HONOR Reviews 

Buyers beware! I placed an order. I didn’t receive it. Tracked order and it no longer appears and tracking number has disappeared. Buyers please don’t fall for this company. Scammers

Honor 200 Smart 250 GB, Android smartphone, very bad phone , never buy this phone. it is better you spend more money for samsung or iphone.

The phone is great but my dls 25 is lagging that's the problem

I like the Honor 200 Pro, had the Honor 20 and lasted me 5 good years so I do like the hardware.
However their customer support is non existent. You email support, they never reply. The chat is hell. They simply don't know anything, and plus as soon as you reload the page the chat expires. God forbid you wait 30 seconds to answer the chat - they just hang up on you and you have to start all over again...
I booked a return and they never picked it up. TERRIBLE.

Never buy there, useless support which one just ignoring requests, they embezzled my funds 1800+ eur.

I'm not accepted order from delivery and it has been sent back, after 14 days they didn't return funds and ignoring all claims

The phone is alright haven't used it much yet but I had a issue from day 1 not with the phone but with using my phone number to register with Honor ID.. verification sms not coming through.. I'm able to receive them from every other company except Honor. No fix online either.

But yeah the phone is good. Camera is very good.
Battery charges in an hour and lasts almost all day depending on what you're doing of course.

Honor aren't owned by Huawei anymore and you can see the affect of that by how dull the OS is.. even the Honor Market is dull and terrible compared to the PlayStore..

Not even worth 1 Star. I ordered and paid for some items and never received any. After endless emails where they changed their story constantly they finally agreed to refund me, but not for the shipping fee, even though they could not prove that they ever sent the items. A quick way to make money. Never again.

This website does scam and give false hope for black friday Scam. I have participate in black friday sales in which activate in nov 21th at 12pm for honor pad 9 price £109. Exactly on 12:00 pm i tried to pay it due to website error i am unable to buy but still on cart. They just wanted to attention on sale. Yubraj1bhattarai @gmail.com

If you want screenshot of my cart i have as well. You can contact me. I know you might say that item sold out. But exactly 11:59 am 12:00 pm i tried to do this process payment donot go through but saty on my shopping cart. Do not do this to anyone.

The magic pad 2 was so good it convinced me to write this review .had problem with the payment and had my money back the next day. Only positive experiences.

I am extremely disappointed with the service from Honor and DHL regarding my recent purchase and return of a Magic Pad 2, Pen, and adapter.

I initially returned all three items via DHL, but they were sent back due to battery concerns with the unopened earbuds. Despite following instructions from both Honor and DHL, the earbuds were returned multiple times, with damaged packaging and one earbud missing after the third attempt.

Honor's customer service was unhelpful and inconsistent. Advisors provided conflicting information and failed to resolve the issue, resulting in significant inconvenience and frustration. The environmental and financial costs of this debacle far outweigh the value of the item.

I have lost faith in Honor and DHL, and I will be turning to their competitors for future purchases. I strongly advise others to think twice before purchasing from Honor or using DHL's services

The Magic V3 is a nice phone but if Honor don't improve their customer service in the UK and around Europe forget global sales outside China. If they don't improve here in the UK I won't stay with Honor next phone change, great phones need great customer support. When I contacted Honor UK they forward enquiries to Honor China who send their reply back to Honor UK then to me which results in misinterpretation and incorrect answers.

Bought the new Honor 200 smart mobile phone but wanted to return it since it is too slow and lags in performance. Bought it straight from their website but by mistake did not log in and made a guest check out which came out as a bad choice.

Honor says that I have to contact their support team to get a return label if a guest checkout was used.

so I try calling them but the number is constantly busy only listen to music, and computer prompt asking email them or press 1 to continue and this computer prompt to press 1 to stay in queue happens every 30 seconds or so .I realize that Honor is being sneaky by making the caller choose to stay in the queue by hitting 1 every other minute or few seconds , else the call disconnects. Call disconnected anyway after about 30 mins. Now I am sending an email to them and looking forward to their response but comments in online forums suggest they don't respond to that either. fingers crossed

Takes forever to charge. Loses charge very quickly. Very difficult to turn on, I have to keep pressing the button loads of times before screen opens. Really is rubbish phone, only thing g going for it is it looks good, that's it

Awful experience with the customer service, all three our honor phones can't connect to the printer when every other device in the house connects without a problem. The cansultant advise was reset to manufacturer settings which will erase all our data. This will cause us even more pain, I am utterly disappointed and dissatisfied with the honor customer service, they don't care about us. We have bought 9 different honor products in the past year and would expect a better help with the faulty phones. You lost a loyal customer.

No answer email the customer service/support for several days and no reply whatsoever...

Websites states " out of warranty screen replacement for my phone is £153. Small print T&S says that labour charges might be added. I have called customer service to find out more but they couldn't tell me. They advised me to call their repair centre for more info. They couldnt tell me over the phone what their charge for labour either. Sent the phone out and was told its £860. Obviously refused repair. Dont trust their repair prices. Will never purchase from this company again. Its a scam.

So on multiple web sites it says free headphones with V3 mobile till the 19th of march so I tried to order them but sold out but still showing on web sites . customer service so rude and very unhelpful

Worst customer service and support I have ever received. Purchased the Honor pad 9 with free choice pencil , the choice pencil stopped working after a few days but honor would not replace it as it was free in one of their online bundles direct from their website . Avoid avoid avoid , terrible customer experience!

These phones are designed to frame and target people, a corrupt company working for sociopaths. Those cameras make deepfakes and the phone can make one feel nauseous, which is i think is a feature, these are devices of mass oppression.

As much as I would like to write a positive review about the company, customer service and their products, I was unfortunate to experience only customer poor service.
Contacted Honor directly from their global website, as was interested in purchase of one of their latest flagship foldeable phones. Asked simple questions over emails and ended up repeating them but worded differently, only so I can get near enough straight answers. As was unable to get anywhere with my last question about their offer of instalment payment options so baldly advertised on their website, I decided to call them. Asked question "where do I complete purchase with offered 24 interest free monthly instalments if all their payment partners do not support this option"? and been advised that, someone will get back to me. Day after and with no reply, I called again and been told the same. Instead of call back, I got the reply to my original email: "The availability of instalments has an impact on the user's creditworthiness, you could try using family and friends' accounts to try and see if you can help with payments".
WHAT!? How dare you telling me this will have impact on my credit score and I should try rase funds from friends and family!
I want to buy your product with instalments to be sensible with my money, not because I cannot afford it. What a rude, insulting and abrupt way to reply to a person, not to mention a potential customer. How big do you think you are?!
Offended, just left it and gone elsewhere, which wasy second choice and been/am nothing but happy with my choice.
No matter what technological improvement Honor might bring in the future, I will never use their products