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Hopes Grove Nurseries Reviews 

405
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 310 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional quality of the plants, noting that they arrive fresh, healthy, and true to size. People also praise the secure packaging methods and the fast, reliable delivery times provided by the service. Consumers find the ordering process very straightforward and appreciate the helpful guidance when choosing items for their gardens. Some reviewers were not happy with occasional delivery delays that caused plants to arrive very dry or damaged. A few consumers also mentioned receiving poor quality or withered items, along with difficulties when seeking support for dead plants.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality and healthy... See more

Quality

Consumers find quality to be positive, highlighting that the plants frequently arrive healthy, well-packaged,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt arrivals and... See more

Order

Users describe positive interactions with order, highlighting the simple and efficient process, timely... See more

Service

Clients share positive opinions on service, consistently expressing satisfaction with prompt deliveries and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you for the very beautiful, high quality, healthy plants which arrived on time as described (pictured) on your website and confirmed by your lovely telephone staff. A very fair price too. I've... See more

Rated 5 out of 5 stars

Fantastic gardening nursery to deal with. Everything was done via phone call and was so easy and efficient. Calls were answered within seconds and couldn’t be more helpful. Our palms were delivered... See more

Rated 5 out of 5 stars

Really great company. They had run out of stock on a privet hedge deal I purchased so called me up to apologise and upgrade me to a larger version to complete the order at no extra cost, which was ver... See more

Rated 5 out of 5 stars

We purchased 110 potted hedging plants (Hypericum Hidcote), the ordering process was simple and the plants were delivered a few days later. The plants had been carefully packed, all arrived in perfect... See more


Company details

  1. Plant Nursery
  2. Wholesale Plant Nursery

About Hopes Grove Nurseries

Written by the company


Established in 1992, Hopes Grove Nurseries are hedging plants specialists with a 125 acre nursery and over 1 million home grown plants situated in the Weald of Kent. Our skilled nursery staff have over 200 years of growing experience between them so our plants are given the best possible start.

We only sell our hedging plants to the end user (not to Garden Centres or other nurseries) so you can be assured of direct from the nursery pricing that you will find very hard to beat. We deliver nationwide with plants coming directly from their growing beds to guarantee they are fresh and top quality.

Our website showcases the huge variety of hedging plants species and root types from bare root all the way through to instant hedging.

If you’re not sure which hedge is right for you, take a look at our Choosing The Right Hedge guide pages which detail the species which work best for each situation including privacy & chalk areas.

If you have any queries about our range or want some tailored advice, our expert team are more than happy to take your call on 01580 765600 or sign up to our newsletter to find out about upcoming sales and discounts first!

Plant Healthy certified

Written by the company

Hopes Grove Nurseries is Plant Healthy certified
We are one of just a handful of online nurseries to have attained Plant Healthy certification. In a nutshell, it’s a way of proving that we will always do the right thing in preventing the spread of harmful plant pests and diseases. The Plant Healthy Management Standard is a voluntary initiative that sets out requirements for implementing effective plant biosecurity systems that can be adopted by horticultural businesses. Hopes Grove Nurseries chose to be part of the scheme earlier this year, after a lot of preparation we received our independent audit in October 2025 and passed with flying colours!

Guaranteed to Grow

The Hopes grove Nurseries 12-month Plant Guarantee.

At Hopes Grove Nurseries we work tirelessly at our own UK based nurseries to deliver top quality hedging plants, trees, and shrubs for our customers to plant and enjoy.

We are proud to offer a complete 12 month guarantee as standard on all plants purchased from us. Should any of the plants purchased from us fail within the first 12 months after they are delivered to you, we will replace them.

Visit https://www.hopesgrovenurseries.co.uk/guaranteed-to-grow/ for full terms and conditions

Contact info

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4.5

Excellent

TrustScore 4.5 out of 5

405 reviews

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Replied to 18% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(405)

308 reviews in the last 12 months

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Rated 5 out of 5 stars

Recommended hedge nursery

Helpful information in choosing which plant to use to replace box small hedge. Good delivery info given and plants arrived in excellent condition. Have used this nursery in the past and very happy to recommend.

29 April 2026
Rated 3 out of 5 stars

Prompt delivery and well boxed up

Prompt delivery and well boxed up. Shame the Hawthorn sticks were bone dry. I should have taken more note of “bareroot” as I say the roots were bone dry. This must have been two weeks ago, some are looking healthy, the others are not.Time will tell.

27 April 2026
Rated 5 out of 5 stars

Fantastic plants, fantastic service!

I’ve purchased English yew hedging three times now from Hope Grove and always been impressed with the service and quality. My hedges are growing beautifully, one is 6 years old a the other 3, and so we’d bought our son some bare root plants to create his own hedge. Highly recommend.

25 March 2026
Rated 2 out of 5 stars

24 Provencal Lavender plants

I ordered 24 Provencal lavender plants. Confirmation and ordering went efficiently. On the arrival they were in two separate boxes. One box with plants upright which were fine. The other plants were flat packed and rather crushed. Overall I was unhappy with some of the plants. Most of them were pot bound which meant I had to cut each one out of the pot. A fair number of them had dead parts in the middle.
I phoned up to explain the situation . I wanted reassurance that because I’d bought the plants with a special offer that they were not of an inferior quality. I was assured they were not. I explained I was not happy with several plants and I was asked to send photos over which I did. On return I was told the
Horticulturist had looked at them saying they’d be fine as they had plenty of new shoots.
Over the years I’ve bought plants of excellent quality. I think the plants I bought look as though they’ve been hanging around a while and overall were second rate quality. Most unlike the pictures that are on their web site.

30 April 2026
Rated 3 out of 5 stars

Delivery good, but...

Delivery good, and well packaged.
Before ordering I asked a question and was answered quickly by email. But after delivery I had a concern about the plants and asked for advice, sending photos also, but have still not had a reply, 10 days later.

29 April 2026
Rated 5 out of 5 stars

Quick and efficient delivery

Quick and efficient delivery. Hedges were well packaged and were in good condition on arrival. Rang to change my address on the order and the customer service was great. Dealt with quickly and no issues.

23 April 2026

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