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hirschs.co.za Reviews 

89
•
TrustScore 4 out of 5

4.1

Appliance Store
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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful and exceptionally knowledgeable staff for consistently making their in-store shopping experience truly pleasant and stress-free. Many people note the extraordinary customer service and warm, attentive welcome they constantly receive when visiting the stores. However, some customers also noted recurring issues with after-sales support, disappointing product longevity, and overall service quality. A few shoppers experienced frustrating difficulties regarding warranty claims, unhelpful responses, and unexpected handling fees for product exchanges. These specific individuals felt that customer care processes fell short when trying to resolve post-purchase appliance problems.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting their professionalism, patience, and friendly attitude... See more

Service

Customers consistently note positive experiences with service, highlighting knowledgeable staff and helpful... See more

Product

Reviewers mention ambiguous feedback about product quality and performance. Some consumers praise the... See more

Customer service

Customers had positive experiences with customer service, praising staff for being kind, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi, Mr Mabaso from Lonehill . I went to waterfall corner Hirsch's on the 22nd November 2025 for black Friday to compare the two prices deal's that they had , I bought LG television and couple of thin... See more

Rated 5 out of 5 stars

Hi; I went to waterfall Hirsch's on Sunday the 16th was welcomed with coffee. The sale's people welcomed me with warm hand's , I was given a leaflet by snomaster guy on the road and other people also... See more

Rated 5 out of 5 stars

Recently moved house and removed the trays in my Hirsch deep freeze and could not put them back in sequence so visited the Hillcrest store to ask if they could please help and the next day two salesme... See more

Rated 5 out of 5 stars

The professionalism, product knowledge of their brands. More especially BEKKO staff came there today to buy a front loader washing machine, was a bit hasitant BT their stuff assured me with the QUALIT... See more

Company details

  1. Appliance Store
  2. Electronics Store

Contact info

4.1

Great

TrustScore 4 out of 5

89 reviews

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No history of asking for reviews

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4.1

All reviews

(89)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

From arrival at the Meadowdale store, I was greeted and assisted by Soma Kandasamy. He was friendly and helpful. I was pleasantly surprised with the pricing which is really competitive. A great experience, friendly helpful service and I can highly recommend Hirschs. Thank you Soma :)

7 September 2024
Unprompted review

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