My order was great but they are still…
My order was great but they are still charging me for a membership I knew nothing about. I asked for a refund and to cancel said membership but nothing. That is not good customer service.
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Modern storytellers and retail innovators to fuel the culture of sneakers. Shop Online: www.holypopstore.com
Via del Vantaggio 46, 00186, Roma, Italy
Hasn’t replied to negative reviews
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My order was great but they are still charging me for a membership I knew nothing about. I asked for a refund and to cancel said membership but nothing. That is not good customer service.
SCAM!!!
Cancelled an item from my order and didn't return 113 euro for it. I'm spamming their support for 4 months already, 0 result. Order #S1127823472310MEDS
Cancelation of order partially without communication to costumer. Last time im ordering from you
Got here on time, even international shopping! I would recommend 100%
I paid extra for dhl express delivery. It is now a full week since I placed my order and my shoes have not been delivered
I bouth a pair of sneakers in your website and didn’t receive.
In the website the status is “complete” but in DHL site says that it hasn’t been yet sent to DHL.
After seeing a few negative reviews I was hesitant to order but the sale price for the sneakers was too good. My order was processed and shipped super quickly with no issues at all. I received it in Amsterdam within 3 days from buying on a weekend.
After 2 weeks and several reminders, my order was cancelled. No refund but a voucher on the site... No response to my emails following my refund request.
This store is sheet. They manipulate the prices depending on the country, and they do the same with the shipping costs. Scammers and nothing more.
After one week still no information about my package. This is non-sense. I payed last week nearly 200 € and zero information. No money and no package.
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