What a dreadful Estate Agent. I have given them a 1 star rating because there isn't the facility to give them 0. Very poor communication and the worst staff I have come across. (My wife and I are prop... See more
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House sold after 1 week of being on the market and completed in 14 weeks. Great communication esp love the whats app group as it means messages can be received quicker. Credit to Clayton and Charlotte... See more
Hinchliffe Holmes (Northwich office) were fantastic. Clayton, in particular, went above and beyond to push through what should have been a very straightforward sale, but the solicitor for the buyers m... See more
My sale was dealt with by Amir and his team via the Tarporley branch, although Amir is actually the Lettings Manager. Cannot fault Hinchliffe Holmes. The photographs of the property were extremely p... See more
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What a dreadful Estate Agent
What a dreadful Estate Agent. I have given them a 1 star rating because there isn't the facility to give them 0. Very poor communication and the worst staff I have come across. (My wife and I are property investors and deal with many different Estate Agents) They were rude, obstructive and extremely unhelpful. We made an offer on a property that was accepted by the vendor and we put the wheels in motion with our Solicitors and Financial advisor. Three days later we received a call from a very unsympathetic Mark telling us that he had conducted a viewing the day before and had received an offer higher than ours. In reply to being asked why viewings were being conducted after our offer was accepted his response was 'That's the way it is' and the conversation ended. We had paid £70.00 for a Memorandum of Sale with Hinchcliffe Holmes and had to threaten legal action to get our money back. Funny how all calls to enquire where our refund was were met with very obstructive staff until they were informed that unless the money was back in our account by the end of the day, legal action would be taken to recover the money and costs. Within ten minutes of this call the money was refunded. I would be very very careful if you are considering using Hinchcliffe Holmes to buy or sell a property. We wouldn't touch them at any cost.
Tarporley office
I've worked with Darcy and Mark from the Tarporley office on numerous occasions and they are always a pleasure to deal with. Their communication is fantastic, and the whole team is friendly, helpful, and professional. They consistently provide a high level of service, making transactions run as smoothly as possible. I would 100% work with them again and can't recommend them highly enough.
Highly recommend Hinchcliffe Holmes
House sold after 1 week of being on the market and completed in 14 weeks. Great communication esp love the whats app group as it means messages can be received quicker. Credit to Clayton and Charlotte, nothing was too much trouble and any queries were always answered promptly. Wouldn't hesitate to use Hinchcliffe Holmes if selling your property.
Super service
Super service. Sold my property on a busy bend in the road quickly.
We sold and bought with Hinchliffe…
We sold and bought with Hinchliffe Holmes and we were very pleased with their service. Charlotte was exceptional in her communication from start to finish. Would highly recommend!
Thank you, Hinchliffe Holmes!
Hinchliffe Holmes (Northwich office) were fantastic. Clayton, in particular, went above and beyond to push through what should have been a very straightforward sale, but the solicitor for the buyers made things very tricky. He was always polite and understanding during our (many) phone calls. Thanks so much, Clayton! I would recommend Hinchliffe Holmes to sell your property.
Unprofessional with no communication
Horrible experience. Was late to the viewing by over an hour which didn't give much hope. After the viewing they dragged their feet and were impossible to contact. A month later we decided to take our business elsewhere as we had no update since our viewing only to get a call after we told them we were moving on, spoke unprofessionally and horribly to my partner. Disgusting service.
Very unprofessional
Very unprofessional, drag their feet and are very over priced. Save your money folks and go else where.
They send threatening emails aswell.
Avoid.
Excellent estate agent who values customers
I recently sold my mum's property with Hinchcliffe Holmes and was extremely impressed with the service they provided right from the very start with Sam valuation of the property. This high level of service continued with Charlotte, as nothing was to much trouble for her and this was a massive benefit to me as I lived 50 minutes away from the property. Given the age and presentation of the property it was also not an easy sell for them, but they kept on pushing the property and eventually it was sold, which I do not think would have been possible without their determination to achieve a sale. Based on all of the above and my experience with Hinchcliffe Holmes I would definitely recommend them, as in my opinion they go above and beyond to provide an excellent service and eagerness to sell your property.
Great Service. Good Communications, Positive Outcome
This is the third time I have used Hinchliffe Holmes and again had a very reliable service with great communication.
Very quick service, updated during the process and a positive outcome.
Awful
I have to say my experience with Hinchliffee holmes is absolutely disgusting ...
We sold our property with them and the staff who completed the viewing for a potential buyer completely blanked me and never introduced himself when he arrived at my home.
He had a very rude approach.
I would never reccomend them!
Highly recommended
Many thanks to Josh who was very helpful with many questions and liasing with all parties involved in the buying of our beautiful property.
Highly recommended!
Hincliffe Holmes in Tarporley have been…
Hincliffe Holmes in Tarporley have been amazing. A very complicated purchase due to the chain involved in selling our home but the team were so supportive and ensured the sale continued. Would totally recommend buying a property from them. Thank you to the team esp Alyson, Darcy and Jack.
Happy customer
We have been so impressed with Josh and the team at Hinchliffe Holmes, we cannot recommend them highly enough.
Selling a house is a stressful time, you want someone that is working hard for you and doing their best to assist you. From our first meeting, the personal and modern touch to selling houses was very different from our previous experiences and that of the other estate agents we approached this time. Josh was knowledgeable and his advice was very much appreciated. The advertising and brochure were impressive. The team was efficient at organising what was required, but we feel the most impressive aspect was their communication with us. Keeping us up to date with progress. All queries were answered almost immediately and followed up in a timely fashion, no leaving messages and waiting for replies.
You will not regret your decision if you opt for Josh and Hinchliffe Holmes to represent you.
Highly recommend
Thank you Hinchliffes for selling our home, getting us a great price and managing our expectations. The whole team were great at communicating with us, keeping us updated and pushing the sale along. I would highly recommend.
WOW! Hinchcliffe are brilliant!
WOW! What a brilliant experience. From the very beginning when Josh Hinchcliffe said how they would market our house, the process of the sale and more importantly the process after an offer is received right through to completion and moving, every word came true.
Every stage is done professionally and efficiently but more so is tailored to you and really personable. Communication is quick and excellent, the normal frustration when moving is not knowing what is going on but I knew at all stages with Hinchcliffe, I had regular contact and I felt at ease contacting whenever I felt the need.
It helps that they operate 7 days a week, their accompanied visits make a huge difference and now at completion I can't thank the team allocated to me of Sam, Charlotte and Josh enough.
Before Hinchcliffe I tried a cheap prepaid agent and after offer it all went wrong with devastating consequences. Hinchcliffe came along and did everything properly and restored my faith in people. I have sold many times but their knowledge of the market and current trends was brilliant, its not a surprise why they have won so many awards.
I cannot recommend them enough, they are outstanding!
Thanks to Hinchcliffe Homes Great Customer Service
Thanks to Hinchcliffe Homes especially to Jack for over seeing my purchase, always there when needed very professional and knowledgeable providing a great all round customer service and to Vicky for keeping a breast of the sales chasing and keeping me update at every stage. Thanks again Hinchcliffe Homes
Really impressive from start to finish
Really impressive from start to finish, they dealt with sale and purchase which made things easier.
Josh and Sam and all the team were always helpful and easy to deal with, they were always going above and beyond on our behalf and chasing our useless solicitor.
Many Thanks Josh and Sam for a great experience.
Great service
Great service, from our initial valuation through to completion. Predominantly dealt with Sam, who was quick to respond, honest and helpful, but the rest of the team were equally good. I wouldn't hesitate to use Hincliffe Holmes again.
Great service and good advice…
Great service and good advice throughout the sale of my property. Communication was key - all parties were kept informed during a long drawn out process, due to unforseen circumstances with the property I was selling. I would not hesitate to use them again.
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