Homeward Legal Reviews 

Fast, professional and performed the job to a tee! Excellent work!

We were one of the families affected by the massive redundancy of PM lawyers, I called homeward Legal immediately and I came across Mark that not only was great in his job also gave me emotional support on the stressing situation we were. After the call with Mark. He sent his solicitor partner firm to work with us. And I just can say THANKS! You make such a difference. I completely recommend him.

Really smooth experience. Chris Pearcy took my call, answered all my questions and put my mind to ease. Great price in a quote, will look forward to using them.

I received a call back within 5 mins of my email sent on a Saturday afternoon. This was great service.

With me being a complete novice in buying property through Auction, Mark (clearly specialising in Auction purchases) immediately gave me a list of essential points to consider to stop me making hue costly mistakes, without me even committing to using them. Excellent customer service. Super friendly, I certainly felt in safe hands and would 100% recommend. Everything he said was correct. No upselling, just a decent chap

Chris Pearcy and the team were professional helpful and fast. So thank you. Highly recommended. From Miss Sangster 21.05.2026

As soon as we had contacted Homeward Legal they responded immediately,
Detailed information and proactive on initial documentation to get going after a very competitive quote.
Each query we had was answered and guided super professionally.
Great service all round, Highly recommend!

Only use if you want a stressful experience – panel choice and service fell short

I instructed Homeward Legal in November 2025, hoping a large company would take the stress out of finding a reputable solicitor. Unfortunately, it was the start of a nightmare.

My initial agent, Joshua, seemed helpful and assigned my case to PM Law. As many now know via BBC News, PM Law collapsed suddenly in February 2026 under a massive SRA investigation. While Homeward Legal couldn't foresee the collapse itself, the aftermath and their choice of panel solicitors is where the service truly failed.

After the collapse, Joshua promised my case would be prioritised and assigned me to a second firm, Jury O'Shea. Far from being prioritised, they sat on my file for 7 weeks, treated it like a brand-new instruction, and even suggested I pay extra to speed up the process. Communication was so poor that I was getting crucial updates from my estate agent rather than my own legal team. We eventually parted ways.

In the end, I took matters into my own hands, found a recommended solicitor independently, and they got the entire purchase over the line in just 10 days, proving what a good solicitor can actually do.

Homeward Legal only offered a partial refund of £360 out of my initial £800. Given the immense stress, lack of oversight on their panel, and the months of wasted time, a full refund should have been standard practice. Every company can have bad luck, but Homeward Legal’s handling of this crisis and the quality of the firms they recommend leaves a lot to be desired.

Open in the weekends and very useful staff. Very easy to speak to. Explained clearly

Good price, good solicitor, all handled quickly, and Chris was friendly and professional 🙂

Helpful, informative and polite

Fast, Friendly, Understanding.

Mark has been super helpful throughout our buying process and could not be more grateful!

Good explanation to questions

I have updated this review, and will update further to 5 stars once I know everything is complete.

For context I have had a lot of trouble with my remortgage, specifically the solicitors originally appointed. However Joshua from Homeward Legal has significantly helped set everything right and I can finally see light at the end of this tunnel I started along 16 months ago.

The solicitor they provided works part time and responds to emails once a week. The emails they send have missing files and the solicitor is not readily available to discuss legal jargon or recommend courses of reply. It has been difficult to send files and my first sale dragged on for 9 months and then fell through. Homeward Legal are just a door that connects any number of other conveyancing solicitors who do not work for them directly. I imagine their workload is high and they are paid less per account they accept but it keeps less established companies busy. My solicitor's English is quite good.

I would back out but now I am in deep and a new solicitor means new identity checks etc. I have bought and sold a few houses before and it's never been this bad. ;-(

Update:
I have left contact details to verify that I am a client with Homeward Legal and regards this review as they have requested. I do not wish to publically belittle anyone in public so have not shared the company or the name of the solicitor as they seem a very nice person. Unfortunately, being nice isn't as important as nice and professionally available. Once a week responses to emails is not enough when deadlines matter.

I also do not wish to get any pushback/shutdown from the said solicitor.. and would pefer full disclosure after the sale is completed.

My first call with Joshua T. was an excellent experience. He helped me understand so many things clearly and patiently, and his guidance made the whole process much easier. His service is truly outstanding — professional, supportive, and reassuring throughout. Joshua is a real asset, and I’m genuinely grateful for the help he provided.

Needed transfer of equity setup and Mark made the whole process very simple.

Mark was a star and helpful ever step of the way. We were really stressed to make sure we completed in 28 days as we had bought at auction. Very pleased

I have never sold a property at auction before and was clueless about the process, Mark understood this and made everything very clear and painless. I particularly liked the fact that I could contact him on a Saturday when I had a little more time to talk.