My mother was diagnosed with leukaemia and admitted to Cirencester Hospital for treatment, blood transfusions, etc. She died there 3 weeks later. But HCMA justified avoiding any payment on her polici... See more
Company replied
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My mother was diagnosed with leukaemia and admitted to Cirencester Hospital for treatment, blood transfusions, etc. She died there 3 weeks later. But HCMA justified avoiding any payment on her polici... See more
Company replied
My elderly Mother has been with HMCA for several years and has needed to use the insurance three times. On each occasion I have spoken with an extremely helpful advisor who has dealt with her concerns... See more
Company replied
I have been speaking to Elaine Webster since before Christmas about joining HMCA. I couldn't join straightaway due to various circumstances but at every juncture, Elaine has been patient, informative... See more
Unfortunately, HMCA has just informed me that their policies EXCLUDE cover for any SECOND surgery on ANY joint having had previous surgery! In my case a “revision” of a previously “resurfaced” hip i... See more
HMCA (Hospital and Medical Care Association) has specialised in providing benefits exclusively for membership groups since the 1970s.
High Street, HG5 0EA, Knaresborough, United Kingdom
Replied to 83% of negative reviews
Typically replies within 2 weeks
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HMCA have been very helpful and are recommended by my professional association.
Initial inquiry on benefits and likely costs of the policy was handled by the company pleasantly and efficiently and this was followed by adequate professional advise and facilitation for the implementation of the health insurance policy.
All contact so far very fabourable with pleadant advisprs. Proof of pudding will be when need to submit a claim.
Ruth Senior was very helpful, very informative and explained everything well
I found the representative at the end of the phone most pleasant and helpful. I had been considering moving from my previous Health Care provider for some time and Dee persuaded me to make the move .I am so glad she did .I have every confidence in HMCA going forward !
Extremely happy with my contact with every body at HMCA all sorted with pleasent people who dealt with my requests 😀 thank you .
HMCA decided to pull out of Ireland giving customers 6 weeks notice. Pre existing conditions not covered by any new Insurance company. Requires 5 year wait.
HMCA as a company in the Caring industry didn't give a damn about their long term Irish customers. I'm sure there are protection laws against same and I will be checking them out.

Reply from HMCA
Crazily Expensive. Got a flyer through an association I'm a member of promising 40% discount. Their offer, including the supposed "40% discount", was nearly 3 times what we pay with Vitality for same benefits. Don't waste 5 mins on a call.
Unfortunately, HMCA has just informed me that their policies EXCLUDE cover for any SECOND surgery on ANY joint having had previous surgery!
In my case a “revision” of a previously “resurfaced” hip is not covered, so I now face a bill of £18k!
As I’ve had surgery on both hips and shoulders I’m now only covered for knees and ankles!!
We have a family policy with HMCA and have unfortunately needed to call upon it due to my eldest daughter needing ACL surgery. I can not fault the service we have received throughout the whole process and would definitely recommend this company if you were looking to get health insurance.
Am suspicious of the previous 20 Aug 2019 Five star review as the reviewer has never posted on Trustpilot before! Moreover, until I posted my 1 star review, there had never been any previous Trustpilot reviews for HMCA. This adds further credibility to my initial 1 star review for this company. Will eagerly await the next HMCA review. UPDATE: HMCA REPORTED MY ORIGINAL REVIEW, SO THIS IS A MODERATED VERSION TO MOLLIFY THEIR OBJECTIONS.
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