I was with Hiscox for 16 years and made my first claim for accidently damaged item in 2024 and then my husband lost his zeiss glasses from his pocket while out walking in 2025 so I put in a clai... See more
Company replied
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They have a questionable cancellation practice. When signing up for small business E&O coverage I was told that while they only sell annual policies I can cancel at any time and that the first payment... See more
Company replied
Hiscox refused to payout my business claim after all my equipment was stolen, stating that I had left it unattended, as I was loading my vehicle and it was 20 metres away. They are no better than t... See more
Company replied
After 11 years as a customer my renewal quote for General Liability insurance was a 660% increase on last year. From $600 to $4000, almost 7 (seven) times more expensive than last year. I also had to... See more
Company replied
Company details
Written by the company
Hiscox offers business insurance tailored to your specific business needs. Helping the courageous overcome the impossible through business insurance.
Contact info
United States
- www.hiscox.com
1.6
Bad
948 reviews
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Great service
10 March 2020
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Nice customer service reps
Nice customer service reps, however misquoted and now still waiting for the updated professional liability insurance. No contact since Friday.
10 March 2020
Unprompted review
Reply from Hiscox
Bethany,
Thank you for taking the time to speak with me today. I appreciate the opportunity to assist with resolving the confusion regarding the premium involved with the various limits that we offer. Per our conversation, I have submitted a request to the service team. You will receive your updated policy documents via email within 24-hours. If you need any further assistance feel free to contact me directly. Thank you for being a valued Hiscox Customers.
Warmest Regards,
Amaris Gardner-Bowers
Hiscox Senior Consultant
(888)202-3007
Excellent experience all around.
10 March 2020
Unprompted review
Very pleased with the ease and…
Very pleased with the ease and reasonable cost of the whole transaction. Follow ups and attention given to one cannot be compared to previous agencies used. Will be adding extra services soon.
10 March 2020
Unprompted review
Easy as a phone call
Easy as a phone call! Customer service was great and the results were exactly what I needed for my business!
10 March 2020
Unprompted review
i was doing a re sheet on a roof and i…
i was doing a re sheet on a roof and i hired a roofing company to come do the roofing after i was done. now re sheeting a roof is not roofing. its carpentry. which i was under the IMPRESSION i was covered for but it rained and water got behind our tarps and got some ceiling tiles wet. they filed a claim and they wouldn't cover them. total bulls*it
10 March 2020
Unprompted review
Excellent service!🙂
10 March 2020
Unprompted review
Excellent customer service and so very…
Excellent customer service and so very helpful
10 March 2020
Unprompted review
Great experience they know what they…
Great experience they know what they are doing
10 March 2020
Unprompted review
Very helpful and explained the policy
10 March 2020
Unprompted review
General Libility and Errors & Omissions
I needed General Liability, business contents, and Errors & Omissions coverage. Hiscox made the application process simple and quick. The policy documents came to my email with in minutes.
10 March 2020
Unprompted review
It was extremely easy to get coverage
It was extremely easy to get coverage! I am more secure now that I’m covered!
10 March 2020
Unprompted review
Josh is great!
10 March 2020
Unprompted review
Easy process to purchase E&O insurance…
Easy process to purchase E&O insurance and 0 deductible, the rate was very competitive
10 March 2020
Unprompted review
Great service
10 March 2020
Unprompted review
Thank you mucho
10 March 2020
Unprompted review
Highly recommended for Small business.
8 March 2020
Unprompted review
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