Only let down was Post Office unable to deliver Mon came next day Service in shop super young couldn't have been more helpful
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Location
Switch location86-88 Midsummer Arcade, MK9 3GB Milton Keynes, GB
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See what reviewers are saying
Never ordered online but I frequently go to HMV shops and am always really happy with my purchases. Staff are always great in my local store and very helpful. They have a great range of CDs and vinyl... See more
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I used website, which was easy to navigate, luckily I was able to do click & collect locally with no extra charges. Within a few days, received email notification that my order has been dispatched &... See more
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Collected my purchase from James who was extremely professional, calm and friendly. He took all the time to explain products as well as ensuring other customers (& staff) were happy. Plenty of t... See more
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Company details
About hmv (UK) - Milton Keynes
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
86-88 Midsummer Arcade, MK9 3GB, Milton Keynes, United Kingdom
4.8
Excellent
249 reviews
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Extortionate prices and bumped up…
Extortionate prices and bumped up shipping so much because they knew we’d pay it for the items, also bought £500 of prismatic evolutions and not 1 sr or above, honestly had better hits from a triple blister and even from a single tin with 2 packs.. never buying from here again don’t trust them
30 April 2025
Reply from hmv (UK) - Milton Keynes
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please be advised shipping is free for orders over £20, or for Click & collect orders. Please contact us at website.service@hmv.co.uk so we can assist you further.
Excellent and friendly staff. HMV Milton Keynes are ALWAYS friendly…
HMV Milton Keynes are ALWAYS friendly and helpful.
I always enjoy my visits there and have always found staff to be very pleasant and often talk about the bands CD's I am buying.
I would give HMV 10 Stars here if I could.
29 April 2025
Reply from hmv (UK) - Milton Keynes
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Handed over and didn't dump the parcel.
Fairly quick with delivery and the delivery guy made sure to hand it to a resident of the address it was posted to. This was important to me as I wouldn't have liked a £100 parcel to be left for anyone to see on the curb. Overall nice experience.
11 April 2025
Reply from hmv (UK) - Milton Keynes
Hi Louise
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy transaction
5 April 2025
Reply from hmv (UK) - Milton Keynes
Hi Hugh
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service 👏
Accurate as ordered. Packaged well and safe. Good communication as to when to expect it to arrive and clear email to say it was ready to collect in store. Staff are friendly and helpful to find items I couldn't in store.
30 March 2025
Reply from hmv (UK) - Milton Keynes
Hello JD
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The man who served me listened to my…
The man who served me listened to my problem and helped me reach a good solution he was very pleasant and a great help
6 March 2025
Reply from hmv (UK) - Milton Keynes
Hi Angela
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great choice of vinyls helpful staff…
Great choice of vinyls helpful staff and free delivery.
9 March 2025
Reply from hmv (UK) - Milton Keynes
Hi Robert
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Milton Keynes
Hi Mo
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Shocking
Absolutely shocking service from start to finish, staff were useless, rude and disrespectful.
26 February 2025
Reply from hmv (UK) - Milton Keynes
Hi William
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Staff acknowledge you
Staff acknowledge you. Staff friendly helpful. Been to store 3 times only needed help just once , great company ,
26 February 2025
Reply from hmv (UK) - Milton Keynes
Hi Kevin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Online order
I found it very easy to order online and organise click and collect at my local HMV store . I was kept informed when my goods had been dispatched and when they were ready for collection. Excellent service which I will definitely use again .
15 February 2025
Reply from hmv (UK) - Milton Keynes
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It's mine now
I saw it, I coveted it, I took the plunge, I paid my hard-earned (well my pension actually, although I technically worked more than 40 years for it, not a free handout, no sirree) It came, I watched it and oh you can bet I will be watching it
16 February 2025
Reply from hmv (UK) - Milton Keynes
Hi Gareth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very quick delivery and helpful shop…
Very quick delivery and helpful shop staff who helped us place the order online in store and picked the item when it was delivered in the store
9 February 2025
Reply from hmv (UK) - Milton Keynes
Hi Edna
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
CD Order - Great!
Arrived on time, good packaging. CD was great! Love HMV. I ordered this from the Milton Keynes branch where the staff are always kind and helpful.
2 February 2025
Reply from hmv (UK) - Milton Keynes
Hi Amanda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The price of the vinyl is quite…
The price of the vinyl is quite expensive taking into consideration the poor service on shipping. It may takes ages to arrived.
2 February 2025
Reply from hmv (UK) - Milton Keynes
Hello Marcelo
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We're always looking out for the best possible savings to offer our customers and we update and refresh our promotions regularly so check back soon and we hope you find the bargain you’re looking for :-)
Excellent service and a great product.
Very good service and surprised that the CD I bought was still available.
27 January 2025
Reply from hmv (UK) - Milton Keynes
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The stuff was really helpful
23 January 2025
Reply from hmv (UK) - Milton Keynes
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy quick online transaction and fast…
Easy quick online transaction and fast delivery thank you.
19 January 2025
Reply from hmv (UK) - Milton Keynes
Hi Benjamin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The guy in the Milton Keynes branch was…
The guy in the Milton Keynes branch was very helpful, nothing was too much for him. Thank you.
11 January 2025
Reply from hmv (UK) - Milton Keynes
Hi Mr Clayton
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Nonsense advice without solution!!!
I know you advice me to cancel the order. This was not my point. The ridiculous is that you can't provide such a movie and you don't have a solution at all which is quite frustrating and disappointing!!!
28 December 2024
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