HomeToGo.de Reviews 

3,808
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Mario is verry friendly and answer verry fast. It was an nice hollidaytripp and a buitifull house. The river direkt bevor the house is an adventure and for me a good nightmelodie to sleep. 😉... See more

Rated 4 out of 5 stars

A good variety of offers, can be filtered according to Personal needs. Good overview where the offer is located and which regional sightseeing is clone However descriptions are sometimes misleadin... See more

Rated 1 out of 5 stars

The check in was fairly easy but the cabin in Shag bark Pigeon Forge Tennessee was a disaster. It was dirty and we had to buy pans to cook in because their’s were scorched. We also had to buy towels a... See more

Company replied

Rated 5 out of 5 stars

Booking through web site was ok, but after reading the comments in google reviews I am concerned about service quality directly from EuroParcs, there are a lot of complaints during check in from vis... See more

Company details

  1. Vacation Rental
  2. also in
  3. Travel Aggregator

Written by the company

Alle Ferienwohnungen und Ferienhäuser auf einen Blick. HomeToGo ist die Metasuchmaschine für Ferienunterkünfte. Wir haben für Sie die besten Anbieter von Ferienwohnungen und -häusern zusammengetragen und durchsuchen deren Angebote nach Ihren individuellen Wünschen. Ob Familienurlaub, ein Ausflug mit Freunden oder eine romantische Reise zu zweit - wir finden für Sie die passende Unterkunft. HomeToGo bietet Ihnen die besten Unterkünfte auf einen Blick, erstklassige Preise durch direkte Weiterleitung zu unseren Partnern und einfache Vergleichbarkeit der Unterkünfte aus über 200 Ländern. Vergessen Sie lästige und aufwendige Recherche auf dutzenden Seiten im Internet. Bei HomeToGo finden Sie kostenfrei Ihre Traumunterkunft sofort, unkompliziert und zum besten Preis.


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 69% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(3,808)

260 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good Website

Very good Website! Well structured. I was able to find a nice Location for the right period very quickly!
The offer is extensive several suitable locations to my taste!
The booking process was also quick and uncomplicated!
I am now looking forward to the journey :)

11 January 2024
Unprompted review
Rated 5 out of 5 stars

Great experience!

Very detailed information on the accommodations, relevant recommendations, easy to navigate, quick and easy reservation/booking system and very quick confirmation of booking (2-3 hours). All-in-all great so far!

1 October 2023
Unprompted review
Rated 1 out of 5 stars

Not serious

After having chosen an appartement to rent you have to give all your dates, including your account for paying the appartement. 24 hours later you get the information that the appartement cannot be rented. And 'politely' you get your money back after 2 days. That is not serious. Why isn't it regulated that you pay only when it is sure that you can rent the appartement? And why can't you see
when choosing if it is free or not? I lost 2 days. Thank you for this 'service'. I can start searching again....

17 September 2023
Unprompted review
HomeToGo.de logo

Reply from HomeToGo.de

Dear Mo Ha,
Thank you for your feedback.

I'm sorry to hear about your experience with our website. This shouldn't have happened.

HomeToGo receives updated information on property availability from our local partner websites at least once a day. 

However, on rare occasions, a recently-booked property will still be shown as available, as the system has yet to be updated.

Thank you for bringing this discrepancy to my attention. Our teams are constantly working to improve our system, and I will immediately inform the responsible team about this when you provide us with the relevant booking no.

We are deeply sorry that the Owner did not accept your booking. But we do not have any influence on this. We will think about a better solution with the time of payment.

Best regards your team from HomeToGo

Rated 5 out of 5 stars

Easy booking

Seems trustworthy and helpful phone hotline. booking procedure was easy!

16 September 2023
Unprompted review
Rated 5 out of 5 stars

I am concerned

Booking through web site was ok, but after reading the comments in google reviews I am concerned about service quality directly from EuroParcs, there are a lot of complaints during check in from visitors about spider webs, filthy toilets, worn beds, stained beddings and broken appliances. I will be visiting site in October at EuroParcs De Rijp and I hope I will not regret.

Best regards

27 August 2023
Unprompted review

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