hmv (UK) - Bexleyheath Reviews 

249
TrustScore 5 out of 5

4.8

46 The Mall, DA6 7JJ Bexleyheath, GB


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Rated 5 out of 5 stars

I needed a Blu-ray for a birthday present and I saw online that another branch had it in stock, but not my local HMV. I went into my local branch at Bexleyheath and spoke to a very helpful assistant w... See more

Company replied

Rated 5 out of 5 stars

I didn't know release date of DVD - EPiC, went into the Bexleyheath shop and I spoke to Ed, who was very helpful. He checked, there was no release date, so ordered it for me, I have been updated about... See more

Company replied

Rated 5 out of 5 stars

So pleased HMV have stores again, I visited the store at Bexleyheath and it was nice to flick through vinyls again. Unfortunately didn’t have the vinyl I was looking for so ordered it online, Easy to... See more

Company replied

Rated 4 out of 5 stars

I ordered Sepultura "Roots" via click and collect. I chose to collect at the Bexleyheath store. After six days, I still hadn't received notification to collect, but I visited the store anyway, as I... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Bexleyheath

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • 46 The Mall, DA6 7JJ, Bexleyheath, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

249 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.8

All reviews

(249)

30,014 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good staff (Sid, Ben and others )and variety of stuff

Good staff (Sid, Ben and the others @ Bexleyheath)and variety of stuff. Spacious and clean.

3 July 2026
hmv (UK) - Bexleyheath logo

Reply from hmv (UK) - Bexleyheath

Hi NIGEL

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

LP was ready and waiting for my…

LP was ready and waiting for my collection.

30 June 2026
hmv (UK) - Bexleyheath logo

Reply from hmv (UK) - Bexleyheath

Hi Mr

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Blu-ray for a birthday present.

I needed a Blu-ray for a birthday present and I saw online that another branch had it in stock, but not my local HMV. I went into my local branch at Bexleyheath and spoke to a very helpful assistant who looked up the Blu-ray to verify that the other branch had it, then put in a request for it to be sent to my local branch. This came in a few days and after receiving notification from my branch I went and collected it.

20 June 2026
hmv (UK) - Bexleyheath logo

Reply from hmv (UK) - Bexleyheath

Hello Mrs

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars
hmv (UK) - Bexleyheath logo

Reply from hmv (UK) - Bexleyheath

Hi Derek

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

EPiC delivery

I didn't know release date of DVD - EPiC, went into the Bexleyheath shop and I spoke to Ed, who was very helpful. He checked, there was no release date, so ordered it for me, I have been updated about expected delivery date and I picked it up yesterday.

31 March 2026
hmv (UK) - Bexleyheath logo

Reply from hmv (UK) - Bexleyheath

Hello Deana

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

So straight forward

So straight forward, I had the dvd posted all ok. Thanks

19 June 2026
hmv (UK) - Bexleyheath logo

Reply from hmv (UK) - Bexleyheath

Hi Mrs Read

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Easy and quick.

Easy and quick.

14 June 2026
hmv (UK) - Bexleyheath logo

Reply from hmv (UK) - Bexleyheath

Hi Moisés

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Order arrived before release date

Order arrived before release date. Easy to order and pay and collect. Totally satisfied.

8 June 2026
hmv (UK) - Bexleyheath logo

Reply from hmv (UK) - Bexleyheath

Hi Michael

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

It was a very quick and easy process

It was a very quick and easy process, my order came very quickly

4 June 2026
hmv (UK) - Bexleyheath logo

Reply from hmv (UK) - Bexleyheath

Hi lucia

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

A very good service and fast

A very good service and fast

29 May 2026
hmv (UK) - Bexleyheath logo

Reply from hmv (UK) - Bexleyheath

Hi Terrence

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Sid from ToyStory.. Coolest CSA

I just wanna give a shout out to my friend Sid from the one in Bexley, you rock dude!

30 May 2026
Unprompted review
hmv (UK) - Bexleyheath logo

Reply from hmv (UK) - Bexleyheath

Hi Sam

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Easy to order

Easy to order from the website.
Free delivery to our local store within a couple of days.

15 May 2026
hmv (UK) - Bexleyheath logo

Reply from hmv (UK) - Bexleyheath

Hi Keith, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

HMV Bexleyheath

The staff at Bexleyheath were very helpful.

1 May 2026
hmv (UK) - Bexleyheath logo

Reply from hmv (UK) - Bexleyheath

Hi Steve

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

The member of staff who served me was…

The member of staff who served me was very helpful and friendly.And they goes for all of the staff,10/10.

2 May 2026
hmv (UK) - Bexleyheath logo

Reply from hmv (UK) - Bexleyheath

Hi Neil

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Nice and helpful staff

Nice and helpful staff

28 April 2026
hmv (UK) - Bexleyheath logo

Reply from hmv (UK) - Bexleyheath

Hi Kelly

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

So pleased HMV have stores again

So pleased HMV have stores again, I visited the store at Bexleyheath and it was nice to flick through vinyls again. Unfortunately didn’t have the vinyl I was looking for so ordered it online, Easy to navigate website and order , fair price, smooth transaction , well packaged and delivered quickly. That being said I prefer the whole ambience of going to the store and flicking through vinyls. 5 stars

23 April 2026
hmv (UK) - Bexleyheath logo

Reply from hmv (UK) - Bexleyheath

Hi Julie-anne

Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Good service and quick ordering .

Order service was quick kept me informed every step of the way . Staff was polite helpful and professional. Nice shop to browse and peaceful. And some great offers on .Always worth a look.

22 April 2026
hmv (UK) - Bexleyheath logo

Reply from hmv (UK) - Bexleyheath

Hi Marion, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Quick & easy to order and get delivered…

Quick & easy to order and get delivered to my property. Quick to update me regarding the item I preordered.

6 April 2026
hmv (UK) - Bexleyheath logo

Reply from hmv (UK) - Bexleyheath

Hi Susan, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great company value was ok some cds and…

Great company value was ok some cds and vinyl are quite expensive but overall ok my local branch staff are very helpful and friendly ed and Ben.

14 April 2026
hmv (UK) - Bexleyheath logo

Reply from hmv (UK) - Bexleyheath

Hi Mark, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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