Holabird Sports Reviews 

10,614
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 623 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive prices, wide product selection, and remarkably fast delivery times that get items to doors in just a couple of days. Many people note that placing orders online is smooth, and shoppers appreciate finding rare styles and specific sizes easily. Some reviewers were not happy with the return process, noting that exchanging items for a different size requires paying shipping fees and can take several weeks. Additionally, a few consumers mentioned occasional delivery delays or slow communication when trying to track down their delayed packages.

What people talk about most

Product

Reviewers mention positive feedback about product quality, wide size availability, and extensive selection.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning competitive rates, great sales, and the... See more

Order

Users describe positive interactions with order, highlighting that the online ordering process is quick,... See more

Service

People report positive experiences with service, highlighting rapid and accurate assistance. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed to purchase thin lightweight ankle socks. Thanks for providing something other than the thick cushioned socks so often thought to be what is most popular.

Rated 5 out of 5 stars

I purchased an expensive pair of Brooks tennis shoes but the style didn't fit my foot properly. They send a return bag. Will email a return label. Overall they make buying online simple and seamles... See more

Rated 5 out of 5 stars

Customer service is highly important to me and my family. Even though I live in CA, we have been purchasing all of our athletic shoes from Holabird, due to its customer service, pricing and product av... See more

Rated 5 out of 5 stars

I've been a customer of Holabird sports for years. Their service is always rapid, accurate and even contains a discount coupn for my next order. I don't know if all purchases receive the coupon, but m... See more


Company details

  1. Running Store
  2. Activewear Store
  3. Clothing Store
  4. Sporting Goods Store
  5. Tennis Store

Written by the company

Since 1981, family-owned Holabird Sports has offered a wide selection of everything you need for running, tennis, pickleball and more. Whether you are a casual runner, avid gym goer or a serious athlete, we have you covered with over 2000 styles of shoes. A huge variety of running, walking, tennis, hiking, training and more to pick. From major brands like Brooks, HOKA, ASICS, On, New Balance & tons more! We have you covered from head to toe whether you need a new tennis racquet, fancy new running shoes or a running stroller. Discover the Holabird advantage: great selection, free shipping on most orders, easy return, experienced service and constant reliability. We are here to help you!


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(10,614)

608 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service is highly important to…

Customer service is highly important to me and my family. Even though I live in CA, we have been purchasing all of our athletic shoes from Holabird, due to its customer service, pricing and product availability. They are the gold standard for on-line purchases.

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer assistance

the first shipment went to the wrong address due to my own oversight issue. The staff at Holabird immediately engaged to help me eventually receive the item. In addition I found that the person who rendered assistance had also assisted in answering questions I had several years ago via email about Hlobird products. I found this continuity uncommon and I don't think I could be happier with the assistance I received

11 July 2026
Rated 4 out of 5 stars

Nice product and nice return policy, slow ship

Nice product and nice return policy. But it took over a week for the shipment to arrive in SE PA from Baltimore/Towson as it went all the way up to NY distribution centers and eventually back down to Wilmington, DE. It was the USPS shipping service.

8 July 2026
Rated 5 out of 5 stars

I have been purchasing Brooks running…

I have been purchasing Brooks running shoes since 1979 and over a few decades directly from HOLABIRDS!! I have always appreciated the friendly and knowledgeable staff at this amazing sporting goods store!!

4 July 2026
Rated 5 out of 5 stars

Thank you Holabird

I’ve been buying running and tennis shoes from Holabird for over 20 years. Their customer service is amazing. I wear wide widths and they have always met my needs. Delivery is always on time and if their is any issues with fit their return policy is like no other. If you’re shopping online I highly recommend them.

3 July 2026

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