Hjlcarsales Reviews 

11
TrustScore 4 out of 5

3.9

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3.9

Great

TrustScore 4 out of 5

11 reviews

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3.9

All reviews

(11)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Had an excellent experience with hjl I…

Had an excellent experience with hjl I went in to have a brows and was greeted by a chap named Ben who obviously knew his stuff, he showed me a few cars and gave great detail about them in a way I could understand (I know nothing about cars ) I quickly found a vauxhall astra gtc that suited my needs and more.
I would recommend this company to anyone as the staff are very friendly and ready to answer any questions you have and also make you feel like a valued customer from start to sale.

18 January 2024
Unprompted review
Rated 1 out of 5 stars

keep clear of this dodgey dealer.

keep clear of this dodgey dealer.. we bought 4k car off him upon arrival there was issues from start which we should of picked up on and left it.. he promised mot and few things sorting on it which he’s not done all brakes are down to metal.. calliper is buggered the battery is buggered and struggles to start..after few days the car started throwing lights up and the car stopped working because of the dpf and egr is totally blocked kicking out black smoke we paid more money for dpf clean.. and we are still having issues with it after that.. parking sensor isn’t working 2 lights out on car, we taken it for health check with full proof and mot centre which he is said this passing a mot is beyond believe.. this guy sold us a unworthy car knowing we have children and no more money to fix this issues promised 3 months warranty which is a lie he is continuing to ignore calls and txt.. disgrace of a man! keep clear you been warned i will be taking this further!

26 January 2024
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE!

Had a fantastic experience with this company,very polite and welcoming as I arrived,trust worth,and was very helpful on any questions I had to ask and was always there to help me.

Amazing service and highly recommended and will be using them again If I ever need to!

Thanks for the great deal and service guys,keep up the good work!

2 October 2023
Unprompted review
Rated 5 out of 5 stars

Thanks!

Had my new car for over a week now and absolutely made up with it! Both Todd and Ben were great guys and made the the whole transaction as smooth and easy as possible. Would definitely recommend!

7 October 2023
Unprompted review
Rated 5 out of 5 stars

Just got my Audi A3 Dsg today and only…

Just got my Audi A3 Dsg today and only taken it home so not had chance for a proper run out.
Having said that i am very impressed with the friendliness of this family run firm and in particular Ben who was very helpful throughout.
Good priced well maintained car.

14 October 2023
Unprompted review
Rated 5 out of 5 stars

“ Highly Recommend

“ Highly Recommend! ” ben was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him.

11 October 2023
Unprompted review
Rated 5 out of 5 stars

Really can't fault the service received…

Really can't fault the service received from Ben at HJL, from the very first call right up until handing over the car he was brilliant. I couldn't be happier with our golf it really is exactly what we were looking for and was by far the best kept example available within my limited budget.
Thank you so much everyone!

7 October 2023
Unprompted review
Rated 1 out of 5 stars

Please Avoid!! Time wasters and Deceitful

Please Avoid! Mis selling vehicles! Not a trustworthy company!
Please don’t use this company!
Mis sold a vehicle via Auto Trader - in their description about the vehicle they have listed all kinds of extras that the vehicle supposedly had. Auto Trader have confirmed that only the dealer/seller in this case HJL Car Sales Ltd can only input information into the advert text box meaning they have lied in their advert. I have noticed this week the majority of their adverts now don’t have any additional descriptions in about the vehicles. Listing 8 additional upgrades/extras and it having none of them. Reported issues with the vehicle on the same day as collecting it once I got it home, basically been fobbed off for the last two weeks. I have reported this company to Auto Trader, Citizen Advice, Trading Standards. This vehicle was MOT’d and checked apparently (PDI) before collection as promised by Ben, to get this vehicle home to notice the exhaust rattling after looking under the vehicle I see the exhaust bracket isn’t connected to the vehicle. After having numerous phones calls and now emails with HJL Car Sales Ltd, they are still refusing to issue me with a full refund. Both Ben and Todd have acted in a unreasonable manner regarding the mis selling of a vehicle they sold. Surely no one is that silly to trust HJL Car Sales Ltd or the garage they are using? Please don’t waste your time with this company! I have all the proud from auto trader regarding the advert description and photos on the vehicle.

28 September 2023
Unprompted review

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