Found a little gem, a chocolate business in Bakewell fabulous Holdsworth chocolates , i would go as far to say the best choice,flavours & variety in the UK, well thought out selection & quality avai... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great choice of chocolates - which are top quality! I'm a regular buyer, especially of your dark chocolate options. A lot of big chocolate names (Thorntons, for example) have gone down the 'shrinkfl... See more
For some reason the large box of Holdsworth Chocolates are no longer stocked in our local John Lewis store. Therefore, a little wary because it's food after all, I ordered online. Very quick de... See more
We received a box of The Signature Assortment, Holdsworth Chocolates as part of a Christmas gift, and only just opened them this week. I have to say these are the nicest chocolates I have ever eaten.... See more
Company replied
Company details
Written by the company
Holdsworth Chocolates is a handmade chocolate factory, based in the beautiful market town of Bakewell, in the heart of the Peak District. Creating exquisite, handmade British chocolates, in fully recyclable gift packaging. Shop our collections online, through one of our stockists, or visit our factory shop & see where the magic happens. We create a selection of handmade confections, including creamy caramels, fluffy creams, nutty pralines & decadent ganache truffles, all blended with natural flavours & single origin sustainably sourced cocoa, to create moreish flavour combinations. We also have a 'Bee Friendly' range, created from a selection of stunning plant-based ingredients & enrobed in delicious OatM!lk & decadent Dark Chocolate, 10p from each box purchased in our 'Bee Friendly' range, is donated to 'The Bumblebee Conservation Trust'. And our brand new 'Decadent Dessert' selection, if you love indulgent & tasty treats, the Dessert selection is the perfect choice. Choose from single variety ballotin boxes, or our mixed gift box, filled with 5 different flavours.
Contact info
Holdsworth Chocolates Limited, 1-7 Plante Building, Riverside Business Park, Buxton Road, DE45 1PT, Bakewell, Derbyshire, United Kingdom
- 01629813573
- info@holdsworthchocolates.co.uk
- www.holdsworthchocolates.co.uk
4.8
Excellent
186 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought a bar in Liberty and really…
Bought a bar in Liberty and really tasted good, so ordered more from their website. Fast response from customer support when I had a question and fast delivery when I ordered. Very pleased.
21 October 2025
Reply from Holdsworth Chocolates
Hi Richard,
Thank you for taking the time to review our new chocolate bars!
We're delighted we could help with your enquiries, and happy to hear that you enjoyed them!
Reply from Holdsworth Chocolates
Hi Peter,
Thank you for taking the time to give us such a wonderful review!
We're delighted to hear you enjoyed your chocolates.
Sent as a thank you gift
Sent as a thank you gift, very pleased with purchase and delivery was great thank you
24 September 2025
Unprompted review
Reply from Holdsworth Chocolates
Hi Mandy,
Thank you so much for taking the time to review our product - and thank you for your lovely review!
We're so glad you were happy with the service!
REALLY LOVED the box design and the…
REALLY LOVED the box design and the fact that you are supporting the bumblebee conservation society.
And I was delighted to find vegan chocolates as the person for whom they were a gift, is vegan.
However I felt the taste of the chocolates did not quite match the expectations raised by the box.
29 September 2025
Reply from Holdsworth Chocolates
Hi Lesley,
Thank you so much for taking the time to review our Bee Friendly gift box! We're delighted to hear that you loved our packaging design, we are sorry to hear that the chocolates did not match your expectations, please do send over an email to beth@holdsworthchocolates.co.uk with your thoughts on our product as we really appreciate customer feedback and would love to hear how we could improve our products!
They are the best
They are the best! Already done a review but you deserve it twice over for being excellent 👌👌👌!
16 September 2025
Reply from Holdsworth Chocolates
Hi Jennifer, Thank you for taking the time to review your chocolates! We're delighted to hear that you received your chocolates on time!
Excellent chocolates as always
Excellent chocolates as always, bought many times from Holdsworth never disappointed.
16 September 2025
Reply from Holdsworth Chocolates
Thank you for your wonderful review David! We're so happy to hear you enjoyed your handmade confections!
Absolutely amazing chocolates
Absolutely amazing chocolates, beautifully packaged, perfect as a gift or an indulgent treat 🫶🏻
15 September 2025
Reply from Holdsworth Chocolates
Hi Samantha, Thank you for the wonderful review! We're delighted to hear you enjoyed your chocolates!
Your Wonderful Chocolates & Service
Your wonderful chocolates arrived before my friend's birthday so she got it on time and was very pleased!
4 September 2025
Reply from Holdsworth Chocolates
Thank you for your wonderful review! We're so happy to hear they arrived on time & we hope your friend enjoys them
Reply from Holdsworth Chocolates
Hi Ken, Thank you for your 5 star review! We're glad to hear you enjoyed our chocolates & thank you for your lovely comments on our customer service!
Excellent company/people to deal with
Had a teensy issue........sorted out swiftly and brilliantly!!
4 September 2025
Reply from Holdsworth Chocolates
Hi Mrs Rawling, Thank you for your wonderful review! We're glad to hear that we could resolve the issue & hope you enjoyed your chocolates!!
Web site easy.Order! Simply yummy
Great web site. Easy to use. Order came quickly. Chocs wonderful as ever. Plus I live in Bakewell and can walk to the lively new shop. 🥾🥾
3 September 2025
Reply from Holdsworth Chocolates
Hi Sue, Thank you for your wonderful review! We hope to welcome you to our factory shop soon!
I received these as a gift
I received these as a gift. I wasn't sure what to expect when I got these chocolates. The packaging is lovely on the outside. The taste of the chocolate truffles are really yummy. I love the richness and smoothness of the chocolates. They are high quality and would easily go out and buy them again. I have never heard of this brand before. They are worth a try. They aren't sickly sweet just right amount of chocolate.
9 September 2025
Unprompted review
Reply from Holdsworth Chocolates
Thank you for your wonderful review!! We're glad to hear you enjoyed your chocolates, we are releasing some new products on our website soon - if you sign up to our mailing list we send offers, updates and more!
Absolutely great
Absolutely great, apart from too many strawberry flavoured chocolate s.
2 September 2025
Reply from Holdsworth Chocolates
Thank you for your wonderful review! We're delighted to hear you enjoyed your chocolates. We're sorry to hear that you received a box with too many strawberry flavours, if you choose to order from us in the future, please do not hesitate to call us & we can help you select a box with less of the strawberry flavours included - we hope this helps!
Reply from Holdsworth Chocolates
Hi Adrian, Thank you for such a lovely review! We hope you enjoyed your chocolates!
Undelivered order.
Holdsworth responded immediately to my request. Gentleman I spoke to was polite and very helpful. He listened too and was most concerned I had not received my order. This was dispatched and arrived the next day.
13 August 2025
A perfect gift for any occasion
Perfect for a gift. Hand made chocolates, taste delicious, look beautiful and at an affordable price, can be given by hand, or posted to friends, family, for any occasion.
So useful for so many occasion.
18 August 2025
First time purchasing from this company…
First time purchasing from this company and will definitely not be the last. Bought 2 boxes of the dessert chocolate selection for 2 different friends as gifts and they absolutely loved them
5 August 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.