Homesealed Reviews 

648
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, reviewers had a great experience with this company. Customers frequently praise the installation teams for being exceptionally friendly and professional, stating that they work efficiently and always leave homes completely clean and spotless after finishing the job. Consumers also appreciate the excellent quality of the products, mentioning that the new windows and doors successfully improve heat retention and modernise the property. However, some customers also experienced occasional issues regarding poor communication from the office, unexpected organization errors, or minor installation delays. A few reviewers additionally mentioned concerns about pushy sales tactics or specific maintenance problems requiring subsequent follow-up visits and repairs.

What people talk about most

Service

Clients share positive opinions on service, noting that installation teams are professional, friendly, and... See more

Staff

Customers had positive experiences with staff, frequently highlighting that installers and fitters were... See more

Product

Reviewers highlight ambiguous aspects of product satisfaction, as many consumers praise the great windows and... See more

Quality

Users describe positive interactions with quality, noting that the finished product is fantastic and the... See more

Customer service

People report ambiguous experiences with customer service, as many consumers praise helpful representatives... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Felt bit let down at beginning of consult correspondence wasn't great. Once I was assured everything went smoothly. The guys who fitted windows (Mark, Craig) were great. Experienced tidy friendly. Not... See more

Company replied

Rated 4 out of 5 stars

A great experience throughout from start to finish for our new windows. A good informative sales pitch and good workmanship carried out on the day of installation with no mess left behind. We were ale... See more

Company replied

Rated 4 out of 5 stars

From the start they were very informative and eager to get the job done quickly in whatever time suited myself and were very flexible with dates. The workers that came to fit the windows where great b... See more

Company replied

Rated 4 out of 5 stars

The salesperson that came to do the quote was a bit over the top. He ended up making himself look a bit of a conman. But just as well I looked past that. Because the new windows installed have been gr... See more

Company replied


Company details

  1. Home Improvement Store

Written by the company

At Home sealed Scotland we take installing quality products seriously, so much so all our doors and windows come with an extensive, easily transferable 10 year guarantee.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

648 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.3

All reviews

(648)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

Just had Windows fitted by Homeseal

David Frew Just had Windows fitted by Homeseal. Good quality, the fitters were fantastic Malcolm, Ross and Keiran they never stopped not even 5 min. What a team of workers. Cleaned up all mess. Shown all features asked if I was happy with the work before they left. Would definitely recommend or use again in the future.

10 October 2025
Unprompted review
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Reply from Homesealed

Hi Andrea, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 4 out of 5 stars

Fantastic experience throughout

Fantastic experience throughout. Brilliant company with great atersales.

16 October 2025
Unprompted review
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Reply from Homesealed

Hi Chris, thank you so much for taking time to leave your positive review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

I had my all windows doors replaced

I had my front windows, door and pirch replaced. Then 6 months larer my back windows and door completed. The work was fast and efficient both installing teams left the areas well finished and clean. My house is now much cosier and my bills have reduced. Thanks great work, i would recommend. David Logan Kilmarnock

16 October 2025
Unprompted review
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Reply from Homesealed

Hi David, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 1 out of 5 stars

I had my Loft insulation and gutters…

I had my Loft insulation and gutters and Soffits replaced by Homeseal Insulation was fine but Gutters and Soffits was a very unprofessional finish. The guys were obviously Sub contracted by Homeseal. He left his own number if I had any problems .I called him out three times The gutter seperated from next door t he sorted that.2Years on customers services have fobbed me off after wind damage they even said they hadn't done the job.I have all the paperwork and the so called 10 year Guarantee Pictures available

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Returning Customer

We had recently moved in to a large tenement flat and needed to replace some very old and damaged windows.
We met with the sales consultant Becca, who was very thorough and consultative. She knew we would initially be prioritising some windows and returning later to complete the project.

From commitment through to fitting of windows , all was very smooth with no problems. All the staff, sales, surveyor, window fitters and admin were friendly, helpful and professional. The window fitters were friendly, tidy and quick, making sure I knew about the features again before they left. Post sales team quickly followed up to ensure we were happy. We had a really good experience, would highly recommend. Will definitely consult with Becca again when we return to complete the project. Thanks Becca and Home Sealed.

10 June 2025
Unprompted review
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Reply from Homesealed

Hi Craig, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Homestead roughcast

Everyone involved at Home Sealed were polite and professional from start to finish. The sales staff explained everything and admin staff were easily contactable for any further questions we had.
We had roughcast to our home which took 3 days.The workmen were quick, efficient and polite and friendly.
So happy with the results
I would recommend this company

9 October 2025
Unprompted review
Homesealed logo

Reply from Homesealed

Hi there, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Quick, efficient and great quality

The job was done quickly, efficiently and the quality of the windows and door is excellent. Barry and Jake were lovely and did an excellent job.

10 October 2025
Unprompted review
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Reply from Homesealed

Hi Valerie, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Really Happy

From sales through to fitting of windows was very smooth with no problems. All the staff, sales, surveyor, window fitters and admin were friendly, helpful and professional, helping where they could. The window fitters were friendly, tidy and quick, making sure I knew about the features again before they left. A really good experience, would highly recommend.

3 October 2025
Unprompted review
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Reply from Homesealed

Hi there Norma👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Rated 5 out of 5 stars

Very professional completion

Very professional completion
Windows installation excellent workmanship excellent
Guys kept me informed with the installation answered all my questions
Cleaned up afterwards
More than pleased with the windows I would highly recommend the company
Well done to everyone involved
Hugh Green

30 November 2024
Unprompted review
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Reply from Homesealed

Hi Hugh, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Reliable service

Very pleased with service, windows were fitted quickly with no mess left behind, very streamlined process.
I was able to pick the date the work was carried out on and even the initial home visit was professional. They gave me advice according to my circumstances and I would recommend them due to the high quality service.
Katie Brown, Ayrshire

12 July 2025
Unprompted review
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Reply from Homesealed

Hi there Katie👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Rated 5 out of 5 stars

Bills are lower to.

Mr James Doolan would like to thank all the people involved in replacing his windows on July29th 2024. He would like to let people know how professional they were from start to finish, cleaning inside and out. He has had no problems with the windows over the last year and is really pleased with them. He thinks that his bills are even lower to.

29 July 2025
Unprompted review
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Reply from Homesealed

Hi Carrie, thank you so much for taking time to leave your 5 star review on behalf of James, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Excellent experience from start to finish

Great customer service throughout. When the guys initially come out to our property to visit, they went into a lot of details and did a thorough evaluation to ensure they understand exactly what we looking for (2 new windows and a front door) and to make sure they were able to meet our requirements. The price we were quoted was extremely reasonable in comparison to other companies we had spoke with and a lot of these companies to not go into the same amount of detail. Communication throughout was spot on and the just kept us up to date at all times. Me and my partner were both delighted with the end result of the work done, it’s made a big difference to our home. Thanks again guys for all your hard work, very much appreciated.
Mark Fraser

28 November 2024
Unprompted review
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Reply from Homesealed

Hi Mark👋.
Thank you for taking the time to leave us your 5 star review, we really appreciate it! We're delighted to hear you had such a great experience with us. We value your time greatly and always look to ensure your property is left clean after the job, so we'll make sure your great feedback is shared with our whole team. f there is anything else in the future don't hesitate to contact us.
Regards,
Erin
Customer Care Team

Rated 2 out of 5 stars

March 2023 your firm installed gutters

March 2023 your firm installed gutters, downpipes, and soffits. Gutter leaks at the front of the house, and a portion of the soffit is unfinished. I have lost count of the number of times I have phoned East Kilbride office. Always someone will get back to me 'soon', 'next week' 'the person who deals with it is on holiday. My last call was 26th Aug to a member of staff who said they would get back to me in a few days. Needless
to say that didn't happen, until I posted this review. Since then they have contacted me and sent someone out to rectify the issues.

3 October 2025
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Mr Anderson, thank you for leaving your review. We are sorry you are still having issues with your gutters. James will be back out to get this sorted for you once and for all and we will continue to support you and honour your 10 year guarantee. I will pass your details onto James today who will be in touch. Many thanks, Michael, customer care dept

Rated 5 out of 5 stars

Very pleased with my new windows

Very pleased with my new windows. The finish is of a very high standard. The installation was very quick. Staff were very friendly and professional. I highly recommend Homesealed

1 October 2025
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Tee, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Fantastic service

From arrival until the end of the job the guys were very respectful. The windows are amazing and such good quality. High quality finish. They guys cleared up inside and out before they left and explained how the windows operate.

29 September 2025
Unprompted review
Homesealed logo

Reply from Homesealed

Hi there Suzanne👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Rated 5 out of 5 stars

Excellent work done by the men involved…

Excellent work done by the men involved with the painting etc of the rough casting
Very efficient and very courteous
Work started 25/9/2025 finished 26/9/2025

25 September 2025
Unprompted review
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Reply from Homesealed

Hi Annabel, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Excellent work done excellent customer…

Excellent work done excellent customer service thank you very happy customer Frances Osborne

22 September 2025
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Frances, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

We use homesealed to get new soffits…

We use homesealed to get new soffits and gutters and building painted and they’ve done an excellent job they used trust worthy workers and done at great job

20 September 2025
Unprompted review
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Reply from Homesealed

Hi Andrew, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. We hope you can experience the difference in your home. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

New windows

They were very professional and efficient. Windows are lovely and we are very pleased with them. The fitters tidied up after fitting the windows leaving no mess.

22 September 2025
Unprompted review
Homesealed logo

Reply from Homesealed

Hi there Janice👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Rated 5 out of 5 stars

New windows fitted on Monday 15th…

New windows fitted on Monday 15th September. Fantastic service, product, and sales and fitting crew. No mess. Very polite fitters. Job very well done.
Would recommend this company.
Roger Clark, Cumnock.

15 September 2025
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Roger, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

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