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Hockeyoffice No.1 Hockeyshop Reviews 

1,366
•
TrustScore 4.5 out of 5

4.6

Winter sport Store
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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping, noting that orders arrive quickly and efficiently across different international regions. Consumers also appreciate the great prices and the absolute ease of finding and purchasing products online without any trouble. People note that the items received consistently match expectations and arrive in perfect condition. Some people were dissatisfied with shipment durations and occasional major delays affecting their purchases. Buyers also mentioned receiving lower discounts than expected or experiencing minor hiccups with product advertising and order processing. A few other people noted that tracking information could sometimes be unclear during transit.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super quick shipping and... See more

Product

Reviewers highlight positive aspects of product, noting that items arrive on time and match expectations.... See more

Price

Customers consistently report great satisfaction with the price. Reviewers note that the platform is easy to... See more

Order

People report ambiguous experiences with order fulfillment and delivery times. Some consumers praise the... See more

Quality

Consumers find quality to be positive and note that products are as expected. Reviewers also highlight very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What I really like: The shop. It's easy to use and there are a lot of good prices. The communication is solid - they reply in good time to questions. *I'm not sure about their AI bot usage - t... See more

Rated 5 out of 5 stars

Easy to order and Quick delivery 👍🏽 And products are as expected.

Rated 5 out of 5 stars

Information given on the phone was excellent and product delivered on time without any problems

Company details

  1. Winter sport Store
  2. Fitness Equipment Store

Information provided by various external sources

One of the most biggest hockey online stock for ice hockey, inline hockey and sportswear. Cheap prices from the leading companys like Warrior, Bauer, Under Armour, CCM, Instrike and many more products for Icehockey and Equipment

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(1,366)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Good stuff

I bought it for skiing because last year I fell and I broke my shoulder, this thing is great, specially for shoulders protection, your chest and back will be safe too.
Good stuff

28 November 2024
Rated 5 out of 5 stars

First time ordering.

The person I talked to was direct and helpful. I was inquiring about my order that was only partially fulfilled and marked as fully delivered by the service they used. The missing box was delivered the next business day, as it was confirmed by the customer service representative. In total order was fulfilled in 5-6 business days.
Thank you.

26 November 2024
Rated 2 out of 5 stars

Very bad return policy

Very bad return policy. They send huge parcels d if you want to return them the shipping is always the buyer's responsibility. Beware of buying from them if you are not absolutely sure of what you have bought.

30 September 2024
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Reply from Hockeyoffice No.1 Hockeyshop

Thank you for your feedback. We are sorry to hear that you are not satisfied with our shipping process. We ship our bags in larger packages to ensure they arrive well protected. Return shipping costs are the responsibility of the buyer, which is written all over our site.
Customer service is available for further questions

Rated 4 out of 5 stars

Super fast delivery

Super fast delivery, cheap, product delivered smoothly. Only thing is that they pickup the wrong address. I had to reach out to the local post company and sort this out. Beyond that, everything was perfect.

12 August 2024
Rated 5 out of 5 stars

Ice hockey skates

Second pair of skates purchased. Excellent experience. Fast and accurate shipping. A discount on shipping costs would make hockeyoffice even more inviting.

5 June 2024

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