Excellent service. Huge choice of products in the shop. Sales assistant was very helpful in choosing the right mattress. We were kept informed on the progress of the order and delivery. 24 hrs befo... See more
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HomePlus Furniture is one of UK's fastest growing independent, family-run furniture retailer, offering high quality furniture & outstanding services to customers across the UK. Specialising in timeless and classic furniture, sofas, homeware and soft furnishing. Based in Kent, The Garden of England.
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46 County Square, TN231YE, Ashford, United Kingdom
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Love this shop ! I could fill my whole house up with their stuff !

Reply from HomePlus Furniture
Lovely piece of furniture. Solid wood fully assembled. Great quality.
Very well packaged.

Reply from HomePlus Furniture
I was looking for a chest of drawers & came across you online . From ordering to delivery ( which was excellent service ) , I was kept in touch and offered a very quick delivery date . Once the drawers were put into my place of choice , I started to unpack & was amazed at how well it was packed. There was certainly no risk of damage . The drawer knobs were protected by plastic and put on back to front to save them from being broken. The quality of the furniture is top class & I'm already thinking of getting some matching bedside cabinets !!
Thankyou HomePlus Furniture I’m more than pleased with my purchase .

Reply from HomePlus Furniture

Reply from HomePlus Furniture
Great service from Homeplus. The furniture we wanted was delivered with care by a friendly, helpful team. Plenty of updates so we knew exactly what was expected.
We have bought furniture from Homeplus many times and cannot find fault with their service.

Reply from HomePlus Furniture
Swift delivery and delivery people very friendly. Top quality Larder cabinet and very pleased.

Reply from HomePlus Furniture
Our whole apartment is now furnished with furniture from your Chatham shop and we can't find a fault with anything.

Reply from HomePlus Furniture
I ordered 2 items from the Frances range, both delivered very promptly and absolutely love them. They were slightly darker than the image on the website, but I could have requested a sample before ordering.
I contacted them a couple of times before delivery and their customer service team are awesome.
Will definitely look at their website again if I need any more furniture .

Reply from HomePlus Furniture
Vicky was very helpful and polite our product turned up promptly we have know ordered more thanks

Reply from HomePlus Furniture
Our second purchase from this company and it all went to plan and delivered exactly when they said.

Reply from HomePlus Furniture
"Exceptional service from start to finish. Sammy and Rachel were both incredibly helpful and knowledgeable, making the whole furniture-buying experience smooth and stress-free. They took the time to answer questions and offered great advice without any pressure. Really impressed with the level of customer care — thank you both!”

Reply from HomePlus Furniture
A good quality product, delivered promptly and well packaged to protect it. A change not to have to assemble a piece of furniture!

Reply from HomePlus Furniture
Excellent service and product good quality and just what I hoped for .

Reply from HomePlus Furniture
Great communication and a very nice coffee table, over the moon with it

Reply from HomePlus Furniture
Really good price
very good communication for the company from start to finish really pleased with everything they contacted me by phone the day before delivery and then 10 mins before the arrival care with entry of the house

Reply from HomePlus Furniture
Nice piece of furniture, quick delivery, no complaints, would recommend the company without hesitation

Reply from HomePlus Furniture
Easy to order, comunication on delivery very good, and delivery on time. Quality of the furniture very good.

Reply from HomePlus Furniture

Reply from HomePlus Furniture
I cannot speak highly enough of this company, we ordered Warm White Chantilly bedroom furniture and the quality is excellent. We saw similar furniture on another website and it was much more expensive. It is all fully assembled and feels really solid. The service has been great too, one of the items was slightly damaged and they quickly arranged a replacement. I would definitely recommend and would buy from them again.

Reply from HomePlus Furniture
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