Frequent in-game reboots. Although I totally expect to lose money playing slots, I do so with entertainment funds therefore I hope to enjoy the gaming experience. With the frequent in-game reboots t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I must say, of the many online casinos i have interacted with, Highflyer, is the most entertaining with a great variety of slots AND live table betting! Plus, the staff is right there when you need th... See more
Company replied
I just started playing on High Flyer last evening. Unbelievably, after making a small deposit, I hit a 13+k jackpot. My first thought was ‘oh yeah, here we go again, this withdrawal will be impossi... See more
Company replied
HighFlyer Online Casino Ontario feels straight-up rigged. The slots are a joke, spin after spin after spin with no bonus rounds ever, like they’re allergic to paying out. I’ve never seen RTP this lo... See more
Company replied
Company details
Written by the company
HighFlyerCasino is a fully AGCO/iGO licensed online casino accepting players 19+ from Ontario Canada ONLY. Our goal is to offer the best online gaming experience to our community of players in Ontario. ***We Celebrate Your Wins!***
Contact info
You should know
3.3
Average
70 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
FINALLY, a casino I can trust. Go with High Flyer and Good Luck!
I just started playing on High Flyer last evening. Unbelievably, after making a small deposit, I hit a 13+k jackpot. My first thought was ‘oh yeah, here we go again, this withdrawal will be impossible’. I started with a 5k request. After submitting just two documents..Drivers Licence and the Credit Card I used with some pertinent data redacted, the money was in my bank account before noon!
24 March 2026
Unprompted review
Reply from HighFlyerCasino Ontario Canada
Hi Nancy,
Wow… what a start 🎉 Huge congratulations on that 13K+ win — that’s incredible!
We completely get that hesitation around withdrawals, so it’s great to hear your experience was smooth and fast. That’s exactly how it should be — quick, secure, and hassle-free.
Thanks for giving High Flyer a shot and for sharing your experience. Wishing you plenty more big moments ahead 🍀
Good luck and enjoy the games!
The HighFlyer Casino Team
I initially found this casino to be…
I initially found this casino to be quite interesting, and kinda like a refreshing change from all the casinos i had become well aquanited and use to. They have many slots showcased in their casino id never really seen before. Or are not promoted for me to notice at other casinos that do have this game provider. I believe I cashed out on my first deposit twice, or soon after 1st deposit, payment was relatively fast....I had no reason to suspect any potential complications with this casino and how it is managed. Until last name. I cashed out for 200 using the same method on my last two prior cashouts and after around 3 hours, I noticed it hadn't fully processed. After speaking with support, all they provided me with as an explanation is that it was rejected. By who??? The card provider they say. So then I suggest we cancel the pending withdrawal and I use interact instead. Upon seeking reversal of my withdrawal, I am unable to. It showing the payment still processing, however upon attempting to reverse this it does not show anything in the pending withdraws portal. I reached out to my bank via telephone and online, and they rest assure nothing on my end suggests rejection of any auto deposits. Im beside myself with this issue anf just as I was starting to really enjoy this casino, im unsure how I will feel toward them. IfI discover the delay is caused by their end i will truly be angry with their management. Iam uncertain when my money will process as their escalated financial dep will require potentially one full business day before emailing a response. This kind of lackadaisical response upon a issue of great importance to me (payment) really has triggered my disappointment and anticipation of potentially greater disappointment to come as I cant afford to wait around on a withdrawal as im on a fixed budget. There never was any issue processing my deposits....
7 March 2026
Unprompted review
Reply from HighFlyerCasino Ontario Canada
Hi Ronald,
Thank you for your feedback — we’re really glad to hear you’ve been enjoying the game selection and had positive experiences with your earlier withdrawals.
We’re sorry for the frustration around this recent payout. Occasionally, transactions can be declined by the payment provider, but we understand how unclear and inconvenient this can feel. Our payments team has confirmed the issue is resolved and that the payment was made to you. Should you need any further assistance please do give us a shout.
We truly appreciate your patience and value your trust — we’ll do our best to turn this experience around.
Kind regards,
The HighFlyer Casino Team
Game selection is ok but need more RTP…
Game selection is ok but need more RTP cashback for higher level players.
No weekly cashback given if you make any withdrawal even if you end up putting it all back in.
Fast withdrawals us great.
2 March 2026
Unprompted review
Reply from HighFlyerCasino Ontario Canada
Hi Todd😊
Thank you for taking the time to share your feedback — we really appreciate it. We’re glad to hear you’re enjoying the game selection and fast withdrawals!
We completely understand your thoughts around RTP and higher-level cashback. Your feedback regarding increased rewards for higher-tier players and the weekly cashback structure has been noted and passed on to our team for review. We’re always looking at ways to improve value for our loyal players.
Thanks again for your input — it genuinely helps us shape a better experience. If there’s ever anything specific you’d like to see, we’re always happy to hear it!
Kind regards,
The HighFlyer Casino Team
By far the shadiest of casino's I've…
By far the shadiest of casino's I've used... Withdrawals not being sent out in a timely manner, the support team repeatedly telling me "payment is currently processing and wait 24 hours" just for nothing... I have auto-deposit so payment really shouldn't be an issue for me at all, and it's even more ridiculous considering they have zero problem taking their players money as soon as they deposit but withdrawal is made extremely confusing on this casino. (-10/10 Experience with this casino, I would not recommend)
21 February 2026
Unprompted review
Reply from HighFlyerCasino Ontario Canada
Hi there,
We’re really sorry to hear about your frustration and completely understand how delays with withdrawals can feel concerning.
We can confirm that your withdrawal has now been successfully processed and the funds have been sent. While processing times can occasionally vary due to standard security and verification checks, we appreciate that clear communication is incredibly important during this time.
Thank you for your patience, and please don’t hesitate to reach out to us directly if you need anything further — we’re always here to help.
Kind regards,
The HighFlyer Casino Team
Amazing Gaming Platform
Amazing Gaming Platform! Fair gaming and very fast withdrawal.
11 February 2026
Unprompted review
Reply from HighFlyerCasino Ontario Canada
Hey Marvin,
Thanks for the great feedback we appreciate you taking the time to give us a review.
Kind regards,
The HighFlyer Casino Team
Tried highflyer this weekend not bad
Tried highflyer this weekend not bad. Needs more games though. Hoping they send me more bonus offers. Cashed in $200 got it 15 mins later.
6 February 2026
Unprompted review
Reply from HighFlyerCasino Ontario Canada
Hey Frank,
Thanks for your feedback always great to hear from our players.
Keep an eye on your account we always dropping new offers.
Kind regards,
The HighFlyer Casino Team
HIGH FLYER CASINO POOR PAYMENT TIME AND ROBOTS
I have waited over a week for 4 separate withdrawals that they sent to an incorrect email address even though my correct email is what was used for deposits and is on my profile. You cannot get them on the phone and ALL their responses to email are form letters which tells me no HUMAN is reading my emails what else can I do?
31 January 2026
Unprompted review
Reply from HighFlyerCasino Ontario Canada
Hi John,
Please feel free to reach out to our Live Help we have 100% Human interaction and do not believe in Bots.
Withdrawals should never take that Long I agree and would love the opportunity to resolve this for you.
Kind regards,
The HighFlyer Casino Team
Story book of excuses not to pay , so stay away players
I tried to make a withdrawal yesterday, I was told it was approved and expect to be paid within 24 hours, now it’s 48- 72 hours. This is the first and last time I will play at the scamming casino. New players stay away that’s my advice
31 January 2026
Unprompted review
Reply from HighFlyerCasino Ontario Canada
Hi John,
We’re sorry to hear about your experience and understand how frustrating it is when a withdrawal takes longer than expected.
While withdrawals may be approved quickly, the time it takes for funds to appear can vary depending on payment processing and banking timelines outside of our direct control. We recognise that delays can be disappointing, especially when expectations differ from the final outcome.
Your feedback has been noted and shared internally, and our support team remains available if you’d like an update on the status of your withdrawal or further assistance.
Kind regards,
The HighFlyer Casino Team
If I could give 0 i would
If I could give 0 i would . This app is a bullshit scam 48 hours later and still waiting for my withdrawal. They say 3-5 hours for e-transfer but 48hours later and nothing play betty they are amazing and you get your withdrawal within 10 min usually but within the hour max
28 January 2026
Unprompted review
Reply from HighFlyerCasino Ontario Canada
Hi Mary,
We’re sorry to hear about your experience and understand how frustrating it is when a withdrawal takes longer than expected.
While many Interac e-Transfer withdrawals are completed within a few hours, processing times can vary due to security checks and banking processes outside of our control. We appreciate that delays can be disappointing, especially when expectations aren’t met.
Our support team can review the status of your withdrawal and provide the most up-to-date information available. Feedback like this is taken seriously and helps us continue improving our service for Ontario players.
Kind regards,
The HighFlyer Casino Team
Very disappointed on first try with High Flyer
Very disappointed with this casino site upon noticing peoples' ravings. There are complications in understanding about accepting cash bonuses and thus forfeiting early withdrawal- one has to amass $97 in game accrual earnings before you are able to withdraw. Very misleading info when you try to withdraw and realize afterwards. When I pleaded my case to the online rep that I wanted out ( they kept my $15 in free spins earnings), she granted me my $20 withdrawn back to my Interac, which I chose. That was about 24 hours ago and still no return withdrawal after checking bank app. I have reservations about how this casino does business and will not use High Flyer again. I'll be glad in sticking with Betty, great ROR plus where one does not have such complications
28 January 2026
Unprompted review
Reply from HighFlyerCasino Ontario Canada
Hi,
Thank you for sharing your experience — we understand how frustrating it can be when bonus conditions and withdrawal timing aren’t as clear as expected.
Bonus offers in Ontario do include specific wagering requirements, which are always outlined in the promotion details, but we appreciate the feedback that this information can feel confusing in practice. We’re sorry that this led to frustration during your withdrawal process.
Regarding your Interac withdrawal, processing times can vary depending on banking providers and verification checks, and it may take additional time for funds to appear once released.
Your comments have been noted and shared with the relevant teams, as feedback like this helps us improve clarity and player experience. If you’d like further assistance or an update on your withdrawal, our support team remains available to help.
Kind regards,
The HighFlyer Casino Team
Scam
I had to keep depositing to get out what I won. I was up 6 hundred and nope wagering bs. Do not download or waste your money on it. So pissed.
27 January 2026
Unprompted review
Reply from HighFlyerCasino Ontario Canada
Hi Jennifer,
We sorry you had a less than great experience and would love to discuss any concerns so give us a shout and we will gladly assist.
Kind regards,
The HighFlyer Casino Team
I have had a great experience so for
I have had a great experience so for. Had a great win and put in request for withdrawal and less than 24 hrs money was in my account. I used the e-transfer for withdrawal and was seem less!!
25 January 2026
Unprompted review
Reply from HighFlyerCasino Ontario Canada
Hello,
This is great we love hearing your feedback.
Kind regards,
The HighFlyer Casino Team
Absolute Trash!!!
HighFlyer Online Casino Ontario feels straight-up rigged. The slots are a joke, spin after spin after spin with no bonus rounds ever, like they’re allergic to paying out. I’ve never seen RTP this low in my life. It’s like every game is set to “drain bankroll” mode.
Bonuses are bait, withdrawals are painfully slow, and support is useless when you call out obvious issues. Everything about this site screams cheap, greedy, and careless.
If you enjoy dead slots, zero excitement, and watching your balance evaporate, go for it. Otherwise, avoid HighFlyer like the plague.
23 January 2026
Unprompted review
Reply from HighFlyerCasino Ontario Canada
Thanks for taking the time to share your feedback — we’re genuinely sorry to hear that your experience didn’t meet expectations. We understand how frustrating it can feel when gameplay or withdrawals don’t go as hoped. Please know that all our games are independently tested and operate in line with AGCO regulations for Ontario, and outcomes are always random.
We appreciate the feedback and should you need any further assistance please do not hesitate to reach out to us via our Live Help team.
Kind regards,
The HighFlyer Casino Team
Pretty much out of hope at this point.
Pretty much out of hope at this point.. decided to give this place a try... 100 free spins only 5x wagering.. about the lowest you can find around.. and also the lowest RTP.. haha won 24$ or something on 100 free spins.. wager sets in 150$ or so.. and complete trash on 4 different slots not one bonus.. just straight to zero funds and now I'm broke again kind of now deciding if I want to even try the second boost
11 January 2026
Unprompted review
Reply from HighFlyerCasino Ontario Canada
Hi there,
Thank you for sharing your experience with us — we’re sorry that your results and gameplay didn’t feel rewarding.
We understand how disappointing it can be when bonuses don’t deliver the way you hoped. Outcomes on slots are always random.
If you’re considering using your second boost, our support team would be happy to answer any questions you have about the offers.
We appreciate you taking the time to provide your feedback.
Kind regards,
The HighFlyer Casino Team
-5STAR... WORST casino site..SCAM!!
If I could have picked negative stars i would have rated this -5star..i wish I could post pictures of these scam artists conversation with me...STAY FAR away from this site! Bonuses are crap, 160 free spins and won $3.00!! Wow....amazing...then I finally finish the wagering requirements and went to withdrawal...turns out they lie about "fast withdrawal" first I wait 8 hours after initial withdrawal just to get an email saying Its processed and will now take 3-5 BUSINESS DAYS!....LIKE FOR REAL? how tf are some people saying this is better than betty...I think they were paid to lie to all of us. Because this site does NOT compare to betty, WHATSOEVER!!!
7 January 2026
Unprompted review
Reply from HighFlyerCasino Ontario Canada
Hi there,
Thank you for sharing your feedback — we’re sorry your experience didn’t meet expectations.
We understand your frustration regarding both game outcomes and withdrawal timing. Processing times can vary depending on payment method and account checks, which is why a 3–5 business day window may sometimes apply. We do however endeaour to pay all withdrawals as quick as we can as we and usually we able to do so within a matter of hours.
If you’d like, our support team is happy to review your account and address any outstanding questions.
We appreciate you taking the time to let us know your thoughts.
Kind regards,
The HighFlyer Casino Team
There sneaky and untrustworthy…
There such a sneaky and untrustworthy gaming platform.... they give you free spins and even after you loose and say have 0.01$ left if you deposit again there still playthrough. Even if you completely loose the bonus spins money they require you to playthrough 5x your next deposit. And it says nothing in there terms and conditions. What a scam...
26 December 2025
Unprompted review
Reply from HighFlyerCasino Ontario Canada
Hi,
Thank you for raising this with us — we understand how confusing bonus terms can be, and we’re sorry for the frustration caused.
For clarity, any wagering requirements tied to free spins or bonus offers are outlined within the promotion details at the time of claim, in line with Ontario regulations. upon your next deposit your wagering should be 0 as long as a new bonus is not accepted.
We’d be happy to review your account and explain exactly how the wagering applied in your case. Please feel free to reach out so we can look into this for you.
Kind regards,
The HighFlyer Casino Team
Waste of Money
I dont know where they got these good reviews but im thinking they might be a little pumped up. This casino sucks. I took the 100 spins for 20 bucks I spun about 160 to 170 tomevon the big bass games. Didnt hit the feature. Won maybe $2.50. Might as well flush money down the toilet. Waste of time, money. HighFlyer is LOW return to player crap Diane in her review mentions shes been playing highflyer casino for 20 years. How couks she be possibly been playing this casino forc20 years. These guys are real shady just throwing it in our faces that its a crap casino. Crap rtp and crap people owning operating it.
24 December 2025
Unprompted review
Reply from HighFlyerCasino Ontario Canada
Hi,
Thanks for sharing your experience with us — we’re sorry to hear your session didn’t go as hoped. We understand how frustrating that can be.
All games at HighFlyer operate using certified RNG technology, in line with Ontario regulations. This means every spin is completely random, and features or wins can’t be guaranteed. RTP is calculated over long-term play and may not reflect short sessions.
We appreciate you taking the time to leave feedback and have shared your comments with the team. If you’d like us to look into a specific game or session, feel free to let us know.
Kind regards,
The HighFlyer Casino Team
Minimum Withdrawal Limit
Minimum Withdrawal Limit, Slow withdrawals. Interface and most of the casinos features is just a dollar store betty version. Don't waste y'all's time
20 December 2025
Unprompted review
Reply from HighFlyerCasino Ontario Canada
Hi Cole,
Thanks for taking the time to share your thoughts — we appreciate all feedback, even when it’s critical. We’re always working to improve both our platform and overall player experience, and comments like this help highlight where expectations aren’t being met.
Best regards,
HighFlyer support team
I have been playing here for 20 years
I have been playing here for 20 years. I recently cashed out $2000.00 I love the games they’re all fun to play. It’s lots of fun playing here. ❤️❤️❤️🇨🇦
Payout is within 24 hrs never a problem.
7 December 2025
Unprompted review
Reply from HighFlyerCasino Ontario Canada
Hi thanks for your feedback WOW 20 Years is absolutely special thanks for your feedback and we hope we can make you experience even better as the years role by.
Trustworthy!
Payouts quick.
Big winning.
Has actual responsible gambling tools.
14 November 2025
Unprompted review
Reply from HighFlyerCasino Ontario Canada
Hello,
Thanks for your feedback we appreciate it, Our goal is to give you our valued player the best experience possible. Thanks for sharing your experience.
Regards,
HighFlyer support team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.