Brilliant service my cd was out of stock I was kept informed regularly and then it was posted as soon as it came back in stock
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Location
Switch locationUnits 38 - 40, The Brooks, SO23 8QY Winchester, GB
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See what reviewers are saying
Great .. staff in Winchester HMV were very helpful & bent over backwards so I could receive bluray at my home city of Nottingham … it arrived just 2 days later
Company replied
Unfortunately I was not sent a ready to collect message until I had written to customer service and asked is my order ready. A day after customer service advised it was ready I had an email telling me... See more
Company replied
It's good that I can wait a few days before collecting my purchase. Not always possible with certain other suppliers! Winchester shop is well stocked and the staff are very helpful. I also purchased t... See more
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Company details
About hmv (UK) - Winchester
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Units 38 - 40, The Brooks, SO23 8QY, Winchester, United Kingdom
4.8
Excellent
160 reviews
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My experience is always good
My experience is always good, the staff are very supported in helping to find DVDs that I am looking for, they are always very happy and polite.
19 March 2023
Reply from hmv (UK) - Winchester
Hi Jay
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Not informed of order ready to collect.
Unfortunately I was not sent a ready to collect message until I had written to customer service and asked is my order ready. A day after customer service advised it was ready I had an email telling me it's ready. This was over a week after I received the dispatched email. Not sure what happened. As this is unlike Winchester stores customer service. This may be an online order issue.
1 June 2023
Reply from hmv (UK) - Winchester
Hi Mark
Thank you for taking the time to leave us a review. We are sorry to hear about the issue with your recent order, apologies for any inconvenience caused.
Have a great day!
Unparalleled high standard
Efficient, friendly, helpful service. I have used this store for many years have never had issue or cause for complaint.
26 May 2023
Reply from hmv (UK) - Winchester
Hi Shaun
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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