hifiheadphones.co.uk Reviews 

1,520
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Superb Audio Quality. The box includes four sizes of silicone ear tips, for a noise isolating seal. Hi-res playback with USB - C Dac for wired headphone. Fast delivery service from Hifi headphones. I... See more

Rated 5 out of 5 stars

Earphones really are great, nice price and have used before, several times. Even better if you follow sellers advice and use tight fit silicon buds (various sizes provided). Very happy.

Rated 5 out of 5 stars

Headphones really well packaged, would survive being at the bottom of a stack of parcels in a delivery depot. Fast turnaround from order to arrival. Headphones themselves, Audeze isine 20's beautiful... See more

Rated 5 out of 5 stars

Have bought headphones from hifiheadphones.co.uk for several years. Tend to go for AudioFly or Sound Magic, mostly cheaper end of those ranges, and they're always good, plus much better selection than... See more

Company details

  1. Hi-fi shop
  2. Electronics Store

Information provided by various external sources

The UK headphone store that's serious about headphones, HiFi Headphones specialises in bringing innovative products to the UK market and providing a World class service to our customers. Offering a huge selection of headphones, earphones and related products as well as buyer’s guides, reviews, and headphone news blog, the HiFi Headphones website is the place to make an informed headphone purchase. More importantly we’re also really into enjoying music with headphones. Listening with headphones is our preferred choice while kicking back to enjoy our favourite musicians and we’re here to help you make the best headphone choice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,520)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Value

Hifiheadphones are an efficient company with good communication and fast delivery. The SoundMAGIC E50C - In Ear Isolating Earphones with Mic headphones are excellent value, especially for the price. Very pleased. Thank you.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Happy shopper

Earphones really are great, nice price and have used before, several times.
Even better if you follow sellers advice and use tight fit silicon buds (various sizes provided).
Very happy.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Soundmagic E80D

Superb Audio Quality. The box includes four sizes of silicone ear tips, for a noise isolating seal. Hi-res playback with USB - C Dac for wired headphone. Fast delivery service from Hifi headphones. I recommend this company for new headphones.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Hifiheadphones.co.uk

Hifiheadphones have supplied me with two products over the past few months and each time they have provided a first class service. Their communication is excellent and responded to queries promptly and effectively. Delivery was spot on with next day delivery and updates. Easy five stars!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing company to deal with

Amazing company to deal with, responsive to questions. Unfortunately for me the IEMs I preferred went suitable - I was refunded quickly and without question. I will definitely buy from them again.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy and good value

Clear product details, helpful staff, and an excellent price. Well packaged, prompt despatch with rapidly delivery. No hassle all gain

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Very Happy…

Hifiheadphone's online shop is a place where quality , trust and price are all excellent.
I have found some amazing deals regarding Final Audio headphones and earphones in the open box section .
My wife is very fond of her new listening experience so we are all happy here.
No problens at all with the customer service and delivery .

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Quality Earphones for an Excellent price

I've purchased 3 lots of earphones now with this company and grabbed an absolute bargain on each occasion, every pair were refurbished ones that really are brand new and packed and sealed like they are. And the best thing was that each pair had so much knocked off the price from the brand new ones that it was a steal, in the fact you think they're brand new. Will continue to keep looking all the time even when I don't need anymore earphones at the moment, just in case I miss out on a new bargain.

13 September 2025
Unprompted review
Rated 1 out of 5 stars

Ripped a 16yr old off!!!

I have sent the requested details to yourself. I await your response. Thjs is the correct company.

My son ordered 2 pairs of headphones at a cost of £90 or £95 each. Realising what he had done, he sent a pair back. Never opened the packet. Just sent them back. He's 16. Saves his money for everything he wants and this pitiful company haven't refunded him. I (his mum) was the person who took them to the post office to send back. I (his mum) lost the receipt. We have been in touch with the company, several times, through their chat and website, but nothing back. Thus was most of May and June. Then we gave up. I Just feel like they've ripped him off!!!

30 June 2025
Unprompted review
hifiheadphones.co.uk logo

Reply from hifiheadphones.co.uk

Thank you for taking the time to leave a review. We’re truly sorry to hear about the trouble you've had with your return, and we completely understand how disappointing this must be.

We’ve looked into this thoroughly and, unfortunately, the item has not been received at our warehouse. As the return was arranged independently and we haven’t been provided with a tracking number or proof of postage, we’re unable to confirm the return or issue a refund.

In cases like this, Royal Mail requires the sender to raise a claim directly for lost parcels, and we encourage you to contact them as soon as possible to recover your costs.

If you need any information from us to support your claim with Royal Mail, please don’t hesitate to get in touch directly. We’ll be happy to help however we can.

Rated 5 out of 5 stars

Superb Customer Service

I ordered some headphones rather late, hoping to receive them in time for Christmas. Unfortunately there was a problem when I placed the order which meant that I couldn’t request express delivery. I contacted the company by email and they replied straight away and Ben was extremely helpful and proactive and sorted everything out so that I received the headphones in good time.

20 December 2024
Unprompted review

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