Ordered 2 radiator covers from B&Q marketplace which came from Home discount. They were meant to arrive withing 48 hours.. they took 10 days in total, they seemed to have got sent to the wrong place.... See more
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Review summary
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Chest of drawers arrived on due date and is good quality. Very happy with the purchase. Would be 5 stars apart from the tracking app which didn't operate properly. Keep it up, you have a good busine... See more
The large, white Chelsea Radiator Cover was well described and well priced at £40 and delivered very quickly. Would have been better if the top was one piece instead of 2.
Ordered a bed side table from the range, never came and never got an explanation to why. Instead they took a week to figure out that they had misplaced it and are just going to refund me the money but... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Garden Furniture Shop
- Home Goods Store
- Living Room Furniture Store
- Office Furniture Store
Information provided by various external sources
We're one of the UK's Largest Online Furniture and Homewares Retailers. We sell a huge range of goods for your home including products for Bathroom, Bedroom, Living Dining Room, Fireside, Garden DIY, Kitchen, Laundry, Radiators, and much, much more. As we directly source and manufacture all our products from all over the world we have offices in UK, Far East and Brazil. As a result we cut out the middleman so we offer all our products at discount prices. This means some of our products will be up to 75% cheaper than other retailers. We are so confident that our prices are lowest in UK and if you find exactly the same product cheaper, we offer a Price Match Service.
Contact info
Dawson Lane, BD4 6HN, Bradford, United Kingdom
- 01484533533
- sales@homediscount.co.uk
- www.homediscount.co.uk
2.9
Average
393 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really quick delivery
Really quick delivery. Ordered in the morning was here next day. And good value.
2 September 2025
Fast delivery
Fast delivery, received it two days after placing the order.
It seems with good quality.
28 August 2025
Absolutely shocking
Absolutely shocking. Sent me a message at 9.15 saying my item was out for delivery. Waited in all day. No parcel. No update. No response to my messages to them.
What a waste of time.
Strongly suggest not doing business with these people.
20 August 2025
Unprompted review
No Returns allowed in Reality!
This company is guilty of sharp practice. they advertise that they accept returns but in reality insist that the return is by courier that is very expensive, so expensive it makes the return not viable financially !!!
They will not accept returns unless by expensive courier.
9 July 2025
Unprompted review
Good Company
I would definitely recommend Home Discount. Prompt delivery and very good quality item.
6 August 2025
AVOID SCAM
AVOID SCAM
this is a scam company. Trading through high street names. Bought a bed through what i thought was B&Q. It was never delivered kept saying sorry I missed you even though i was in. At one point the delivery driver turned up at my house sat outside and drove away. Tried to get my money back through B&Q but they washed hands of it. Contacted seller numerous times for refund no adequate response its a joke. DONT ORDER FROM THEM SAVE YOUR EMOTIONAL DISTRESS....
27 July 2025
Unprompted review
Excellent communication
Excellent communication, next day delivery and extremely good value. Very satisfied customer. Thank you
14 July 2025
I ordered through B&Q
I ordered through B&Q, never again! A radiator cover, self assembly. Firstly they used Evri as courier and that was a disaster! Item constantly delayed, no tracking or updates, finally arrived to be left in ‘safe place’ propped up against front door, item was missing all its fixtures and fittings, could only message seller not speak to anyone. Now trying to obtain refund and collection of the item so I can shop elsewhere, which I wish I had done in the first place. B&Q have a customer service number, that is a foreign call centre, that can be difficult to understand, they can connect you to a contact for the seller but both times there was over 40 people in the queue.
6 July 2025
Unprompted review
Reply from Home Discount
Thank you for taking time to provide feedback. I am truly sorry if you encountered any difficulties during assembly. It is very important to us, that our customers are supported and receive solutions to their concerns. We would truly value an opportunity to assist you, to ensure a positive experience has been provided. We can offer parts to replace those missing so you can assemble the item. Please message us at your earliest convenience.
Great service
Brilliant items bought online and delivery was very quick. Very very pleased with my purchased.
2 July 2025
Bought a tv cabinet the door panel…
Bought a tv cabinet the door panel wasn’t very sturdy plus it was supposed to fit a tv up to 50inches sent back they received it on the 20th of June
16 June 2025
Unprompted review
Reply from Home Discount
Thank you for your feedback, we do appreciate any feedback that allows us to improve our experience to ensure that the customer journey is positive one. I am very sorry to hear that there was an issue with the product and we would love the opportunity to resolve this issue, Please may i ask for you to contact us via the contact seller option on your order so we may better assist?
Just as required.
27 June 2025
This company is a scam!!!
This company is a scam!!!
They sent us a fake Labubu.
25 June 2025
Unprompted review
Reply from Home Discount
Thank you for your review, this must be for a different seller as we do not sell Labubu dolls.
Excellent service
Excellent service, fast delivery, ordered online and the item is exactly has advertised on site. Customer service is helpful, reliable and professional. Perfect, thank you.
9 June 2025
The console table was broken upon…
The console table was broken upon arrival, I’m still waiting on a refund, I’m not happy with it at all
28 May 2025
Recommended
Product correctly described, good value and quick delivery. Just what you want for online shopping.
15 May 2025
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