Just built a Marlborough gas lift storage bed from Homeplus furniture. Fantastic quality and over the moon with it. I needed some help with a few things so I rang customer services in Sheerness. I spo... See more
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HomePlus Furniture is one of UK's fastest growing independent, family-run furniture retailer, offering high quality furniture & outstanding services to customers across the UK. Specialising in timeless and classic furniture, sofas, homeware and soft furnishing. Based in Kent, The Garden of England.
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46 County Square, TN231YE, Ashford, United Kingdom
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From ordering to delivery excellent timing. Delivery men so respectful. Not only to me but my proprietary. Very pleased with the quality of the furniture

Reply from HomePlus Furniture
Lovely console table good quality great customer service and prompt delivery

Reply from HomePlus Furniture
I thought this store was a breath of fresh air .the staff were delight full very positive and friendly.help full too .the things in this store were mesmeriseingly lovely.i was like a child in a candy store.i wanted every thing.prices were very reasonable.i shall be returning very soon

Reply from HomePlus Furniture
Ordered one of Homeplus Furniture coffee tables. Updated every step of the way from order to delivery. Beautiful item delivered with care, as arranged by very friendly and helpful delivery team. Couldn't ask for anything more. Will definitely shop again with HomePlus in the future. Highly recommended.⭐⭐⭐⭐⭐

Reply from HomePlus Furniture
Great customer service from the moment I picked up the phone and spoke to head office. Knowledgeable about the product (garden bench) and extremely helpful.
Delivery personnel excellent too and helped place the bench exactly where my elderly mother wanted it.
Thank you.

Reply from HomePlus Furniture
Good product reasonably priced, enjoyed smashing home the dowels immensely! Excellent delivery kept me informed; recommended.

Reply from HomePlus Furniture
Bought a beautiful bookcase from these guys at a bargain price. It arrived fully assembled in perfect condition within days of purchase. Couldn't be more delighted. Would highly recommend.

Reply from HomePlus Furniture

Reply from HomePlus Furniture
Good communication and speedy delivery. Garden furniture exactly as described.

Reply from HomePlus Furniture
Delivery of the product I ordered was arranged almost immediately, delivery was fast and reliable and the team are super friendly too. Ordered bedside tables and they were gorgeous quality

Reply from HomePlus Furniture

Reply from HomePlus Furniture
Our experience with purchasing and the delivery was fantastic, the ladies in the shop were extremely helpful, and the lads who delivered Nick & Rad were friendly, professional, placing the furniture where we wanted it, informed us on checking the goods ( but no need it was all perfect). Quality Shop Quality Service.

Reply from HomePlus Furniture
Great experience, delivery on time with prior notification, placed in room of choice, nice personable guys. Quality of piece excellent

Reply from HomePlus Furniture
Easy to order, always well made furniture. Staff made it very easy to collect as the staff assisted with loeading into car. When I've had furniture delivered, it has always been easy to arrange and placed in room of choice.

Reply from HomePlus Furniture
Really beautiful furniture. Lovely staff and great service.

Reply from HomePlus Furniture

Reply from HomePlus Furniture
The item l am very pleased with but the men who delivered it were arrogant they dropped the unit off and left,they were supposed to unpack it and take the packaging away. We are in our 70s and found it difficult to get out of the box.

Reply from HomePlus Furniture
Easy to order & kept updated by email. Delivery was prompt & the coffee table was extremely well packed & exactly as advertised. Very pleased!!

Reply from HomePlus Furniture
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