Went in store at Meadowhall and it brought back memories of 90s HMV so the in store experience was lovely. The item I wanted wasn't in stock but the store manager was really knowledgeable and helpful... See more
Location
Switch locationUnit 4, The Arcade, Meadowhall, S9 1EH Sheffield, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good service, took no time at all to choose what I wanted, order and then collect it. Nice customer service in the chosen shop from which I collected the item.
Company replied
Easy to navigate site. Excellent selection of products at fair prices. Love the click and collect option. The Meadowhall staff were really friendly and knowledgeable.
Company replied
Excellent service from Mark when ordering a CD to click and collect from store. Friendly and helpful. Speedy dispatch of order. Being able to collect my order from store soon after dispatch. Excell... See more
Company replied
Company details
About hmv (UK) - Sheffield Meadowhall
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 4, The Arcade, Meadowhall, S9 1EH, Sheffield, United Kingdom
4.8
Excellent
375 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Searched for dvds.
When I visited the store to look for a number of dvds for Xmas gifts I had no idea how to find them in the store, the help I received to locate them in store was great, the assistant was very helpful and I was able to buy 2 and order 1 in store to collect later, I was kept updated by email and went back back to the store within a few days of ordering to collect a third dvd. A very efficient process throughout.
The assistant who helped me in store guided me through how the dvds are stored and catalogued so I could find them myself next time.
16 December 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Caz
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Demogorgon lamp
Been a bit of a mix up (on my part) needed to cancel online order/be refunded. William dealt with my query by email and was brilliant,quick,excellent communication throughout. The staff in the store were helpful,polite and knowledgable..Thankyou all great team..
4 January 2026
Reply from hmv (UK) - Sheffield Meadowhall
Hi Denise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service when ordering my…
Excellent service when ordering my vinyl. Arrived in store in time for Xmas. Collected easily and without issues. Well done
1 January 2026
Reply from hmv (UK) - Sheffield Meadowhall
Hi Yasmin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast delivery and great service
26 December 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Fin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were extremely helpful in…
Staff were extremely helpful in sourcing the three albums/vinyls I was looking for and trying to get the best deal. They were very patient too! Many thanks.
12 December 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great experience and helpful.
Tried Amazon for this purchase but they couldn't deliver. HMV ordered it and were very efficient in letting me know it was ready for pickup up just 4 days later. The staff were very helpful and pleasant.
19 December 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Sandra
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Sheffield Meadowhall store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Quick and polite service
26 December 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Sheffield Meadowhall
Hi MISS
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good stuff quick delivery
25 December 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hello JayKB
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent Staff
All the staff at HMV at the Meadowhall shop are really helpful and go out of there way
15 December 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Les
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Sheffield Meadowhall store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Was able to place an order to collect…
Was able to place an order to collect at the store and not have it posted as i have had bad experiences with mail order records. Very friendly courteous store staff.
19 December 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and easy
Quick and easy. Only took a day to be delivered to store ready for me to pick up.
15 December 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi sharon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service!
17 December 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi SD
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy ordering
Very easy to order in store plenty of emails to inform when ready to collect
15 December 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Susan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I knew what I wanted and it didn't take…
I knew what I wanted and it didn't take long to track it down on the HMV website. Then after ordering it the CD was delivered to my preferred HMV store within a few days and the email communication was spot on.
11 December 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Sheffield Meadowhall
Hi Dale
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Sheffield Meadowhall store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Very good would use again
8 December 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Grace
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order was ok,but more could have been done.The order was good except for the…
The order was good except for the price,which was more expensive than other sellers and the time it took to arrive at the Meadowhall store. On top of this, I had to pay £4 for a decent bag to carry the items in,which I feel I should have been given for free after such an expensive order. Added to all of this I had to bring a passport to even collect my already paid for LPs?
10 December 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Phil
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time.
Have a great day and thank you for making us aware of your thoughts.
Reply from hmv (UK) - Sheffield Meadowhall
Thanks for the 5 stars Nicola!
The staff are very friendly
The staff were very friendly when I collected my daughters Christmas present that I'd ordered on line
6 December 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi donna
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Sheffield Meadowhall store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.