Audika - Shrewsbury Reviews 

I am very happy with the visit I had and thanks to Adrian

The story so far…….

In early July 26 went into the Shrewsbury store to explore what might be available, after 4 years of frustration with hearing aids supplied by a company more in line with legs and feet, rather than ears!

Week later, initial consultation, very different, very thorough and very professionally conducted. Trial aids provided for a walk around the town to hear the difference. What a difference! Returned to store, thorough explanation of order process, costs, aftercare, warranty etc. Order placed.

About 5 days later, phone call to say new aids in store and fitting appointment made in 2 or 3 days time.

Fitting appointment, and apologies from Aidan and Gemma as shopfitters arrived to complete re-brand. fitting went ahead, hearing and life restored.

Next visit, fortnight after fitting for any adjustments that may be needed. Adrian explored any issues and tweaked/ fixed with clear explanation, again professional throughout.

Back out into reception and Gemma as always, polite, courteous and knowledgable. By the time I’d made the 15 minute journey home, 12 month review appointment on email and in my calendar.

‘Audika’ , Shoplatch, Shrewsbury, has my full support and highest recommendation. Truly a professional organisation with staff to match.

I am truly grateful and know I will have your support in the years to come. Thank you so much, for giving me and my family a new lease of life.

It’s fair to say, ‘You have made an old man (and his family), very happy 👏👏👏👏’

I was made to feel at ease straight away, which made the whole experience much better.

Wonderful staff, so knowledgeable and informative.
Feel really well looked after

Being punctual and professional

Always a pleasure to see Adrian and his receptionist. Made to feel welcome and very professional and helpful.

The appointment was well informed and made me feel at ease .I will be back in the near future and will buy a set because or the way he conducted the appointment.

Excellent & very helpful service

There is always a warm reception from staff on entry to the premises. A drink isxalways offered. My appointment was friendly and informative with a full discussion of my hearing and hearing aids. Relevant and necessary improvements to my hearing aids discussed, explained and implemented.
The improvements to my hearing experience immediately apparent and appreciated. Always feel that I have a worthwhile experience at my appointments.

Audiologist ( Aidrian) extremely efficient, friendly and thorough. Explained in easy to understand terms results of the tests and ensured complete understanding. I have every confidence in trusting my hearing management to Aidrian and Hidden Hearing,

The generous time taken for the appointment, the patient explanation of the procedures and the value of the information collected and the over-riding sense of clinical professionalism that characterised the whole experience.

Efficient, extremely helpful and personalised guidance from Adrian in Shrewsbury

Very honest, and empathetic to my individual situation.

Adrian is very comprehensive and thorough.

Very helpful with my understanding and when asking questions got the answer straight out

I go every year to see Adrian at Shrewsbury for a check up. He is a thorough gentleman , friendly and nothing is too much trouble. Every little item is checked and need be corrected. Certainly when you leave I find that my hearing is much improved. I have no hesitation in recommending someone with a hearing problem going to see Adrian.

I must admit that I was apprehensive about going for a hearing test. I was sure that I didn't have a problem with my hearing but wanted to get a couple of things checked out. However as an over 65 I find that wherever I go these days there is a preconception that I will have some sort of degeneration and I was concerned that I might be told that I had age related hearing loss and that I needed hearing aids.
I need not have worried. Adrian was professional and efficient without a hint of the patronising attitude towards the over 65s that is so wearisome and so present these days.
The examination was thorough and interesting and involved very relevant tests which I had never come across previously. My hearing was pronounced 'normal' my concerns were addressed and advice was given.
I would thoroughly recommend Adrian at Hidden Hearing Shrewsbury and will return when I am next due for a test.