Audika - Worthing Reviews 

150
TrustScore 5 out of 5

4.8

7/8 Portland Square, Portland Road, BN11 1QH WORTHING, Sussex, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Firstly appointment was late due to previous client, the gentleman was polite efficient and a salesman. Only one choice of hearing aid given cost was written down in a piece of paper not ideal, l was... See more

Rated 5 out of 5 stars

As I am Profoundly death, on the edge of No Hearing at all, it is most important that I have someone who is really sympathetic to these problems. Elle, in Worthing, so always so kind, and does herle... See more

Rated 5 out of 5 stars

Having had some problems with my aids recently it is important to recognise great service when it occurs. Your Worthing, West Sussex branch is superb including the front of house team Julie & Stephan... See more

Rated 5 out of 5 stars

I’m always made to feel welcome at Audika and the audiologist is really lovely and always helpful. The whole visit is always informative, and updating my hearing aids is quick and professional. I alwa... See more



Contact info

  • 7/8 Portland Square, Portland Road, BN11 1QH, WORTHING, Sussex, United Kingdom

  • 01903 215095

4.8

Excellent

TrustScore 5 out of 5

150 reviews

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4.8

All reviews

(150)

5,500 reviews in the last 12 months

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Rated 5 out of 5 stars

The audiologist made me feel welcome

The audiologist made me feel very welcome and explained everything in detail, in words I could understand. She showed me my ear canal on the screen and nothing was too much trouble for her to answer. Felt confident in her advice and did not feel hurried at all.

2 October 2025
Rated 5 out of 5 stars

Professional

Professional, thorough and friendly.

2 May 2025
Unprompted review
Audika - Worthing logo

Reply from Audika - Worthing

Perfect! Thank you!

If we can do anything to assist you going forward, please do let us know.

Kind Regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Would highly recommend Hidden hearing

Would highly recommend Hidden hearing Worthing. Staff were so helpful and friendly but also professional. Within a couple of hours of visiting the branch for information my problem was dealt with! Brilliant service.

12 April 2025
Rated 5 out of 5 stars

Hearing test.

Very good explanations of issue and explanations of each test,along with actual visuals of what he was looking at along with charts showing what the diagnostics meant.

10 April 2025
Rated 5 out of 5 stars

Hearing reassurance

The process of inspecting the ears using a camera enabling rhe patient to see the inside of the outer ear is excellent and it is great that the appointment if free so long as no wax needs to be removed. At the age of 78 I know it is not reasonable for me to expect to have perfect hearing but the hearing test reassures me that my ears do not yet need hearing aids. And it is easy to make the next annual appointment.

5 April 2025
Rated 5 out of 5 stars

Brilliant service

Brilliant service , Ellanor was so good with my friend who is 90 years old & has Dementia. Was very understanding & explained everything a few times over !

25 March 2025
Rated 5 out of 5 stars

First hearing examination experience

Friendly welcome that helped put me at ease as nervous about appointment.
Everything was explained very clearly throughout examination.
Very comfortable,clean clinic environment.
Seen promptly.

7 February 2025
Rated 5 out of 5 stars

Detailed review

Helpful advise and detailed hearing review carried out in detail and results explained in easy to understand visual terms.

2 December 2024
Rated 5 out of 5 stars

Hidden Hearing appointment with Dee

I chose to go to Hidden Hearing in Worthing after reading reviews online. My local NHS GP practice said they had a waiting list of over six months.
My appointment was with Dee. I don't believe I have ever been treated so kindly and politely. The ear wax removal procedure was explained in detail along with checks on my general health.
The procedure was carried out in a professional, gentle and very competent manner on both ears and the results before and after shown to me on the camera. The improvement in my hearing is astounding and I will be going back for regular checkups. I would like to thank Dee for what was a brilliant appointment and I have no hesitation in recommending her and Hidden Hearing to anybody.

9 December 2024
Unprompted review
Rated 3 out of 5 stars

Why my ear examination was not completed

The examination of my ears was not completed because of wax in my ears. This is something I have suffered from since I had a nasal polip operation at the age of 14 in 1961. I have subsequently had a call from somebody in your company offering me a surringe at a cost of £70. I have booked a surringe through my GP on 27th Dec free of charge. May I suggest you give me more notice allowing me to have my ears syringed before an examination.

26 November 2024
Audika - Worthing logo

Reply from Audika - Worthing

Thank you for your 3-star review with your feedback which we have taken on board.
When you have had your wax removed and you are ready to re book for a test, please contact our customer services team on 0800 740 8796 who will be happy to help. If you prefer to email, you can contact us on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Ltd

Rated 5 out of 5 stars

Expert Ear Care - Wax Removal

I was make to feel welcome & valued as a client.
The explanation for the clinical procedure and the signing of consent forms was straightforward & clear.
I remember the irrigation procedure done many years ago was relatively traumatic compared to the micro-suction procedure carried out today - much quicker too.
The hearing assessment after the procedure was quick & simple, and gave me confidence my hearing has not been adversely affected.
I would recommend this service to anyone who needs it.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent - highly recommended

Excellent - and many thanks! Met Tom, who listened to my problem in detail, carried out a thorough investigation, with non-invasive ear examinations using the latest equipment, and provided detailed explanations using plain language. I can highly recommend the service and expertise available.

31 October 2024

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