First car buying experience with Hippo, overall is has been a very easy process. Thomas did bend over backwards for us in finding the right car at the right price. Had a location change to collect the... See more
Company replied
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Review summary
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What people talk about most
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Excellent experience. Many thanks to Callum at the Blackburn branch. Found finance for us when we had been struggling. Very helpful, knowledgeable , patient, and friendly. Very easy to use website.... See more
Company replied
Hippo Motorgroup were fantastic. I'm very happy with my new car. Mark W was great as a Fleet Account Manager. He responded to calls and emails promptly and made the process easy and enjoyable.... See more
Company replied
Firstly, Kamaal Havid is an exceptional broker at Hippo and I am now on my second vehicle from the group! He is helpful, informative and really does have a level of honestly and straight talking that... See more
Company replied
Company details
About Hippo Motor Group
Written by the company
Welcome to Hippo Motor Group
Hippo Motor Group is one of the UK’s leading automotive specialists, helping customers find, finance, lease and drive away in the perfect vehicle.
As a family-owned business with more than 60 years of experience in the motor trade, we’ve built our reputation on delivering expert advice, great value and a hassle-free experience from start to finish.
Whether you’re looking for:
- Personal car leasing
- Business car leasing
- Vehicle finance
- New and used cars
- Vans
- Prestige vehicles
Our award-winning team is here to help every step of the way.
From first enquiry to vehicle handover and aftercare support, we aim to make the whole process simple, transparent and enjoyable. Every vehicle prepared by Hippo goes through rigorous quality checks at our state-of-the-art preparation centre, giving customers confidence in their next vehicle.
We’re proud to support thousands of motorists across the UK with access to a wide choice of vehicles, nationwide delivery, dedicated account managers and flexible finance solutions.
If you’ve experienced Hippo Motor Group, we’d love to hear your feedback. Your review helps us continue improving and helps future customers choose a company they can trust.
The perfect vehicle. The right deal. The Hippo experience.
Contact info
United Kingdom
- www.hippomotorgroup.com
4.3
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really good and hard working workers…
Really good and hard working workers that are very nice
9 June 2026
Unprompted review
Reply from Hippo Motor Group
Hi Elliott,
Thank you for your feedback. We’re delighted to hear you found our team hardworking, friendly, and a pleasure to deal with. We really appreciate your kind words and support.
Team Hippo
Liam was a great person
Liam was a great person, he really helped us to get the best deals for the car and it was a great experience at the site.
9 June 2026
Unprompted review
Reply from Hippo Motor Group
Hi Riya,
Thank you for your feedback. We’re delighted to hear Liam provided such great support and helped you secure the best deal for your car. It’s wonderful to know you had a positive experience during your visit and felt well looked after throughout. We really appreciate your kind words and support.
Team Hippo
Everything was very well explained
Everything was very well explained, also very helpful with explaining gadgets in car, no pressurising!
9 June 2026
Unprompted review
Reply from Hippo Motor Group
Hi Darren,
Thank you for your feedback. We’re delighted to hear everything was explained clearly and that you found the team helpful when demonstrating the features and technology in your car. It’s great to know you felt comfortable throughout the process with no pressure, allowing you to make decisions at your own pace. We really appreciate your support.
Team Hippo
Alan Thomson who delivered the car was…
Alan Thomson who delivered the car was a nice chap. Very polite, patient and helpful. Very knowledgeable also. A very smooth experience. Great delivery service.
8 June 2026
Unprompted review
Reply from Hippo Motor Group
Hi Sarah,
Thank you for your feedback. We’re delighted to hear Alan Thomson provided such a smooth delivery experience. It’s great to know he was polite, patient, helpful, and knowledgeable throughout. We really appreciate your kind words and support.
Team Hippo
Reply from Hippo Motor Group
Hi Romie,
Thank you for your feedback. We’re delighted to hear you had a great experience. We really appreciate your support.
Team Hippo
Fantastic service Matt was very…
Fantastic service Matt was very informative and polite. Sorted everything out for me couldn’t of asked any better
7 June 2026
Unprompted review
Reply from Hippo Motor Group
Hi,
Thank you for your feedback. We’re delighted to hear Matt provided fantastic service and was both informative and polite throughout your experience. It’s great to know everything was sorted smoothly for you. We really appreciate your support.
Team Hippo
Raphael was very professional and…
Raphael was very professional and answered all are questions
Very good service
7 June 2026
Unprompted review
Reply from Hippo Motor Group
Hi James,
Thank you for your feedback. We’re delighted to hear Raphael was very professional and took the time to answer all your questions. We really appreciate your support.
Team Hippo
Liam was fantastic
Liam was fantastic! 5 start service. He kept us calm and assured during our hand over process. It all went smoothly.
6 June 2026
Unprompted review
Reply from Hippo Motor Group
Hi Joshua,
Thank you for your feedback. We’re delighted to hear Liam provided fantastic 5-star service and helped keep you calm and reassured during the handover process. It’s great to know everything went smoothly. We really appreciate your support.
Team Hippo
Matt was very helpful with helping me…
Matt was very helpful with helping me purchase my new car.
23 May 2026
Unprompted review
Reply from Hippo Motor Group
Hi Carley,
Thank you for your feedback. We’re delighted to hear Matt was very helpful in assisting you with your new car purchase. We really appreciate your support.
Team Hippo
Reply from Hippo Motor Group
Hi Phillip,
Thank you for your feedback. We’re delighted to hear you found the service really helpful and polite. We really appreciate your support.
Team Hippo
liam was very professional and very…
liam was very professional and very friendly and approachable
6 June 2026
Unprompted review
Reply from Hippo Motor Group
Hi Aimi,
Thank you for your feedback. We’re delighted to hear Liam was very professional, friendly, and approachable throughout your experience. We really appreciate your support.
Team Hippo
Very helpful staff
6 June 2026
Unprompted review
Reply from Hippo Motor Group
Hi Christine,
Thank you for your feedback. We’re delighted to hear you found the staff very helpful. We really appreciate your support.
Team Hippo
Volvo
Went in to view a car i liked and brought the process and care olivia provided during the process was outstanding i will be coming back again when needed
Thanks Olivia
Nathan
6 June 2026
Unprompted review
Reply from Hippo Motor Group
Hi Nathan,
Thank you for your feedback. We’re delighted to hear Olivia provided outstanding support throughout your visit and purchase process, and that you felt well looked after from start to finish. It’s great to know you’d be happy to return again in the future. We really appreciate your support.
Team Hippo
Great company Matt explained everything…
Great company Matt explained everything well would highly recommend
6 June 2026
Unprompted review
Reply from Hippo Motor Group
Hi Patricia,
Thank you for your feedback. We’re delighted to hear Matt explained everything clearly and that you had such a positive experience with us. We really appreciate your recommendation and support.
Team Hippo
Excellent service and very helpful from…
Excellent service and very helpful from start to collection of the car 👍
6 June 2026
Unprompted review
Reply from Hippo Motor Group
Hi,
Thank you for your feedback. We’re delighted to hear you received excellent service and found the team very helpful from start right through to collecting your car. We really appreciate your support.
Team Hippo
Josh very friendly and professional top…
Josh very friendly and professional top guy
6 June 2026
Unprompted review
Reply from Hippo Motor Group
Hi Jon,
Thank you for your feedback. We’re delighted to hear Josh was very friendly and professional throughout your experience. We really appreciate your support.
Team Hippo
Matt was very helpful and showed us the…
Matt was very helpful and showed us the vehicle and took us through the warranty options to make sure we were happy with everything before we drove our van away
6 June 2026
Unprompted review
Reply from Hippo Motor Group
Hi Sarah,
Thank you for your feedback. We’re delighted to hear Matt was very helpful and took the time to show you the vehicle and go through the warranty options to ensure you were happy before driving your van away. We really appreciate your support.
Team Hippo
Josh was really helpful and answered…
Josh was really helpful and answered all my questions
6 June 2026
Unprompted review
Reply from Hippo Motor Group
Hi Adam,
Thank you for your feedback. We’re delighted to hear Josh was really helpful and took the time to answer all your questions. We really appreciate your support.
Team Hippo
Thankyou to Kamaal and Graham
Thankyou to Kamaal for a very efficient response to helping me get my next car sorted, all went through smoothly and quickly and Kamaal was super helpful and good with communication. Also thankyou to Graham for firstly driving a huge journey to bring my car to me - a long day it must have been! Graham was very friendly and helpful too, making the handover very simple, and bonus points that my labrador Milo appreciated Graham saying hello and making a fuss of him too! Thanks again to everyone 😊
5 June 2026
Unprompted review
Reply from Hippo Motor Group
Hi Amanda,
Thank you for your feedback. We’re delighted to hear Kamaal provided an efficient and helpful service, keeping everything smooth and well communicated throughout the process. It’s also great to hear Graham went the extra mile with the delivery and made the handover simple and friendly. We love that Milo approved too! We really appreciate your kind words and support.
Team Hippo
After sales team
Morgan was very professional,understanding and was a pleasure to deal with he sorted out my problem straight away
4 June 2026
Unprompted review
Reply from Hippo Motor Group
Hi,
Thank you for your feedback. We’re delighted to hear Morgan was professional, understanding, and a pleasure to deal with, and that he was able to sort your issue out quickly. We really appreciate your support.
Team Hippo
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