

Reviewers consistently express high satisfaction with the service, describing it as efficient, professional,... See more

Staff

Customers consistently report positive experiences with staff, highlighting their efficiency, helpfulness,... See more

Customer service

Clients share positive opinions on customer service, highlighting the team's swift and accurate resolution of... See more

Price

People report positive experiences with pricing, consistently highlighting excellent and very good rates.... See more

Value for money

Consumers find value for money to be positive, consistently reporting excellent exchange rates that are much... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I did not know a lot about Horizon currency ...i had been let down by many other companies ...But ....bloody amazing very very helpful any questions or problems they are there right on it ..r... See more

Rated 5 out of 5 stars

Brilliant service. I have dealt with Louisa and her team for ages, and, in addition to always offering great exchange rates, the level of service received has always been superb, with excellent and al... See more

Rated 5 out of 5 stars

I had never heard of Horizon Currency, however I was drawn to them by the favourable rates they offered. Once I took the plunge I have been very impressed as everything operates seamlessly. Alice has... See more

Rated 5 out of 5 stars

BRILLIANT for years we had to struggle with transferring funds from one country to another at great rates. I have neem using Horizon Currency (HC) for 18 months. However recently they moved to a new p... See more


Company details

  1. Currency Exchange Service

Information provided by various external sources

The Future of Currency Exchange: We are experts in international money transfers for business and individuals, delivering industry-beating exchange rates.


Contact info

4.9

Excellent

TrustScore 5 out of 5

268 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(268)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant company, great service

I have consistently received a brilliant service from Horizon. The company is well led by Louisa, the team are invariably friendly, engaged and proactive. They have made my life easier trying to fund a project in France - thank you.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I had never heard of Horizon Currency, however I was drawn to them by the favourable rates they offered. Once I took the plunge I have been very impressed as everything operates seamlessly. Alice has been very responsive in all my communications. Overall, an excellent personal service with very good rates offered. Highly recommend.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Best currency exchange company…

I did not know a lot about Horizon currency ...i had been let down by many other companies ...But ....bloody amazing very very helpful any questions or problems they are there right on it ..rates much better than elsewhere...faster ..smoother..i highly reccomend this company

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Had to transfer large funds to buy a…

Had to transfer large funds to buy a car. First time engaging with Horizon. Felt like Alice and Faye held my hand right through the process of getting the pounds to euros into our Bank in Spain. Competitive rates and a friendly service. All good by my book. 🤗

13 January 2026
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience with Alice…

I had a wonderful experience with Alice and I am very happy with her fast and furious service. Last time we had some trouble with the changed policy of the company but now it’s all perfect.
Alice is the bees knees. Thanx Alice.🙏
Henderika

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Alice and the team were extremely…

Alice and the team were extremely helpful and kept up good communication during exchange rate fluctuations. All transactions went through smoothly so no issues offering a 5 star review. Thanks to all the team involved

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Louisa and Horizen Currency

I have been dealing with Louisa and Horizen Currency for a few years now after being recommended by a friend , they are so great to deal with fast efficient service with great rates 100% from me !

5 November 2025
Unprompted review
Rated 5 out of 5 stars

I have had the pleasure of working with…

I have had the pleasure of working with Horizon Currency for a number of years, the team have always been supportive, efficient and professional in all aspects of our transactions.
The date of 5 November is only the latest of several.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

I have used Horizon for Six Years

I have used Horizon for overseas transfers for six years and always had excellent service which has changed to exceptional on the few occasions when the UK banking system has let me down. Horizon sorts it!
Highly recommended.
Tony McCann

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. I have dealt with Louisa and her team for ages, and, in addition to always offering great exchange rates, the level of service received has always been superb, with excellent and always prompt replies to any questions. I cannot recommend them highly enough. I have dealt with a number of forex businesses over the years, and in my opinion, these are the best.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Louise and her team provided excellent currency service, professional, efficient, friendly and with good perspectives on market trajectory and relevant conversion strategy!

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Helpful

Helpful, knowledgeable and polite staff. Always ready to help and support. Would highly recommend 👍

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Louisa and her team were amazing

Louisa and her team were amazing! I had some problems with my bank abroad, (nothing to do with Horizon), and Louisa, Alice and the others were so helpful and understanding, they really went above and beyond what they needed to do. Normally I would say, great service, very efficient and the best exchange rate (I have used Horizon before). But sometimes you only really know how good a company is when things don't go according to plan through no fault of their own. They were far more professional, and calmer than I was, and if I could give them 150 out of 100 I would! They remained friendly and helpful at all times. I would not use anybody else. Thank you guys for a great service!

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very proactive. Louisa and her team always answer their phones, and their rates are very good - very narrow margins. I'd highly recommend

22 September 2025
Unprompted review

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