The staff in bury store was very helpful patience polite means a lot ,and also went out of there way to assist ,in ordering item .thats wasn't shelfs so out but managed to get my son t-shirt thank you... See more
Company replied
Location
Switch locationHaymarket 11, Millgate Shopping Centre, BL9 0BX Bury, England, GB
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See what reviewers are saying
Always a great experience to visit this store. By far the best team of all the stores i have visited. All the staff are very helpful and the store is well stcok
Company replied
Went too the Hmv store too look for dvds but none was on display so i asked the assistant about them.He looked on screen and could be ordered for delivery to home address if wanted,so i said yes pleas... See more
Company replied
No complaints at any point. Ordering was simple, emails kept me informed throughout, store staff were excellent and was able to collect my order with minimum fuss. Also the cost to me was no more than... See more
Company replied
Company details
About hmv (UK) - Bury
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Haymarket 11, Millgate Shopping Centre, BL9 0BX, Bury, England, United Kingdom
4.8
Excellent
300 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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The Best Store
Always a great experience to visit this store. By far the best team of all the stores i have visited. All the staff are very helpful and the store is well stcok
12 August 2026
Reply from hmv (UK) - Bury
Hi Mr Wigley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The cd's arrived very quickly.
The cd's arrived very quickly. within day's of reading about it I was playing it.
7 August 2026
Reply from hmv (UK) - Bury
Hello.
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff helpful in obtaining the DVD i…
Staff helpful in obtaining the DVD i required and it arrived within 2 days which was quicker than expected
5 August 2026
Reply from hmv (UK) - Bury
Hi annette
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff great and helpful
4 August 2026
Reply from hmv (UK) - Bury
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The ordering process was simple and…
The ordering process was simple and quick. Everything was explained satisfactorily.
23 July 2026
Reply from hmv (UK) - Bury
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bury
Hi Daniel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bury
Hi Michael,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy ordering ,quick delivery
Easy ordering ,quick delivery, easy colletion .
Great Selection of Musical DVDs and quick efficient service for me
17 June 2026
Unprompted review
Reply from hmv (UK) - Bury
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent products from a trusted…
Excellent products from a trusted company. Items received quickly and well packaged and as described.
30 May 2026
Reply from hmv (UK) - Bury
Hi Samuel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Happy customer
Steve in the bury store was very friendly and ordered my cd. No problems at all
27 May 2026
Reply from hmv (UK) - Bury
Hello MISS
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Bury store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
I love HMV, the staff and the stock
Great service by staff in finding items and resolving my incorrect purchase.
24 May 2026
Reply from hmv (UK) - Bury
Hi J
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great price and availability 👍
15 May 2026
Reply from hmv (UK) - Bury
Hi Timothy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are always helpful and…
The staff are always helpful and friendly
Please open a store back in Bolton
10 May 2026
Reply from hmv (UK) - Bury
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always friendly and willing to help.
25 April 2026
Reply from hmv (UK) - Bury
Hello Shirley,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
You can "Count" on HMV, Bury...
Steve at HMV, Bury was a real "treasure" when he ordered a copy of "The Count of Monte Cristo" for me. I am currently reading the book and want to watch the film after. I remember it being on TV back in the 80's with Richard Chamberlain. My friend recommended watching the Jim Caviezel/Guy Pearce/Richard Harris version as it's her favourite. So Steve kindly ordered that version for me. I've still not watched it yet as the book is really long....! 🤣🦹♂️📜💎🗼🎠⛵️
20 April 2026
Reply from hmv (UK) - Bury
Hi Lindsay,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Keep prices low
Had countless albums from HMV never been let down kept up to date with purchases and when to pick up faultless.keep up the great work and keep the prices as low as possible.👍🏻
21 April 2026
Reply from hmv (UK) - Bury
Hi Brian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The guy that served me [Steve]went…
The guy that served me [Steve]went above and beyond to help me.
He then ordered my book online which came pretty quick.
1 April 2026
Reply from hmv (UK) - Bury
Hi Steve
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Delivery was quick
Delivery was quick. Order was packaged very good and I'm overall very happy. Service was excellent as always.
31 March 2026
Reply from hmv (UK) - Bury
Hello Leo
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fantastic helpful staff I think Steve…
Fantastic helpful staff I think Steve was his name was kept upto date with when the order was arriving etc
Great experience
1 April 2026
Reply from hmv (UK) - Bury
Hello Mr
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Bury store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
You sent me the wrong CD
17 March 2026
Reply from hmv (UK) - Bury
Hi Christopher
Thanks for leaving us a review. We're very sorry to hear this. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
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