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HighonBikes Reviews 

7,465
•
TrustScore 5 out of 5

4.9

Bike Accessories Store
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Review summary

Created with AI, based on recent reviews

Looking at 223 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service and prompt delivery, often noting that orders arrive quickly and as promised. Many people appreciate the competitive pricing and great value, frequently finding products at better prices than elsewhere, often with free delivery options. The ordering process is described as smooth and easy. Reviewers also praise the wide selection of products, including hard-to-find items, which are consistently described as high quality and exactly as needed. The company's reliability and consistent high standards are frequently mentioned, leading many customers to express their intent to use the service again.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting super fast and efficient... See more

Product

Reviewers highlight positive aspects of product, consistently praising the quality, competitive pricing, and... See more

Price

Clients share positive opinions on price, consistently finding competitive and reasonable prices for... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, brilliant, and... See more

Order

Customers consistently note positive experiences with order, highlighting the ease, speed, and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After being let down by another online retailer, i turned to High On Bikes which indicated item in stock. When ordering an extra 10% off black friday applied so i saved money. Fast delivery arriving o... See more

Rated 5 out of 5 stars

I bought a Dura Ace crank and chain ring set in HOB's sale. A month after purchasing it at an exceptionally good price, I realised that this component wasn't exactly what I needed and so I boxed it b... See more

Rated 5 out of 5 stars

I’ve used HoB for over ten years personally and commercially and they have always exceeded my expectations! They have helped me and friends, family and customers out of sticky situations with parts... See more

Rated 5 out of 5 stars

Excellent service with prompt delivery. I bought a saddle which sadly wasn't right for me. I spent some time trying to get the fit right and spoke to the manufacturer. In the end I needed to retu... See more

Company details

  1. Bike Accessories Store

Information provided by various external sources

High on Bikes Cycle Parts and Accessories

Written by the company

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(7,465)

216 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The price for the sealskinz waterproof…

The price for the sealskinz waterproof socks was very competitive and no delivery charge.
I wanted to change the delivery address so emailed high on bikes and got a reply very promptly to confirm the change had been made.
The socks arrived on the day they were promised.
I would most definitely use this company again for best price and service

30 September 2025
Rated 5 out of 5 stars

Exceptional customer service!

I bought a Dura Ace crank and chain ring set in HOB's sale. A month after purchasing it at an exceptionally good price, I realised that this component wasn't exactly what I needed and so I boxed it back up and returned it. The day after they received it, HOB issued a full refund; no questions asked and no hassle. Brilliant service! Thank you very much indeed!

16 September 2025
Unprompted review

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