Felt bit let down at beginning of consult correspondence wasn't great. Once I was assured everything went smoothly. The guys who fitted windows (Mark, Craig) were great. Experienced tidy friendly. Not... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At Home sealed Scotland we take installing quality products seriously, so much so all our doors and windows come with an extensive, easily transferable 10 year guarantee.
2 Rennie Place, East Kilbride, Glasgow, G74 5HD, Glasgow, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 35% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A type or gerilla marketing that I would never go for. Rang doorbell, someone was saying that they offer great prices due to some schemes that are available for even working people, not just low income households. Said that our neighbour also booked an appointment for assessment that day for 5:30. Out of interest I booked one for 5 when husband is at home. Took my number and five minutes later I received a call to confirm the booking for a free assessment.
Guy came at 5, started to talk talk talk talk, about buildings, schemes, us, etc. after over half an hour very fast talk, he finally got to the point to look at the external walls. More questions and talk talk talk. Then he explained a kind of flexible loan they offer with a one off admin fee of £399 as they need to do lots of admin to get the scheme offer approved.
He then called his 'boss', talk talk talk again and asked that person to give a quote. It was nearly 10k, a few hundred less. And just now, just fur us, just that moment they can reduce for £4860..... but we need to pay the £399 that evening. We said we want to consider as husband just started to work after a long break, then he banged the question: 'Do you have a credit car?' FFS! That was the moment when I decided no.
As soon as we said no, he even offered to put the £399 towards the instalments. Still said no, then called the so called 'boss' and talked talked talked again emphasising loudly that we do not want the offer blah blah and he does not thing there is point for the boss talking to us as we decided already. Then quickly ended and told us that the offer only stands that moment, if we change our minds even tomorrow we won't get the option to get the discount.
What a disgusting way of invading people's privacy and get data from them. I will ask them to delete all my data as per the GDPR. And no mate, there is no way that anybody in their right mind would just bring their credit card to a random person whom I did not even initiate the visit with. Well, whoever does that deserves what comes after. Tasteless...

Reply from Homesealed
After much searching, we chose Homesealed to install five new windows and a front door, and it was the right decision. They were friendly and professional from the first appointment to the completion of the work. The quality of their work was of the highest standard.
Later, we decided to have the house painted, so we called them. We were introduced to Roan, who is a true asset to the company. He guided us through the different processes and helped us secure a great deal from Robert that suited our needs.
On the scheduled day, James arrived to prepare for the work. He kept us informed and worked diligently throughout the process. Three days later, the job was tidy and finished, resulting in an excellent outcome.
It was a five-star job from start to finish, courtesy of a trusted and professional company. I will not hesitate to use them again when we need new fascia and guttering. Recommended for Quality and friendliness.

Reply from Homesealed
Danny @ Rocky fitted windows and doors for my parents in Earlston scottish borders. Great workmanship, clean and tidy. We would highly recommend this company. Eddie and Louise Lynch.

Reply from Homesealed
Owen Devlin was the salesman for Homesealed, very polite and professional. Excellent at his job.
And Danny and Rocky fitted my 4 windows and back door. Excellent job done and everything tidied when job complete. Couldn't recommend them enough :)

Reply from Homesealed
This company has been extremely helpful from start to finish, very clear from the point of sale right through to the fitting last Friday, fitters were very efficient and tidy.

Reply from Homesealed
Danny and Rocky fitted 8 windows for me over two days. They were polite and professional from start to finish. Done an amazing job of the windows and checked I was happy with everything before leaving. Highly recommend.

Reply from Homesealed
Danny and Rocky fitted 3 windows for me today. Excellent job done by both of them. No time wasted. Job completed within 3 hours. Absolutely excellent. Very professional, pleasant and house was cleaned and tidy before leaving. Rocky explained how the locks on the windows worked. Very helpful. Had a good experience. Thank you .

Reply from Homesealed
Homesealed installed a number of new PVC Windows and Doors for us. The work was carried out in a professional manner throughout with no damage to either the inside or outside needing repair.
A couple of scratches to the new window sills were replaced quickly, and a couple of adjustments to the Doors were completed at the same time.
We would not hesitate to use Homesealed again.
Douglas Fairbairn

Reply from Homesealed
We had a salesman over last night for a '45 minute free quote' it was an hour and a half and I had just walked in the door from work. The man was lovely at first but the sales technique turned very weird very quickly. The price went from £19k initially to 13 with us qualifying for the biggest discount from a long list of things to help with advertising etc. We have only just bought our house not even six months ago so said we would take a look around for prices as 13,000 is a lot of money. He said what if I could drop it to £10,000 which I'm still not sure where we could drop 3k. He then got a manager on the phone and it went down to £9.6k and he spoke to my husband. The manager did then sort of say oh well I can't convince you when we said definitely not right now and we wanted more quotes. The salesman we could tell turned completely from being very friendly and relating to us to clearly being very angry with us and left abruptly. Both of us have been left very unsettled and having spoken to friends and family they all think this is very strange and think we were right to avoid using the company.

Reply from Homesealed
First Class . Danny and Rocky are Superb at their jobs. Quick , Accurate work. Clean up afterwards. Windows and doors are great.

Reply from Homesealed
The Homesealed team from the office staff, sales team and the fitting and plaster workers that worked on my home upgrades went above and beyond. Everyone was extremely professional and polite while engaging in my needs and information requests surrounding my upgrades to the windows and doors and the financial options I had to make sure things were affordable for me in agreeing to the sale of the job and materials. Communication between the staff around the job and myself was consistent and easily acquired when required. Follow up work to make sure that the doors were adjusted correctly and touch up work the the outside plaster work was done swiftly and to a high standard with homeowner 'eyes on' requested before confirming completion of the work. Homesealed provide a 5 Star Customer and Quality service and I will be looking to secure further work from them in future to continue the upgrades upstairs with the houses remaining older windows. Additionally, doors provided are exactly what was wanted and are regularly complimented on by the neighborhood.

Reply from Homesealed
Danny and Rocky fitted my 2 large windows today. They were amazing very professional,hard working, very pleasant to deal with and very helpful.
They left the place clean and tidy too. Two really nice guys.
The pervious day another team fitted 4 other windows and they were great too, very professional, hard working, very helpful and cleaned up after they were finished.
I have had a very good experience with company.

Reply from Homesealed
Have just had 2 large windows replaced. Ross coukd not gave vwen more helpful or clear in his explanations. He took his time. Ross did not sell me windows - i bought windows from him. There is a difference. I did not, at any time feel under pressure. His sales skills are excellent. He is very respectful and understanding as well as being spot on as to his company and his product. Thank you Ross.
Craig and his team, who installed the windows, were such hard working guys. They never stooped working at all and did everything they could to help make tge experience a good one. Tgeir quality of work was secondcto none. They treated me and my property with respect and did a fabulous job. The Company should be proud they have such ambassadors with such skill.

Reply from Homesealed
Highly recommended. Had a hassle free experience. They carried out the work professionally and safely from start to finish. Can't recommend this company enough.

Reply from Homesealed
A very professional company from start to finish. We got a full set of 9 new windows in our house. It really has made a significant difference to the appearance and efficiency of our house.
Would highly recommend this company.

Reply from Homesealed
Recently got a full new set of windows. From start to finish the communcation from Homesealed has been seci ded to none.
Would highly recommend

Reply from Homesealed
Had this company out last week fitting front door tradesman were excellent cleaned up after them very efficient and made a good job and next month we will be ordering new back door
Would highly recommend this company.
Fiona Paterson

Reply from Homesealed
Thank you for all your hard work, windows look amazing. Can't hear any noise from the outside world.

Reply from Homesealed
Great experience, helped me from start to finish, can't thank them enough for all their help , would highly recommend

Reply from Homesealed
From 1.11.24 to 3rd installation day 10.1 25 there were more problems than acceptable. The end product and quality of the product is poor. Although the door has been adjusted twice we still have a draught from the seal.
I wish I had read reviews before having them doing my door. The high reviews are red flags as they certainly are not that good. I only asked this company to install my door after they did work for neighbours. The female sales person was over familiar and pushy. I wish I had cancelled the order however we went ahead, the company has been paid. I did get some money knocked off for the inconvenience but that's the only good thing.

Reply from Homesealed
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.