I ordered a small case of "Miind" energy drink, which was a discontinued product. After three days, the seller updated the status to "shipped," but the courier service never actually registered the pa... See more
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See what reviewers are saying
Good quality product, exactly as described. At a very good price. Expertly packaged for its long journey (we’re in Ireland). Super-fast delivery at a very reasonable rate. We will defiantly be buying... See more
Good quality product, exactly as described. At a very good price. Expertly packaged for its long journey (we’re in Ireland). Super-fast delivery at a very reasonable rate. We will defiantly be buying... See more
Smart way to sample expensive perfumes, I recently ordered 1 scent sample. Huge variety of niche perfumes. Perfect way to try something new and unique without buying a full size bottle . Fast processi... See more
Company details
Written by the company
Hood.de (www.hood.de) ist einer der größten Online-Marktplätze im deutschsprachigen Raum. Besonders vorteilhaft für Verkäufer auf Hood.de ist die konkurrenzlos günstige Gebührenstruktur. Mehr erfahren Sie unter www.hood.de.
Contact info
Im Klapperhof 7-23, 50670, Köln, Germany
- 0221-99990606
- impressum@hood.de
- www.hood.de
4.1
Great
48K reviews
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Reply from Hood.de
Hello NeelamS,
I'm sorry that you encountered such problems with your order .
Please note that as a marketplace, we are not involved in this part of the purchase process. Would you like us to intervene on your behalf and mediate between you and the seller? The best way to reach us is by calling 0221-99990606 or sending an email to hilfe@hood.de
Marvin from Hood.de
Good to be able to buy Lemon Barley…
Good to be able to buy Lemon Barley Water in Germany, as even in the UK is difficult these days, and Lemonade was also good
The shipment and delivery worked with no problems
19 May 2025
Good product fast shipping +++
15 May 2025
Custom's charge was double due to incorrect labelling
The main issue was custom's charge. Ordered items were delivered in 2 boxes. Each box had the same label for the total order, not the actual contents. Means each box was charged by customs at the total amount. Double the charge. In full total, i paid more than if i purchased locally. Probably should've ordered through Amazon.
12 May 2025
Reply from Hood.de
Hello ArriD,
I am sorry that such problems have occurred with your order.
occurred with your order. Please note that, as a marketplace, we have nothing to do with this part of the purchase process. Should we, as a platform, become active for you again and mediate between you and the seller? The best way to contact us is at 0221-99990606 or via impressum@hood.de
Marvin from Hood.de
Smooth transaction
Smooth transaction, kept well informed and updated with the shipping.
Thank you
12 May 2025
Reply from Hood.de
Hello De Scheemacker Patricia,
I have checked your seller and taken the necessary measures, as there is a suspicion of a violation of our terms of use.
Please bear in mind that the measures we take may not be directly visible to you. I also ask for your understanding that, for data protection reasons, we are unable to inform you of the measures we have taken.
I would like to thank you once again for taking the time to pass on your information to us. By doing so, you are actively helping to ensure that Hood.de remains a secure marketplace.
Please feel free to contact us at any time if you have any questions:
E-mail: hilfe@hood.de
Tel: +49 (0)221-99990606 (Mon-Fri 9:30-17:30)
I would like to formally apologize for any inconvenience this may have caused you.
Marvin from Hood.de
We ordered the steering Wheel of a…
We ordered the steering Wheel of a Mercedes S 2010. With wood. Very hard to find. With heating and vibration with Lane warning. A used one. It was in perfect state and works 100%. Very happy.
3 May 2025
Very nice service and fair
Very nice service and fair, good quality items ( at least for what I have ordered)
2 May 2025
Top!!!!!!!!!!!!!!
28 April 2025
They delivered the wrong color
They delivered the wrong color - don’t want to change it and offered 20€ as a gesture. I paid 540€ for something I don’t like- don’t order here
25 April 2025
Reply from Hood.de
Hello Elodie,
We have contacted the seller of the item for you.
Please refer to our emails for further details.
Sebastian from Hood.de
They shipped the palm all across Europe…
They shipped the palm all across Europe and it arrived safely. Good job!
2 April 2025
I lost my money
You buy from hood but the seller its a independent 3th party who has stolen my money. Nobody helped me its just 49 euro but i cannot recommend this website
20 March 2025
Unprompted review
Reply from Hood.de
Hello Claire,
It's really annoying that the seller has let you down like this. We would like to try to help you resolve this case. Please get in touch with us at https://www.hood.de/support.htm. Our support team will then look into the matter at short notice. Of course, we will also take the opportunity to take a closer look at your trading partner.
Rashid from Hood.de
I am very satisfied with the products…
I am very satisfied with the products and delivery.
31 March 2025
Logistic was good but not the product
Logistic was good but not the product. I have been buying the same fragrance for 3 years (Santal 33 from the Labo) always directly from the brand or Net a Porter website. This time I decided to buy it from Hood.de because the price was quite attractive. The fragrance I received does not smell at all lime the original one.... or it is a fake or it is so old that it s useless now... Another odd thing, it says "made in USA" on the bottle lable but "made in uk" in a sticker below the bottle....I will not buy again from this website.
14 March 2025
Reply from Hood.de
Hello Pierre,
I have checked your seller and taken the necessary measures, as there is a suspicion of a violation of our terms of use.
Please bear in mind that the measures we take may not be directly visible to you. I also ask for your understanding that, for data protection reasons, we are unable to inform you of the measures we have taken.
I would like to thank you once again for taking the time to pass on your information to us. By doing so, you are actively helping to ensure that Hood.de remains a secure marketplace.
Please feel free to contact us at any time if you have any questions:
E-mail: hilfe@hood.de
Tel: +49 (0)221-99990638 (Mon-Fri 9:30-17:30)
I would like to formally apologize for any inconvenience this may have caused you.
Marvin from Hood.de
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