Ben was wonderful! He made moving and switching all of my utilities super easy and offered me the best options for my circumstances. He was easy to work with, helpful and clear. His sense of humour de... See more
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8 Piries Place, RH12 1EH, Horsham, United Kingdom

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I spoke to a lovely rep! His name was Amir and he was very helpful, was very patient while i fiddled with my technology, and helped me figure out the best deals!

Reply from Home Telecom
Daniel was amazing in my call and sooo helpful and friendly! Made a few stresses pre move vanish in a puff of smoke :) thank you so much :)

Reply from Home Telecom
hi there had a lovely call with Daniel and helped me greatly with my new move.

Reply from Home Telecom
It really helped me because i don’t have to call separately for my electricity WiFi and tv at once i got it all in 1 phone call that’s a great experience
Amir was so great he explained everything perfectly he is a great salesman
Thank you

Reply from Home Telecom
I would like to thank the service which Duy game me , he was very patient some I wouldn't understand him but he took his time

Reply from Home Telecom
George was very patient and gave very clear and understandable instructions. I had no hassle whatsoever getting my router connected.
Great customer service from George.

Reply from Home Telecom
Despite going a separate way, the customer service was amazing and very informing. Great attitude, very helpful and I'll be holding this company into high consideration for my next tenancy.

Reply from Home Telecom
I received very professional and friendly advice from Ben today.
It was much appreciated

Reply from Home Telecom
Corey was really helpful, polite and professional. Overall, very satisfied.

Reply from Home Telecom
Person I spoke to understood my requirements and action-ed it quickly

Reply from Home Telecom
I had a very helpful and informative chat with Mia McGowne from the Home Telecom team who gave me good advice on different utility options which has made things a lot easier for me and stress free. She was polite and delivered great customer service.

Reply from Home Telecom
Ben was very helpful and efficient. It’s the first time I’ve had to deal with electrics and things like that, and he was very patient in explaining the different options and what would be best, not just for this particular situation but also looking ahead to the future and considering the wider impact on the world. He made sure I understood all of my options and never made me feel overwhelmed with information. He kept the conversation lighthearted and easy to follow, while still making sure I understood exactly what was being discussed

Reply from Home Telecom
One of the consultants, his name is Guy really helped us sort our Utilities, council tax and was really patient with us.

Reply from Home Telecom
Ben offered me a great customer service. I feel satisfied with his detailed information.

Reply from Home Telecom

Reply from Home Telecom
Spoke to guy with a screaming baby and still had the time and patience to still help me get my gas and electric set up.

Reply from Home Telecom

Reply from Home Telecom
David.S was very friendly and very helpful

Reply from Home Telecom
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