I ordered a small case of "Miind" energy drink, which was a discontinued product. After three days, the seller updated the status to "shipped," but the courier service never actually registered the pa... See more
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See what reviewers are saying
Good quality product, exactly as described. At a very good price. Expertly packaged for its long journey (we’re in Ireland). Super-fast delivery at a very reasonable rate. We will defiantly be buying... See more
Good quality product, exactly as described. At a very good price. Expertly packaged for its long journey (we’re in Ireland). Super-fast delivery at a very reasonable rate. We will defiantly be buying... See more
Smart way to sample expensive perfumes, I recently ordered 1 scent sample. Huge variety of niche perfumes. Perfect way to try something new and unique without buying a full size bottle . Fast processi... See more
Company details
Written by the company
Hood.de (www.hood.de) ist einer der größten Online-Marktplätze im deutschsprachigen Raum. Besonders vorteilhaft für Verkäufer auf Hood.de ist die konkurrenzlos günstige Gebührenstruktur. Mehr erfahren Sie unter www.hood.de.
Contact info
Im Klapperhof 7-23, 50670, Köln, Germany
- 0221-99990606
- impressum@hood.de
- www.hood.de
4.0
Great
48K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Fake perfumes
Bought a perfume Orto Parisi Megamare EDP and it has nothing to do with real product: it doesn't smell on your skin more than 2 hours. I'm so dissapointed that I got fooled with a fake product.
Don't buy any parfumes from this website!
8 November 2024
Unprompted review
Reply from Hood.de
Hello Ionut Capraru,
It is a pity that such problems occurred with your order.
occurred with your order. Would you like us to act as a platform for you again and mediate between you and the seller? The best way to contact us is via
https://www.hood.de/support.htm
Sebastian from Hood.de
I found the right dilator for my son
They sent me another pack because the order was wrong ,very friendly
5 December 2024
Really nice company
Really nice company, and they will help you in 24 hours if you need something if not sooner.💪💪
5 December 2024
Reply from Hood.de
Hallo Herr Meier,
schade, dass bei Ihrer Bestellung derartige Probleme
aufgetreten sind. Sollen wir hier als Plattform noch einmal für Sie aktiv werden und zwischen Ihnen und dem Verkäufer vermitteln? Sie erreichen uns am besten über
https://www.hood.de/support.htm
Sebastian von Hood.de
I bought an item
I bought an item, it came broken, since weeks I am trying to send it back and get refund, it’s basically impossible, shame on you, last time I buy something in your shop
29 November 2024
Reply from Hood.de
Hello Alessio,
I am sorry that such problems have occurred with your order.
occurred with your order. Please note that, as a marketplace, we have nothing to do with this part of the purchase process. Should we, as a platform, become active for you again and mediate between you and the seller? The best way to contact us is via https://www.hood.de/support.htm
Marvin from Hood.de
Tried to open a seller account a while…
Tried to open a seller account a while back, but was never able to sell any products on the platform, but was charged for the "service" anyway. Even after we actually paid the invoice and cancelled the account, they keep charging us an now also sending the latest invoice to a debt collection agency! It has been the most expensive zero service experience to date. UPDATE: The issue has been resolved by Hood and we consider the case closed. Thank you
28 November 2024
Unprompted review
Reply from Hood.de
Hallo Herr Lindblad,
ich werde Ihre Anmeldung und die Abrechnung einmal prüfen und mich per E-Mail mit Ihnen in Verbindung setzen.
Sebastian von Hood.de
----------------------------
Update 29.11.2024:
Bitte prüfen Sie Ihr E-Mail Postfach. Ich habe Ihnen dort die Lösung der Situation mitgeteilt.
Very good supplier and prompt delivery…
Very good supplier and prompt delivery I recommend.
15 November 2024
Fast delivery and quality knives
2 November 2024
Reply from Hood.de
Hello Maria-Jose Juarez,
I am sorry that you are not satisfied with the quality of your item. Please note that as a marketplace, we have nothing to do with this part of the buying process. Should we contact your retail partner about this? Do you still need clarification? Please contact us at 0221-99990606 or via impressum@hood.de.
Marvin from Hood.de
gut gut gut!
24 October 2024
The product is as the seller described.
The product is as the seller described.
For now, I am satisfied with the product and delivery.
Recommending.
22 October 2024
I scaned the QR Code and Ralph Lauren…
I scaned the QR Code and Ralph Lauren Website told me they dont have an article with tgis QR Code. Is it Fake? If it is Not why that Message????
7 October 2024
Reply from Hood.de
Hello Elham Beig,
I am sorry that such problems have occurred with your order.
occurred with your order. Please note that, as a marketplace, we have nothing to do with this part of the purchase process. Should we, as a platform, become active for you again and mediate between you and the seller? The best way to contact us is via https://www.hood.de/support.htm
Marvin from Hood.de
The charging cable doesn't work
15 October 2024
Reply from Hood.de
Hello Davyd Studienikin,
I am sorry that your item was delivered defective.
Please note that as a marketplace, we have nothing to do with this part of the purchase process. Should we contact your retail partner about this? Do you still need clarification? Please contact us at 0221-99990606 or via impressum@hood.de.
Marvin from Hood.de
Not professional
I didn’t receive my order yet I have more than 20 days waiting DPD they give my order to another one and I make reclamation to DPD and masneakz but I didn’t get any new informations
8 October 2024
Reply from Hood.de
Hello Benkedia Bachir,
I am sorry that such problems have occurred with your order.
occurred with your order. Please note that, as a marketplace, we have nothing to do with this part of the purchase process. Should we, as a platform, become active for you again and mediate between you and the seller? The best way to contact us is via https://www.hood.de/support.htm
Marvin from Hood.de
looked a bit sketch but everything…
looked a bit sketch but everything worked perfectly
4 October 2024
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