Great shop that is absolutely rammed full of instruments. Mainly catering for acoustic, but there were some instruments I never knew existed! We were there as I had got my husband and son some vou... See more
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Review summary
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I have used Hobgoblin for over 30 years when I needed various things (ie strings, gig bags, instruments) and I always found them reliable, friendly and prompt with delivery and all at reasonable co... See more
I phoned Hobgoblin prior to purchasing the harp strings and got through straight away to a very helpful and courteous person. Although I only had to replace one broken string, I bought a complete set... See more
I have been a Hobgoblin customer for over 40 years - and keep coming back! This small item (a footrest) was ordered online (I usually visit the shop to chat to the knowledgeable & helpful staff) and... See more
Company details
Written by the company
Hobgoblin Music has provided musicians with otherwise hard to find acoustic, folk and traditional musical instrument for 50 years. We have nine shops across the UK, and customers can also buy online from our website. We pride ourselves on our wide knowledge and excellent customer service. All your queries will be handled by a human being, and our 40 sales staff are all experienced musicians, with an unrivalled combined expertise on all kinds of musical instruments and styles. We stock the most widely varied range of instruments and accessories available on the high street, from guitars and amps to folk and traditional instruments from all over the world. We stock new and secondhand musical instruments. If you have a used musical instrument to sell, contact us to find out how we can help - we often buy used instruments for cash, or we can sell it on your behalf. You can find our UK music shops in London, Leeds, Manchester, Birmingham, Edinburgh, Canterbury, Bristol, Southampton and Brighton.
Contact info
PO Box 4707, BN11 9JA, Worthing, United Kingdom
- 0333 800 9500
- post@hobgoblin.co.uk
- www.hobgoblin.com
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Spoke to a person at the London branch…
Spoke to a person at the London branch regarding new strings for one of my instruments. Everyone I speak to at the shop is always extremely helpful
28 June 2025
Unprompted review
I had a problem...
I've bought stuff from Hobgoblin Music a few times, both online and from the Southampton shop and they've always been good.
I had a problem with a new Blues Harp I bought online where one of the notes wasn't working. Unusual in itself but these things happen I guess. One phone call and they sorted out a replacement in record time so that I would have it delivered to me on the Isle of Wight the day before an important gig.
They were really helpful from start to finish. Excellent service!
16 June 2025
Unprompted review
Great experience ordering from Mexico!
I ordered a whistle from Mexico and the team was incredibly helpful and attentive throughout the process. Since your website doesn't calculate international shipping to my country, they assisted me manually with payment and shipping. They answered all my emails kindly and quickly. My whistle arrived safely and in perfect condition. Thank you so much for your excellent service!
27 June 2025
Unprompted review
I love my new Cordoba C5
I love my new Cordoba C5. It sounds and plays beautifully. A real bargain and can only get better with age. As for the service from Hobgoblin, also excellent. Arrived well packaged and on time. Highly recommend both.
17 June 2025
Unprompted review
Drum skin
My order of a bodhran replacement goatskin arrived in very quick time. Excellent quality and packaged with care.
14 June 2025
Unprompted review
Easy ordering and prompt delivery
Easy ordering and prompt delivery. Great product, I’ll be using Hobgoblin music again
19 June 2025
Unprompted review
The customs charges were not…
The customs charges were not sufficiently highlighted
17 June 2025
Unprompted review
Reply from Hobgoblin Music
Hello, I am very sorry it was not more clear that there would be customs charges on your order. We have limited options for adding text to the shopping cart process, but it was specified in the postage option you selected. We can't tell what the charges will be for any order, but we do remove the UK VAT for all orders leaving the country, and this is also specified in the postage option text. I will review the wording to see if I can make it clearer.
Great service and great product
Very happy! Contacted them directly to check if an item was in stock and how long it would take. Got a helpful reply very quickly. Ordered and the item arrived the next day. Seemed great quality and the person it was gifted to loves it. Great service and great product! Thank you for your help.
9 June 2025
Unprompted review
Great supplier of traditional instruments
Hobgoblin are a great supplier of traditional instruments.
9 June 2025
Unprompted review
Reliable and dependable.
Really nice item, fast delivery, couldn't ask for more.
6 June 2025
Unprompted review
Always reliable
Always reliable, fair prices and fast online delivery. My last order, for a mandola case, was superfast.
22 May 2025
Unprompted review
Good instruments and a very enjoyable shopping experience
The delivery was fast, the packaging was very good, the instrument was well protected, and the tone of the instrument was beautiful.
5 June 2025
Unprompted review
Nothing more than years of earned trust
Given two or three options that appear to be about the same, I will always choose Hobgoblin because of the years of trusted service. Nothing flashy, they just get the job done.
10 June 2025
Unprompted review
Excellent service
Excellent service. Jack sorted stuff with ease. Thing I liked wasn't just a new 12 string but the chat. Good prices. Good business. Good people who know instruments?
7 June 2025
Unprompted review
Really good product
Really good product, nice price, clear shipping communications!
3 June 2025
Unprompted review
Always excellent service
Guys at Hobgoblin have always been great, quick delivery and always on top of communications in the event of delays. Would recommend!
25 May 2025
Unprompted review
The order was filled quickly and the…
The order was filled quickly and the product is good. It's a nice cittern tailpiece. QUIBBLE: It would have been nice if the screws to mount it had been included!!!! Seriously? You can't provide the screws????
29 May 2025
Unprompted review
Reply from Hobgoblin Music
Hi, sorry for the delay in responding to this, I was waiting for a bit more info. We do think these should come with screws - we don't always receive them with the tailpieces but we'll supply them whenever we can in future.
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