I use Bristol and Birmingham stores, and I'm really glad they exist. Being able to visit somewhere where I can browse, look at various titles, and purchase physical media is important to me. Also if y... See more
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Location
Switch location24 / 26 Broadmead, BS1 3HA Bristol, GB
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Super amazing my album arrived earlier than expected and was in perfect condition! I selected a randomly signed p1harmony EX album as a birthday gift for my girlfriend, the signature ended up being he... See more
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The thing that made the shopping experience at HMV so good is the staff. They are helpful and friendly and knew what they were talking about, with good information. Even when that information was abo... See more
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Easy to order in the Bristol shop and text sent to say it was there to collect on day of release.
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Company details
About hmv (UK) - Bristol Broadmead
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
24 / 26 Broadmead, BS1 3HA, Bristol, United Kingdom
4.7
Excellent
293 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Easy order and collection
Easy to order in the Bristol shop and text sent to say it was there to collect on day of release.
7 July 2026
Reply from hmv (UK) - Bristol Broadmead
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
Sales assistant was very helpful, and helped me get exactly what I wanted, and the delivery was very prompt.
3 July 2026
Reply from hmv (UK) - Bristol Broadmead
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
As expected
30 June 2026
Reply from hmv (UK) - Bristol Broadmead
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent product and very happy
17 June 2026
Reply from hmv (UK) - Bristol Broadmead
Hi Jason
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Speedy delivery
Speedy delivery, shop staff friendly and helpful. Would use online ordering again.
14 June 2026
Reply from hmv (UK) - Bristol Broadmead
Hi Linda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Perfect timing
Item arrived at click and collect point the day it went on general release and the staff member who served us was friendly.
1 June 2026
Reply from hmv (UK) - Bristol Broadmead
Hi Graham
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bristol Broadmead
Hi Col
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I went last week and the Rosalia lux…
I went last week and the Rosalia lux album was part.of 3 for 66. Today I went back.to buy and discovered the price was changed again....
29 May 2026
Unprompted review
Reply from hmv (UK) - Bristol Broadmead
Hello Paredias
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We're always looking out for the best possible savings to offer our customers and we update and refresh our promotions regularly so check back soon and we hope you find the bargain you’re looking for :-)
Friendly and Efficient
Pleasant and helpful staff. Order was processed faster than expected.
A very satisfied customer.
27 May 2026
Reply from hmv (UK) - Bristol Broadmead
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV customer service was excellent from…
HMV customer service was excellent from start to finish. Helpful & friendly staff make it a pleasure to shop in store.
25 May 2026
Reply from hmv (UK) - Bristol Broadmead
Hi Teresa
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bristol store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The thing that made the shopping…
The thing that made the shopping experience at HMV so good is the staff. They are helpful and friendly and knew what they were talking about, with good information. Even when that information was about Star Wars and not music.
17 May 2026
Reply from hmv (UK) - Bristol Broadmead
Hi Terri,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Was easy and simple
16 May 2026
Reply from hmv (UK) - Bristol Broadmead
Hi gary
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
A quick efficient service!
19 May 2026
Reply from hmv (UK) - Bristol Broadmead
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
I pre-ordered Beyond paradise in this store and the customer service was excellent done very easily and very helpfully and i had it delivered no issue to the house very satisfied will def pre order from HMV again with home delivery in store
7 May 2026
Reply from hmv (UK) - Bristol Broadmead
Hi Rhys,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The blu-rays I ordered came quickly and…
The blu-rays I ordered came quickly and the sales people were helpful and friendly.
8 May 2026
Reply from hmv (UK) - Bristol Broadmead
Hi PAUL
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy and quick process of ordering…
Easy and quick process of ordering records and quick delivery
29 April 2026
Reply from hmv (UK) - Bristol Broadmead
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Bristol Broadmead
Hello Jenny
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
very good very good very good
20 April 2026
Reply from hmv (UK) - Bristol Broadmead
Hi Yiu,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I'm in hmv Broadmead Bristol every…
I'm in hmv Broadmead Bristol every Saturday morning since the early 1970s and the service has always been very good, the only gripe I have is the pricing.
13 April 2026
Reply from hmv (UK) - Bristol Broadmead
Hi paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I got my BTS album delivered .
I got my BTS album delivered .. within two days with free delivery 😍 .. no damage either and the emails very informative
7 April 2026
Reply from hmv (UK) - Bristol Broadmead
Hello Tash
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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